Great guy. Good work. Reasonable prices. He covers a large area, so he can get you in whichever day…read moreof the week he is in your area. So, you typically won't need to wait more than a week unless you are waiting on parts. So far, over the past year, Brandon has cleaned my dryer vents, fixed my broken dishwasher, and advised me on the appliances at the house we bought last year -- basically, they are all good, reliable older appliances and I should keep them as long as I can! (The dishwasher that broke was a new one, just past the 1-year warranty.)

Great job fixing our fridge. He showed up on time and fixed the fridge quickly. Thanks Brandon!read more

My central air unit was no longer able to cool down the house, the air circulation was working but…read morenot the cooling. Alex passed by and resolved the issue in a couple of hours, he took care in checking every failure point in order to really troubleshoot the issue and found that it was our capacitor that had failed. He replaced it on site and now our central air unit is working great again.

Our dryer vent needed cleaning so I called Airkatex and they responded right away. The work was…read moredone within the timeframe they quoted on too. World recommend this company.

The technician finally showed up after three appointments that they cancelled about a half hour…read morebefore the beginning of their time window. I really can't comment on the quality of their work as it won't show up until later, but he did spend a lot of time trying to sell me additional services, advising me that it would be $149 additional if I didn't sign up for it right away. He reminded me of a used car salesman. I ran into a friend who was familiar with them and he had a similar opinion. I would not hire them again. PS I could have done the work they did in about an hour if I was 20 years younger. It cost almost $400.

Well, 3 stars for an electrical service that charges $149 to come and give you an estimate, no…read morematter if you accept or pass on what their estimate will be. I contacted them using their webform, and unfortunately,.. before reading other reviews regarding this fee that they charge and ended up passing on using them when they contacted me. There's many other excellent electricians in the area that won't charge you a penny to come by and with no obligations to use them. That's the way we ended up going and we'll still have the excellence of service at a very competitive price. I'm sure Lloyd's is a great company and this review is not suggesting otherwise, but, do you want to spend $149 to end up not even using them? Lloyd's might consider a new policy for 2025, ..."your $149 estimate fee will be credited to your work", in-other-words, if you went with using Lloyd's, they would credit you that $149 back. Sadly, that is not their policy. Yet.

I had 5 stars to let it be seen but it got moved to the hidden ones you have to click to see.  I…read moreused a coupon from my local Clipper Magazine for their Silver package for $249, that includes unlimited vents, unlimited returns, unlimited main ducts & access panels, per single heating/AC/Zone system PLUS sanitizer. DO NOT USE!!!!!!  The worst possible service you can imagine.  When I seen a regular SUV pulled up that should have been my 1st red flag but I was raised never judge a book by it's cover.  The first guy, in regular clothes, when he came, unloaded his shopvac, yes shopvac, air compressor and hoses not sure if he had anything else to unload - should have been 2nd red flag as they claim state of the art on their website and being Green.  He tried to plug in his air compressor and turn it on, wouldn't turn on, thought it was my outlets, I proved him it wasn't. So he called his supervisor Jeff, who insisted he go swap it out with another one or go purchase one.  It's an SUV, where is he going to put another one at. That should have been my 3rd red flag and go with another company.  So they called to reschedule.  When the next SUV rolled up with two guys, I thought okay, maybe they'll be able to clean my ducts.  They came in, hit the switch up at the top of my heater instead of at the thermostat.  Pulled out the shopvac, the commercial square vac (my husband has one at work), air compressor and hoses.  Put a blue tape like covering over my downstairs return (rancher with finished basement), removed the return upstairs then put the big hose for the the square vac to that with plastic covering over the rest of the exposed return, turned it on.  The other guy went around to all my vents with an air hose blowing air up into the vents. They covered nothing, so anything that was being blown around in my house went wherever, including over our beds.  When the guy was done blowing the air into the vents, they let the vacuum suck another minute then stopped.  Pull the hose from the return and gathered everything up.  I was confused as they didn't pull down the vents, check anything but the upstairs return and that's it.  They also didn't sanitize anything either.  He called Jeff their boss to confirm they were done everything and to recommend them to friends.  I thought maybe it was me that my ducts weren't as bad as I thought, that they had checked with a scope. Boy was I wrong.  I pulled down vents to clean them and decided to look into my ducts.  They were filthy and I mean totally disgusting with dust.  So I called them up and explained my ducts are still dirty and that was the point of why I hired their company to clean them.  They asked did I want the guys to come back after their next job or schedule another appointment, I chose another appointment.  When the next guy comes out, he comes in with a smaller shopvac and vacuums the up in the ducts as far as his arm could go after pulling down the vents.  He was just going to vacuum them but I stated I wanted to clean them thoroughly and would put them up once done.  So I checked my ducts once again.  NEVER HIRE this company.  There is nothing state of the art for equipment, the highly trained technicians all in their own vehicles and regular clothes are from what I'm guessing your basic guys off the street.  The one guy that had come here with the other guy on the second visit who blew the air into the vents prior job was handyman at an apartment complex which he had nothing to do with HVAC. I am more concerned now that they were here for the brand new heater (12/20) and AC unit (4/21) we had installed that I may end up with issues from what they've done.  I will not hesitate to take legal action if I need to.  I'm reporting them to the BBB as well.  When paying for a service you expect that service and they DO NOT provide anything of what they claim.  I still have the dirty air ducts they're supposed to have cleaned.  I now have to hire someone else to do it.  If you have any breathing issues or concerns, I highly suggest you look elsewhere for your duct cleaning. I don't believe in leaving dishonest reviews, I want people to have all the information to make an informed decision.  I wish I had checked their reviews first, I never would have called them.  Also I suggest checking out the 15 you don't see as well that is listed for the same company just another link review. https://www.yelp.com/biz/crystal-clean-new-hope?sort_by=relevance_desc&hrid=cKfMwc09lXBcN-YhHubafQ  All would have told me not to deal with them.

I was lured into calling this company for a "Whole House Special $185.09 Unlimited Vents Unlimited…read moreReturns Unlimited Main Ducts Per Single Heating System" by a Saver Magazine Advertisement. When I called to book the appointment, the booker could not explain if disinfecting spray was included, or even explain what WAS included. Her manager then took the call, said disinfectant was $40 extra, the booker was "in training," I said OK, I just want my vents cleaned. When the "technicians" finally came (late), they had me show them around the whole house. I identified 11 vents and 3 returns in my 3 story house. They made it clear they did not want to move anything. There were only 2 vents that had some furniture in front, I said I would move it for them. Paint was NEVER mentioned. When we got to the basement, they said they would only vacuum out the system from the main access point in the basement for $185.09, and WOULD NOT do the individual vents, despite the ad. I said, you can't clean out a 3 story house of vents by just vacuuming from the basement. I have had my vents cleaned in my house before and they cleaned EACH INDIVIDUAL VENT. He then offers to clean all the vents for "EXTRA." I then refused to sign the work order and told them to leave. Mind you it was 5pm on a Saturday and I felt they just wanted to start their weekend doing the LEAST amount of work possible. When I called to complain after they left, I was told the manager Michael was out, call him on Monday. They offered to "come back and work something out." I said NO, I don't want these lazy scammers back in my house. When I called Michael on Monday, he was verbally abusive and said I refused to sign the work order because the COMPANY wanted to be absolved if my "painted" vents were chipped when they removed them to do the cleaning, and that he was on speakerphone the whole time of their visit and HEARD what I said. I HAVE NO PAINTED VENTS AND THEY NEVER MENTIONED "PAINT." #1-No one was on speakerphone. I followed these guys through my whole house, neither one even touched their phone before I asked them to leave, there was NO speakerphone. Plus I was told 2 minutes after they left that Michael was out until Monday, how could he be on speakerphone? #2- Michael tells me I MISUNDERSTOOD what they were telling me, they wanted to clean ALL the vents but for the "paint." I feel I have a pretty good command of the English language, I understood perfectly their REFUSAL to clean ALL the vents and just clean the main access point. When I told Michael maybe they weren't communicating well because their English wasn't that good, although I understood them and their refusal, Michael starts yelling at me and accusing me of being a racist and hangs up on me, saying he doesn't need my business. AVOID this company and these lazy scammers at all costs!

We had a great experience with Dennis replacing our combi system with a new boiler and water tank…read morein June 2026. Dennis was responsive to calls and communicated through every step of the install and was highly knowledgeable. Will certainly call him again if we need any add'l work down the line. He also made recommendations for what servicing we need to do to get the maximum life out of our new boiler. Pricing was fair - compared with two other local heating companies.

Got the job done quickly and professionally and the price was reasonable. I'll call him again for…read moresure.

This is a review for the Colchester VT team. Communication was great for scheduling, narrowing the…read moretime window, and then letting us know when he was on the way. Did a very nice job on two sofas, a loveseat, and chair with ottoman. When I was checking the work after, to see about a couple of particular spots, he knew then and talked about how he tried but couldn't remove them. (They were something embedded, like a piece of chocolate or something, so not surprising). In other words, he had looked for what was needed and tried. He worked very efficiently and got the job done in a reasonable amount of time.

Our first reaction to having Stanley Steamer clean 4 areas in our house was great. However, the…read morenext morning when we woke up, our beige living room carpet had 4 large brown stains and 2 long narrow brown stains that looked like they were created by the hose . We have had them in the past and were pleased. I hope to connect with them and see if they can make it right.