If you get diagnosed with breast cancer, run don't walk to see Dr. Andrew Higgins. Most amazing…read moreDoctor. He cares, great bed side manor, he knows his stuff and you will feel like you are his only patient. You will be in great hands with Doc Higgins. His office is very helpful with your needs.

Dr Higgins is rarely there as he has another office in Portland and travels frequently. This makes…read moreit hard to communicate with him and get follow up appointments. None of this was stated at first communication, only when trying to schedule follow up. I'd have preferred to know this in deciding to go there in the first place. The front office person, April, is rude and defensive and takes no responsibility for lack of transparency about this instead blaming me for being frustrated. Customer service 101 is empathize, express basic understanding, deescalate. Her defensive customer service approach is the opposite: tell you she's worked there over 6 years (so?) tell you she "doesn't know Dr Higgins schedule one day to the next", tell you it's your fault for not knowing he's got 2 offices and travels, tells you you're rude for asking questions she doesn't like and hanging up on you because she can't manage her own reactivity. Dr Higgins is great and I liked him but due to his unavailability and April's personality issues and lack of customer service skills I'd suggest avoiding this office!

Dr. M took his time with me, listened and explained what was going on (with drawings!) He ordered…read moretests and kept track every step of the way. I had complete confidence in him going into surgery. He's a very nice, caring man. Whitney and the rest of the staff remembered me, once I was part of the practice, and are very good at answering questions. The office is modern and comfortable.

Dr M and his assistant Whitney went out of their way to be accommodating in all aspects of pre and…read morepost surgery. They demonstrate extra care in making sure you have every thing you need for recovery. We love them both! Donna & Tom Peters

Dr. Takla is a fantastic urologist. She is extremely knowledgable, confident, and a very good…read morecommunicator, with great bedside manner. As someone who has one kidney, she took my situation and my sizable kidney stone very seriously, yet was very calm in her encouragement that I address my situation in somewhat short order. I needed a laser lithotripsy procedure, and her explanation of the procedure gave me the knowledge I needed - and the confidence that addressing this early, before the stone began to pass (9MM) was the safest and wisest choice. Since the procedure (which went according to plan), she has been very proactive to ensure that post surgery, she has visibility into the remaining fragments, and how I can best ensure they pass sooner than later. Dr. Takla is very approachable, listens, and explains everything thoroughly - and answers each and every question I bring to the table. I definitely recommend her if you are in the Bend or Redmond, Oregon area.

I have been seeing Dr.Brust for many years now. She is very thorough and professional. She finds…read morethings like a UTI or deficiency that my regular clinic does not even catch. She has saved me several times. Her knowledge on hormones is amazing. Angela c.

Dr. Brust is the utmost professional and is very knowledgeable. She makes you feel comfortable and…read moreallows you to be an integral part of the process. Taking charge of your own health with her help and guidance. I highly recommend her. I have been with her for over a year now and couldn't be more pleased!

After years of infertility struggles I was referred to Dr. Naumes by a client of mine. I had done…read moreclomid, several IUIs, IVF and experienced a couple miscarriages. I had been with 2 of the top infertility clinics in north Dallas with zero explanation as to what issues I could be having. Within the first month of meeting with Kate she sat down and went over every single test result I had from my infertility clinic and explained how certain numbers were not optimal for conceiving and could be causing issues. She gave me KNOWLEDGE that I could not get from my clinic. Over the next 6 months she taught me how to treat my body and work on naturally fixing those numbers to get me where I needed to be. She even helped me discover I had an allergy to gluten and got me off all of my allergy meds that I had taken my entire life. I had honestly never been healthier. Within the year of the working with her we are now expecting our first baby (all natural) in just a few short days. I can't thank her enough for what she's done and I appreciate all of her honesty, knowledge and open mindedness throughout the process!

I'd have to agree with some of the other posts. First by saying that I do think that Kate is a kind…read moreperson. For the pricey $600 first visit fee, I was basically told to take magnesium and a bunch of other things. My problems, too, ended up being something I at least needed testing for before I was told to buy and begin taking a bunch of products. I almost felt more like I was being interviewed to be accepted for her services than listened to and understood at the first visit. Not a lot of questioning... or taking past traumas into consideration, in my opinion. I did feel very at ease with her masseuse and acupuncturist, and her office is very nice.

I have been seeing Dr. Mangat for over a year as I've developed severe allergies to apparently…read moreeverything in Central Oregon. It was so bad I had to sleep sitting up and I would wake up at night, choking on mucus. The care and attention I have received from the Dr and the staff has been so reassuring, attentive, and personalized. After completing the scratch test in the office, it was determined that I could either try steroids or immunotherapy. I chose the shots (immunotherapy). The doctor mixed a serum and I began treatments 2x weekly. I'm terrified of needles and shots and the nursing staff, especially Renee, have been so lovely and patient with me. I won't say I love getting the shots (I have to get 3!), but I will say my anxiety level has gone down considerably (I don't break out in sweats anymore) and I no longer have to do meditation and psych myself up to go in. Even the lady who does the billing has been patient with explaining the exact cost and working out a payment plan for the treatments. Recently the doctor has reformulated my serum as I was having bad reactions, and although I didn't mind so much (my allergies have improved!), he wanted me to be as comfortable as possible through the process. It's this extra time and care that makes me so happy I chose this clinic!

The center doesn't communicate that there are incremental charges for injecting of the client's…read moreallergy serum that isn't included in the total amount for the allergy serum. The initial scheduling for the each allergy serum injection is bi-weekly and each visit involves an employee injecting the client with two injections. The center will then charge the client's insurance $32.00 for the visit - meaning that the clinic is placing a $16 cost for each needle that it uses to inject the client with an allergy serum that they have already purchases separately. A pack of 50 needles on Amazon is $19.99, so to charge $16/needle is a fraudulent charge to the insurance company. Any amount the insurance company doesn't charge is then charged to the client. However, the clinic will not notify the client after the first attempt to collect insurance that they need to cover the remaining amount. The level of injections that are required to follow the serum schedule can increases this incremental fee to $1000 or more. This practice is definitely predatory considering how much needles actually cost and the fact this cost isn't included in the serum fee charged to the client.

I am a new patient of Lumos and for my first visit it was a very thorough and informative visit! I…read morecame out of there motivated to get on track with my health plan to achieve wellness and healing. Dr. Bedasbad is very knowledgeable, communicates well, and made it a pleasant experience. The staff is friendly and helpful and it is a nice relaxing atmosphere. Ice been to several clinics in Bend that seem quite the opposite and I always felt like a number. I didn't feel this from Lumos!! I recommend this clinic.

Dr. P was extremely rude when I got a second opinion. That second opinion actually fixed my medical…read moreissue, when Dr P just kept medicating me. Terrible experience.

When I had an urgent medical problem come up, Dr. Pennavaria completely dismissed my concerns and…read moreand spoke to me quite rudely. Her receptionist said she would let me know before she billed me for lab charges, but continued to bill me for lab charges without ever letting me know the amounts ahead of time. Just the thought of going in for an appointment caused me so much anxiety. She likes to focus on what she likes to focus on and not what your actual issues are. It's incredibly difficult to get an appointment and when I asked for a prescription for the Covid shot because it was required by the pharmacy I was going to get the shot at, I was told that I didn't need one by her office even though I included a screenshot from the pharmacy website saying that it was required.