We arrived to shop on a Saturday afternoon. Two staff we in the phone so we browsed. As we came…read moredown the stairs the salesman no longer on the phone made eye contact and greeted the other couple coming in the door and did not make any effort to check in with us.

I was excited by the welcome & selections . I had felt anxious about choosing lighting for a whole…read morehouse by myself , as my hubby was working out of town. Great fun and professional support by Nick, who's expert knowledge came through ! I was able to chose with back up for most lights. Both the selection & Nick in sales made it happen. I enjoyed the whole experience great communication & follow up.

I brought my antique lamp, that stopped working, into this shop. It had just recently been totally…read morerewired, including adding a switch and plug by another business that no longer did repairs. The young woman at the counter was pleasant and she spent a little time checking things a few things out. She said she was unable to find the issue, and said she would need to bring it back to the bench to look at it. In all honesty, she did briefly mention a $45 bench fee. She said to come back within 20 minutes and she should have it fixed by then. That surprised me because she said she didn't know what was wrong with it. When I came back to pick it up, the owner (?) was at the counter and charged me $48+. I asked what was wrong with it, and she said it was a bad plug. I was shocked by the price, and queried, " You're going to charge me $48 for a $3 plug and work that would've taken about five minutes?" Her reply was curt and somewhat rude. She told me that they had to cover their bills somehow. To me, this was terrible customer service. It is my theory that the young lady at the counter could tell right away that it was just the plug when she examined it. I felt scammed. I would've happily bought a plug from them and done it myself if I only I had known. It would have been good customer service if she would have worked with me, but this woman was unwilling to budge. I tried communicating with them through email, asking if we could come to some sort of compromised bill. No one ever responded to any of my emails. Poor customer service doesn't pay in the end, but I had to!! $48 was a lot of money out of my very limited income.

A spectacular place staffed by kind and knowledgeable experts with an eclectic selection of…read morelighting and a really cool and wide variety of lampshades.

We were looking to have some electrical work done and contacted several places to get quotes and a…read moretime frame. Of the 3 that we contacted only 2 returned our calls. Scott was one of them and gave us a time frame of about 3 weeks which we thought was pretty good especially since the other company couldn't get to us for over a month. We were looking to have a few semi-flush mounted light fixtures, a ceiling fan and chandelier above the stairs replaced, and an outlet added so that we could move our TV above the fireplace. Scott was very professional and worked quickly. I was both pleased and surprised that he even changed his shoes before coming in the house and swept up after himself. I was also very thankful that he was able to fix an incorrectly installed ceiling fan that could have come down at any time (our baby is obsessed sitting under and watching our ceiling fan when it is on). He is priced fairly, does great work in a timely manner, and cleans up after himself. What more can you ask for? I would not hesitate to recommend his services and I will definitely be contacting him for future projects.

We had a serious electrical issue at our vacation condo in Lincoln, nh. All of the local…read moreelectricians wouldn't answer their phones and the only one who did said he was out of town even though someone had seen him in town a couple of hours before I called. I called Scott at Oneten electric and even though he was an hour away he came the very next morning at the time he said he would come and he did an outstanding job. He was incredibly professional, prompt, courteous and the cost was incredibly fair. If you need an electrician, this is your guy.

I have used Bolt several times now for my rewiring and ceiling fan needs. Johnny is great; he shows…read moreup on time (and will keep you posted if he needs to be late). His wife, Caroline, is very friendly and easy to work with if you have questions in between appointments. Johnny came to do an estimate and see what kind of work I needed to be done. His estimate in both time and fees was accurate. He also provided free education on what he suggested I replace in terms of light fixtures for efficiency, so I was ready for his next visit with all the new fixtures. I had wanted a ceiling fan in my family room, as there's no a/c in there and it gets hot in summer. Due to the amount of wiring changes and holes in ceiling and wall to be made (I had three ceiling lights and wanted to replace the one in the center with the fan), Johnny suggested a wall fan, which I'd never heard of before he suggested it. I got a great one off Lowes that was super affordable for him to install. The ceiling fan I purchased for that room would now be used to replace my master bedroom fan that had no lights. I had put in a video doorbell myself, but the doorbell would not chime. He tested it and found that my doorbell chime needed replacing. So I got the electric chime to go with it for his next visit. The lighted ceiling fan my dad and friend put in was not done correctly; I didn't know they should not be on a dimmer, so he had me get a single pole light switch to switch them out. He also helped me choose the right smart dimmer switch for my family room and he put my kitchen lights on a dimmer because I'd felt that they were too bright without it. He put the lighted ceiling fan in my bedroom. He put the wall fan in my family room. He bought and put in a new light for my utility room as mine had shorted and a new light in one of the bathrooms, providing me with extremely affordable and attractive options. He educated me about the effectiveness of LED, so I bought all new ceiling fixtures that were exactly the same but used LEDs. I saw my electric bill go down $20 in 4 weeks! I'm extremely pleased with his service, trustworthiness and pricing. I will continue to use his services as needed and highly recommend him.

I called around to several electricians looking to get help with a couple of electrical projects in…read moreour home. Either they were booked too far out or they never got back to me. I found a message about Bolt Electric on Front Porch Forum and sent them an email. Johnny got back to me immediately and was able to fit me into his schedule almost immediately. He was extremely professional and friendly and I'll be sure to call on him again for any future electrical issues.

Grace answered the phone and gave me very helpful advice when I developed a hot electrical smell in…read moremy house just before going away on a vacation. Later she came soon after I called and changed all my smoke detectors. I will call her again with any electrical jobs that come up in my home. Great work, very friendly and helpful.

I saw Grace's new business spotlit in the news and as I needed an electrician and wanted to support…read morea minority owned one, I contacted Grace to see If she had availability. Grace was very helpful on the phone, explained her rates (which were very reasonable and fair) and we set an appointment time. Grace arrived promptly and immediately got to work. I was highly impressed by her knowledge and expertise. She explained to me in laymen's terms everything she was doing. She is honest and fair. She fixed everything I needed and even ran to the hardware store to get me a new lighting plate, since we were changing the amount of switches for one room. She gave me suggestions for easy and affordable upgrades to my existing ceiling fans so they would not need replacement. She is also a great conversationalist if you are looking to chat. I highly recommend Grace for all your electrician needs.