Great service and they were easy to talk too will go there again for my future tinting

Very professional. Great work! Had my Land Rover Defender windows tinted and cannot be happier. Thank you.

Just like it is/was, I got my windows tinted here early this year, well I went to pick the car up and was told my rear defroster won't work because all of the grid was pretty much taken all off. I kinda just went with it and took it as a loss, well after that I had terrible radio reception which I had just purchased a new touchscreen head unit little while before the tent. I couldn't figure out why and bought several different antenna boasters, but nothing worked and finally I found out that that grid is actually my antenna along with the defrost. I called him up and told him about the issue. My response was pretty much cussing me out and telling me he does 80k cars, why am I waiting so long to let him know there was a problem, and other things that were irrelevant to the situation. I haven't been yelled and cussed at like that since boot camp, wait, I have a ex wife. Anyway, I don't care what kind of cars your tinting and what they're worth, idk, I guess he was trying to intimidate me or something. I mean, are they being charged a different price or something based off the cars value. I also told him I got several opinions from other shops and they all said the grid wouldn't have been taken off if he didn't use a razor blade or something equivalent. They also said if they had made that mistake that they would have to have the back glass replaced. If the tint was that baked on, he should have warned me or told me beforehand that this could possibly be the outcome, note: other shops say they can get any tint off without removing the grid and also said they've never had that happen. Anyway, Russo said that he would replace the back glass. So I waited close to 2 months and then I called him and was met by hotheadedness again. So I called the glass place that was supposed to do the job and he said your window is at Russo's for tinting and then I get it back to put it on your car. Well, 2 weeks passed so I called up Russo once again and met with the exact same response. I asked how long it took to put the tint on the glass, he said 5 minutes, I asked if it only takes 5 minutes, why has it been there for 2 weeks. Yelling was the response to that and as well him saying I'm busting his balls. Well, finally Dilegant Glass got the ball rolling and I had my rear glass replaced. But that's not it, the radio reception is even worse, my third brake light is damaged and has to be replaced because someone used superglue to put it back together and as well both of my rear pillars are destroyed. Oh, I know the super glue came from the person tinting it because, you know that white residue superglue leaves behind, my third brake light had it all in between the light and window. I use to recommend everyone to this place, but absolutely everyone will be told to stay clear of this place. I know my car isn't new and it's not the best, but it's mine and I didn't intend on having to spend even more than just the tint to replace all the broken parts Oh, I have several pictures I'll post to show I'm not trying to create drama but to only show what is. I wouldn't be writing/sharing this if I didn't get the response/reactions that I got from him. Totally unprofessional!! read more

See all

I just got my Ford Focus SVT back from Russo s Tinting after having some ugly old tint film removed and some new, legal 3M tint applied. The job looks spectacular--the best I ve ever seen. What s more, not only do they do excellent work, but Bob and Tina Russo are the nicest people you ll ever meet. Their shop is spotlessly clean and their prices are very, very reasonable. I most highly recommend this shop to all folks living in the Charlotte area. I honestly think you ll not find any better. read more