Brian was great. Very responsive to my calls and flexible on scheduling. I particularly…read moreappreciated his honesty. I called to have my chimney swept and after Brian inspected the flue he assured me a full sweep was not necessary as everything was clean as a whistle - he even showed me the live video as he inspected. He charged me a fraction of the original quote as a full sweep was not needed, and provided an inspection report for insurance purposes, etc. Great experience with Adirondack Clean Sweep.

Amazing service. Top notch suggestions and advice. Brian obviously knows his way around an off-grid…read moresystem. Immediately pointed out the issues I've been having with my stove and has jumped at the opportunity to fix/clean up the mess others have carelessly left behind. Excited to continue working with ADK clean sweep and it's very clear now why they've come so highly recommended. Thank you

No show, no call. What a drag. There was a three hour window for them to arrive and not only did…read morethey not show up but they didn't call me! I had to contact them and they proposed a similar time frame the next week. I doubt if they will even show up for that appointment. They should realize that once trust is broken.........

We purchased our house this year and the main heat source is a wood stove in the basement. I wasn't…read moresure what condition it was in and also wanted it cleaned for this winter. He came out took stove pipes apart and cleaned it well. He also noticed a few problems such as a small bend in a joining seam that was probably letting smoke out and fixed that. He also changed the way the chimney cap worked so it wouldn't clog overtime. He gave several recommendations on how we should maintain the stove and how frequently it should be cleaned. He was conversational and enjoyed talking with him.

We moved into a home with a beautiful stone fireplace and chimney, but the previous owners told us…read moreit hadn't been used in 20 years. We knew we needed to get it checked out but moving to a new area makes is so hard to find reliable companies to do practically anything. I sent out a barrage of emails to a number of companies that served our area and one response jump out. They responded to my inquiry within just a few hours and were able to get me scheduled for a inspection within a few weeks. I'm sure autumn is a very busy time and my guess is they had a tech coming to the area without a full docket for the day. They have a very clear process, prompt communication, and a very professional approach. On the right day I got a call from the tech that he would be on site within 30 minutes, which was well within the expected window. When he arrived we chatted a bit and, once he got suited up, he jumped into the work and wasn't hesitant to get in there, clear the cobwebs, check some items in our basement, etc., Very thorough and he was able to provide me a good status of my chimney, options for the wood burning insert I had asked about, and a clear, documented, process for how I can get there plus what to do to make sure this chimney will last another 150 years. I was impressed. They are a professional organization, serving a very large area, and not the least expensive option. But, that's not to say they wouldn't be the best value. The technician onsite was very knowledgeable but wasn't shy about contacting his team for further input. All signs of a healthy, stable, company. No pressure. No hard sell. No forced timelines. Just great info, patience, and a real dedication to keeping things tidy! Great visit and a company I would use again for sure!

Employee from here nearly caused a massive accident today on my drive to work (9/24 8am). Cut off…read morethe car in front of me along with the 2 behind me so quick that they spilled items from the back of the work truck all over the road before taking off. We all slammed on our breaks to a complete stop. Car behind me had to come up on my side to avoid slamming into me. I've seen wrecks in front of this place before, I'm assuming this is how they happen. These people should not be out driving around let alone working on people's houses. I will make it a personal mission to dissuade anyone from doing business with these dangerous fools. The driver in question is lucky I was on the way to work, all I'm going to say.

I highly recommend Above the Rest Chimney Services. We have used them for years to service our…read morewoodstove and chimney. They are reliable, efficient, knowledgeable and friendly. Excellent work.

From the owner: Above the Rest Chimney Service specializes in inspection, cleaning, installation, repair, and…read moremaintenance of chimneys. With many years of experience in masonry work and chimney repair, we have all your needs to keep your fireplace looking like new. Call us today for more information!

Aaron did a great job at cleaning and inspecting. The detailed inspection report pdf is an…read moreexcellent addition to the service. Highly recommended!

Incredibly knowledgeable and courteous. Aaron installed a wood stove for us- he was patient and…read morethorough and we ended up with exactly what we wanted. I will definitely recommend him to anyone needing help a fireplace or stove! Thanks Aaron!!!

We had him rebuild our chimney 5 years ago and several blocks are crumbling. There is no way this…read moreshould be happening already. He refuses to honor his work and won't come even look at it. Don't hire this guy.

My experience with ABC Chimney Service left a sour taste. Full disclosure, I made a quick,…read moreimpulsive decision to hire Mr. William. I should have taken time to get other estimates and educated myself in chimney repair. So, I take much responsibility for this mistake. According to my estimate from ABC Chimney, I needed the top layer of bricks repaired and a new crown poured. Materials listed were 1 bag of concrete. They quoted me $1000 to complete the job. At that point, I did question the amount. Mr. Williams said " It's a two man job and a day's work". I agreed because I wanted it completed before winter and gave him a $500 deposit to hold my spot (my mistake, I should have waited). The day the work was to be completed, I came home from work at 11:15 A.M. They had already completed the work and left the bill at my door. I was dumbfounded. My neighbor said he saw them leave a bit after 10 A.M. So, I am thinking that they spent 1.5-2 hours (maybe) at my house. I called Mr. William, because I interpreted his "day's work" comment to mean it would take a full day to complete the job (dumb, I know). He quickly said "no, he would charge me for a full day's work". So, I am paying him for two hours of work and a $20 bag of concrete! I have an older home and have needed extensive repair over the past few years. I have hired some great tradespeople. I do not have a problem paying for services rendered. I am paying ABC Chimney, but this feels much different. Learn from me and get a few estimates. Very few people can afford my mistake.

My experience with this company was marked by poor communication, missed commitments, and billing…read moreissues. I first met with them on 11/3. Prior to that appointment, numerous messages asking for a time went unanswered. On 11/3, I signed a contract for $5,900 for a chimney liner and hearth installation and paid the required deposit. The balance was paid in full shortly thereafter. I was told the project would be completed by 12/18, or sooner if they could "squeeze me in." A chimney liner was installed on 11/24, and I was specifically told the 12/18 completion date for a functional wood stove remained unchanged. The company was aware from the first meeting that the wood stove was my only permanent heat source. On the morning of 12/18, after multiple phone calls, texts, and emails asking when they would be arriving, I finally received a text stating that I was actually scheduled for 12/19. At that point, I was also informed that they did not yet have a plan for the hearth and had not even ordered it. Later that day, I was told the hearth was on backorder and that the delay was not their fault. However, documents later produced by the company showed the hearth was not ordered until 12/22. The hearth was finally installed on 1/14, nearly a month after the promised completion date. To make matters worse, I later received a separate bill for $855 for the hearth despite receiving no prior notice, authorization request, or approved change order for additional charges. There was also an $800 allowance in my estimate for chimney tear-out work that ultimately was not required, and a $250 charge for sealing around the chimney that was never performed. Mistakes and delays can happen on any project. What I found unacceptable was the lack of communication, the shifting explanations, and the billing disputes that followed. Based on my experience, I cannot recommend this company.

Exceptional Service! After having committed to purchase a fireplace insert from another company in…read moreChittenden county VT., I discovered that the company was unable to offer a chimney inspection and cleaning before installing the unit. In order to make sure my chimney was safe for install I contacted several sweep Companies. Northeastern not only was the first to respond but they were able to schedule service at a very reasonable price within four days of my contact. The team that responded was meticulous and professional and even agreed to do an additional inspection and cleaning of a second flue in the building on the spot for only a nominal additional charge. Back at the office, Dillion the manager also invested considerable time and effort in helping me consider other available insert options that might be available through Northeastern should I change my mind on the first option. While I decided the original insert was still my best choice, based on the exceptional service Northeastern demonstrated, I chose to have them handle the install and I was not disappointed. The install team not only picked up the unit, an exceptionally heavy one weighing in at almost 600 Lbs from the other retailer, but as a team of only two moved it up over a set of stairs and into its final location. In conclusion I would recommend this company highly to anyone seeking chimney services and will continue to use them in the future for not only routine inspection and maintenance services but any other that is needed!

Je recommande fortement cette compagnie! Service VIP! J'ai…read morefait affaire avec Maçonnerie TLT pour un gros projet de maçonnerie de mon nouvel immeuble à revenus. Lors du début des travaux, nous avons remarqué un vice caché qui a fortement augmenté la complexité des travaux à effectuer. Non seulement ai-je reçu un service incroyable de la part de Thomas, j'ai aussi pu profiter de son aide et ses contacts en dehors du cadre de sa partie de travail. Sans lui, mon projet de rénovation aurait été un désastre. 11/10!

Bill's Clean Sweep has been cleaning our chimney and wood stoves for years. They provide…read moreprofessional work and great service. Highly recommend!

We have used Bill's clean sweep for years. They are very friendly, quick to respond and always…read moreleave the house spotless. Pricing is very reasonable as well. Highly recommend this business.