I have been seeing Dr. Mangat for over a year as I've developed severe allergies to apparently everything in Central Oregon. It was so bad I had to sleep sitting up and I would wake up at night, choking on mucus. The care and attention I have received from the Dr and the staff has been so reassuring, attentive, and personalized. After completing the scratch test in the office, it was determined that I could either try steroids or immunotherapy. I chose the shots (immunotherapy). The doctor mixed a serum and I began treatments 2x weekly. I'm terrified of needles and shots and the nursing staff, especially Renee, have been so lovely and patient with me. I won't say I love getting the shots (I have to get 3!), but I will say my anxiety level has gone down considerably (I don't break out in sweats anymore) and I no longer have to do meditation and psych myself up to go in. Even the lady who does the billing has been patient with explaining the exact cost and working out a payment plan for the treatments. Recently the doctor has reformulated my serum as I was having bad reactions, and although I didn't mind so much (my allergies have improved!), he wanted me to be as comfortable as possible through the process. It's this extra time and care that makes me so happy I chose this clinic! read more

The center doesn't communicate that there are incremental charges for injecting of the client's allergy serum that isn't included in the total amount for the allergy serum. The initial scheduling for the each allergy serum injection is bi-weekly and each visit involves an employee injecting the client with two injections. The center will then charge the client's insurance $32.00 for the visit - meaning that the clinic is placing a $16 cost for each needle that it uses to inject the client with an allergy serum that they have already purchases separately. A pack of 50 needles on Amazon is $19.99, so to charge $16/needle is a fraudulent charge to the insurance company. Any amount the insurance company doesn't charge is then charged to the client. However, the clinic will not notify the client after the first attempt to collect insurance that they need to cover the remaining amount. The level of injections that are required to follow the serum schedule can increases this incremental fee to $1000 or more. This practice is definitely predatory considering how much needles actually cost and the fact this cost isn't included in the serum fee charged to the client. read more

I got a referral from my Primary to see Dr. M and was hoping for help because no one seems to know anything that helps long Covid. I waited In their waiting room for just over an hour even though I arrived early. The front desk staff is rude and dismissive. Renee, the nurse who let me in the room and did the intake was so great. She assured me that the dr. would be able to at least send me to a dr who could help even if he couldn't. Well, according to Dr M, who saw me for all of 3 minutes and Interrupted me so many times I finally stopped talking, long Covid isn't real, MCAS isn't real, and all of my very physical, attest-able symptoms are in my head. He was so condescending and dismissive that I finally just said I was leaving and got up and walked out. I don't know if it's because I wasn't a regular patient subscribing to the allergy shot thing like probably 90% of the clients are, but it was demoralizing to be spoken to like that. It's unfortunate that physicians aren't willing to look outside of what is very familiar to them and listen to patients. Is t that what the oath they took is all about? read more

Dr. Mangat is so great. Before I started seeing him I was constantly sneezing and coughing feom allergies. I highly recommend testing and treatment with Dr. Mangat! read more

Allergy & Asthma Care Center - Reception desk - Allergists Near Me - Bend, Oregon

Dr. Mangat is the most professional, kind doctor and knowledgeable I have ever worked with. He listens, and honors your concerns. He works with you as a team. I highly recommend him. read more

Dr. Mangat is a nice guy & my allergies have improved. My biggest criticism is the unprofessional staff working at the front desk. I have been getting shots for 4 1/2 years and today I decided to leave without waiting the recommended 20 minutes after my shot.... As I was leaving two staff members from the front desk started hollering my name saying you can't leave you have not waited your 20 minutes! I replied saying "I will wait in my truck". The tone of their voice increased as they argued with me saying I was not allowed to wait in my car and I MUST wait inside the clinic. As I walked out one of the staff members followed me outside and continued to argue with me about waiting, saying I signed their policy statement agreeing to wait 20 minutes after each shot. She further said everyone else waits and we don't have this issue with anyone else.... I then replied "I am not waiting". The staff member then proceeded to scolded me and said I would be required to meet with the Dr. next time I came in before being allowed to get another shot... I agree that every business has the right to enforce their policies, however enforcing policies does not mean you berate your customers! It's unprofessional and bad business. I have the right to refuse treatment and refuse to wait the recommended time after my shots. If the policy is so important to Allergy Asthma Associates they have the right to refuse to continue treating me. There is a right way and a wrong way to deal with your patients and customers and this was the WRONG way. Kevin C read more