Dr. Crystal delivered our first baby about a month ago and my wife and I have nothing but great things to say about her. I'll spare you the details of the pregnancy and delivery (everything went as smoothly as possible) and cut to the chase. As the prior reviewer mentioned, she's very warm, caring and skilled doctor. But the main reason I think she's awesome, is that her demeanor and candor are exactly what a first-time parent needs. My wife was exceptionally nervous about the entire situation - what she could and could not do during pregnancy, what delivery was going to be like, what every little symptom and change in her body meant, etc. And if you read all the pregnancy and "what to expect" books, they only freak you out even more. Every time she went to Dr. Crystal's office, she had a new set of nervous questions (I'll be honest, she'd freak out on a bi-weekly basis). And every time she left her office, Dr. Crystal calmed her down, making her feel relaxed about the situation and reasonably confident she could handle it. On top of that, her staff is incredibly friendly. Cynthia, one of her helpers, was constantly there to answer questions my wife had, as well as just shoot the breeze and put her at ease. Honestly, I don't know what else you could ask for in a baby Doctor. read more

Ruth Ann Crystal, MD - Dr. Crystal with our first baby. She's awesome. - Obstetricians & Gynecologists Near Me

Dr Crystal was my wife's OB/GYN. We used her for a few visits but she didn't delivery our baby. She's nice and personable, 4 stars. Only delivery at Stanford University hospital. 1 star. Small office, all the labs/blood test has to be done outside. 1 star. She wasn't remotely interested when we expressed interest in natural child birth. 1 star. read more

This doctor keeps a running waiting list, kind of like standby status on airlines. If there is a last minute cancelation that day, the office calls you to see if you can come in that same day and take that slot. A while back I tried to book an appointment online but the doctor was booked pretty far in advance. I figured it might be faster to put my name on the waiting list, so I signed up online. I forgot about this for a while until a woman from this office called me one morning to let me know that there was a last minute cancelation that day. I was hesitant at first, as I had a meeting with a client that afternoon in South Bay, and worried that, like some doctor's offices, they kit leave me waiting in the waiting room forever and makeme late to my client meeting. I told this to the woman on the phone, and asked her if I would be able to make my meeting. She seemed to think so, or perhaps she just didn't care. So I told her I'd take the appointment and hung up. An hour later, I had second thoughts because I was worried it would make me late to my client meeting. So I called the doctor's office and told her. The same woman chastised me, telling me that I would never be allowed to book an appointment again, and that these waiting list / standby appointments were for people who show up, not for people who cancel the appointment "again." I was dumbfounded and said sheepishly that this was the first and only time I had ever canceled an appointment (which was only made an hour ago THAT SAME DAY), so I was not canceling an appointment "again." She said the appointment could have been given to someone else if I had not canceled. Actually, the appointment was only available to ME because someone ELSE canceled last minute that same day! She made me feel like a piece of s**t and hung up with me. I have never been treated so poorly by medical office staff, especially considering this is an ob/gyn, which in other places I generally find to be kind and sensitive to patients. I'm appalled. UPDATE: After I posted this review on Yelp, I received a message on Yelp from the doctor. She was apologetic. But given that in most medical offices you spend 95% of your time with staff and 5% of your time with the doctor, I will not be coming here. After this review, the woman who works there would probably poison me if I did. Just kidding. Maybe. UPDATE #2: After I didn't modify or take down the review, the doctor used my first name and last initial from Yelp to find my phone number with her staff and called me on the phone. I am going to give her the benefit of the doubt and say that she was concerned about how I was treated and not just the fact that I'm a Yelp Elite and wrote her business a bad review for the public to see. read more

My last experience at this office left me appalled by the lack of professionalism and courtesy in this business. Today I went in for an appointment to get the second of the three HPV shots i was scheduled for after receiving a confirmation email earlier this week. I live in SF and had to take time off of work to make it in today, but to prevent cervical cancer I figured it was necessary. I arrive this morning for my 9am appointment at around 8:50, and when I went up to the receptionist she informed me that not only was the doctor out today, but the MA who was going to administer my shot was out as well with the ADMIN covering for her. This was news to me as I didn't receive any calls or emails either this morning or last night. I wasn't offered anything but an off-handed apology and an opportunity to reschedule- which of course I declined. read more

I thought long and hard about writing a Yelp Review here, because I hesitated about broadcasting how great she is; for fear that it will only get harder for me to book my next appointment in the future. Dr C delivered both of my boys in the past 5 years. I will only want Dr C and her team. Period. For the record, I had my first son with the help of epidural, but our second baby was delivered completely drug-free. We even had the pleasure to be working with a Dr C-approved doula throughout our pregnancy/ birth. (contrary to one reviewer's comments about Dr C's attitude against natural birth). It is so rare to find good doctors in private practice these days, and I feel important that people should respect for those who are still doing it alone! Unlike bigger health corporations, sole practitioners are faced with a lot more resources constraints/ challenges. I just wish some reviewers will be objective. Mind you, bigger is not always better. Yes, bigger hospital groups have more resources, so you have a team of front office staff and a roster of MDs that is constantly available around the clock. But can you find "personal" care in those institutions? Can you reasonably expect to have one-on-one relationship with your provider, someone that is knowledgeable and actually care about your well being? So that explain why perhaps sometimes phone call don't get answered immediately, or perhaps there is a slight delay in the waiting room. After all, this is a medical office where other patients may have "unscheduled" emergency needs, this is not a hair salon! It is by no measure easy to provide good-old fashioned quality women's health care, but I truly feel that Dr C and her team (Nicole and Cynthia) are genuinely doing a fantastic job. Highly Recommended. read more

Dr. Crystal is such a great doctor. I have been going to her office since I had our daughter (last 4 years). She is the type that would not give you all bunch of medicine just for the sake of it or she will not send you to procedures that will probably cost a lot and may not be useful. However, when I had health issues, she was able to determine my problem right away, just form the ultra sound exam and later on when I was schedules for the surgery, I have been told that it is impressive how accurate she was in finding the issue. I feel that if you have an issue you need to speak up and she will definitely make sure that your concern is heard and resolved. read more

We had an amazing experience with Dr Crystal for our second baby. She is a very calm and sweet doctor, listens carefully to all you have to say. Honestly I haven't seen in my life any doctor listening to you so throughly, covering all your concerns. I highly recommend Dr Crystal. She is associated with both El Camino Hospital and Stanford Hospital. The office might be a little bit on the small side, but overall worth the experience. Also the staff are nice too. The nurse is very positive and caring too. read more

(I HOPE YOU READ MY REVIEW AS WHAT DR.CRYSTAL DID (rather neglected to do) ALMOST COST ME MY LIFE) During my first pregnancy ultrasound with Dr.Crystal, she found what appeared to be some kind of a mass in my abdomen. She speculated it to be a garden variety fibroid, but to be sure (as it was rather large and unusual looking), she sent me to Stanford for a more thorough ultrasound. The radiologist there wasn't able to fully diagnose it w/o a CT scan, however as i was pregnant, an ultrasound was all they could do. I spoke with Dr.Crystal over the phone afterwards and she assured me that it was nothing to worry about and that it was just a funky looking benign fibroid. A few days later, i started being able to feel the mass protruding through my ab and started having this throbbing pain. In panic, I called Dr.Crystal again, but this time, she wouldn't even talk to me, but relayed a message through her receptionist that i was just paranoid about the fibroid and there wasn't anything to worry about. I had to go to the ER several days later due to severe dehydration (I had a horrible first trimester). The doctor there saw the protrusion in my ab and told me that I should see my OB right away to make sure there wasn't anything going on w/ my pregnancy (he was worried that I may have a hernia). I called Dr.Crystal's office again and of course she again relayed the message through her receptionist that i was freaking out over nothing and she'll see me for our next appt which would be in another month. Frustrated, I tried to see my normal primary doctor, but as i was pregnant, they just referred me back to my OB. Another few days later, the protrusion was considerably larger and my ab was now starting to bruise (turning blue/purple). I called Dr.Crystal's office in panic and demanded to have her see me as no other doctor would see me. She finally called me back, but again told me there was no need for her to see me and kept telling me that there was nothing serious and it was just a fibroid and because I was so skinny, the fibroid is just pushing against my ab. I pleaded and even argued how she could be so sure w/o even seeing me and at this point she paused, then started reading the radiology report that "speculated" that it "could" be a fibroid. She said there was no way that I had a hernia as she would have seen it during my last visit. She was incredibly condescending and dismissive, and talked to me as if I were some crazy paranoid hypochondriac. The next day, the pain was worse so at this point, I didn't even bother w/ Dr.Crystal and drove myself directly to the ER at Stanford. They admitted me right away and w/in 30 hours, they diagnosed me w/ a very rare, but incredibly aggressive form of cancer and said that the pregnancy (excess hormones and blood supply) likely has accelerated the cancer growth in the past few weeks. Fortunately my baby and I survived a series of surgeries despite losing almost 10lbs worth of organs/skin tissues/muscles (btw, there WAS a hernia from the tumor. Dr.Crystal was just too careless to notice). While I understand that she may not have been able to diagnose me as the cancer itself is very rare (only ~300 reported cases in the US), I find the fact that she was consistently so DISMISSIVE of my concerns so appalling. I get that she may get a lot of overly paranoid first time preggers that may demand to be seen over every frivolous symptom. But I don't think a rapidly growing mass protruding through your ab that's turning purple counts as one of those! How arrogant could she be to assume she knows everything and ignore everything I say w/o even seeing me??? You'd think after that many calls (one at the reco of an ER doctor), she'd at least listen to my concerns/symptoms and consider examining me. My oncologist said that because the cancer was spreading so fast, even a few weeks' delay would have resulted in full blown metastasis beyond any means of treatment. I'm so glad that I decided to take actions into my own hands and chose to go to the ER that day. I don't even want to think about what could have happened had I done what Dr.Crystal told me to do which would have been to wait another month to see her. Based on what my oncologist said, the cancer could have completely taken over my body by then. I called her office after my recovery to let them know what had happened. The receptionist remembered me (prob from all the messages she had to relay back to me!) and I asked her to give a message to Dr.Crystal to start listening to her patients for once as her dismissal of my concerns nearly cost my life. I never heard back from her although I wouldn't expect an apology or anything as she may think her admission of fault could lead to a law suit or something. My advice is to skip this office altogether if you want a doctor that actually cares enough to listen to her patients. read more

Where do I begin??? Dr. Crystal is the best doctor EVER. She is calm, nurturing, intelligent, just WONDERFUL. I just had my first baby 3 1/2 months ago and Dr. Crystal was amazing. I was always worried being pregnant. Just my nature to be worried and anxious. She handled me so well. Always answering my questions (some were silly), answering my late night emails and getting me in for a quick appointment if I just wanted to hear the heartbeat. She took her time with me at every appointment. I never felt rushed. Never ever. I looked forward to my visits with her. She was/is a friend. My labor and delivery were wonderful. She was there with us the entire time. She was her calm self. Her energy kept me so calm. She just makes you feel so comfortable. My husband and I talk all the time what a great experience that was and so much of it was because of her. I just went in for my check up with her and am so sad that I don't see her again for a while. I may just go and visit one day, cause her calm influence is so good for me:)! LOVE HER. LOVE HER!!! read more

Dr. Crystal delivered my daughter six months ago and I'm finally sleeping enough to write this long-overdue review. Dr. Crystal was referred to me by other doctors (always a good sign) and once I started seeing her I could not believe how lucky I was to have found her! She is an incredibly smart, skilled physician but most importantly she is someone you actually want to be around. Throughout my pregnancy, she and Cynthia become like family to my husband and I and the support and excitement they showed for the birth of our daughter is what having a baby is all about! Like the other reviewers described, her bedside manner is what makes her stand out among the best. My husband came along to many of my appointments and Dr. Crystal was able to answer his questions in a way that made him feel a part of the process. She's always patient and never made us feel rushed. In fact, I have never, ever had a doctor spend so much time with me in my entire life. Dr. Crystal's office is a solo-practice that really gets to know each patient individually and takes as much time as necessary to address patients needs and concerns--when can you say that about a doctor's office?! It's like having a sister for a doctor! Finally, no review would be complete without mentioning Cynthia, Dr. Crystal's medical assistant. She's such a great person and is always there to answer questions and be a support. I would highly recommend Dr. Crystal to any woman--you will be thrilled with your choice! read more

I would avoid Dr. Crystal like the plague! My wife had severe pain in her stomach when pregnant. It was a weekend and Dr. Crystal was the doctor-on-call. On calling her, she seemed irritated that we had called her near her dinner time on a weekend for a "minor" stomach pain. After emphasizing several times the pain was very severe, she reluctantly agreed to see my wife. Once we met her, she performed very cursory tests and wrapped up in ~15 mins saying everything was ok and we were "freaking out". Her comments were along the lines of "you were eating dinner at a restaurant - you are perfectly fine and there is nothing wrong with you". In addition, she convinced our regular OB/GYN that there is nothing wrong with my wife - and she was just "panicking for no reason". Two weeks later, we learned my wife had an ectopic pregnancy and had to undergo a major laproscopic surgery! Something that could have been avoided with proper diagnosis from Dr. Ruth and "cured" with taking an methodroxate - which is non-invasive. It took my wife 3 months to recover from the surgery. Forget the $15K that was spent on the surgery. It seems eating hot dinner when on-call is more important to Dr. Ruth than proper and timely diagnosis of her patients. I will continue to let everyone know about my terrible experience. read more

I'll admit, four years ago I chose Dr. Crystal by name and location out of a provider book. HOWEVER, I have been extremely happy with her services, her personality, bedside manner and thoughtfulness. From day one, I've felt I've known her for years. Her office staff is incredibly nice and responsive. You can ask questions and make appointments via email. I look forward to the years ahead ... thanks Dr. Crystal! read more

I've been going to Dr. Crystal since December before I got pregnant. She's by far the best OB/GYN I've ever gone to. We moved to the area about a year ago and didn't know anyone well enough to get a referral from. I found Dr. Crystal on Yelp which seemed like an odd place to find a doctor, but now that I have I go here to find dentists, pediatricians, family practitioners, etc. I'm now 3 weeks from my due date and still so happy with Dr. Crystal and her nurse, Cynthia. They have made my first pregnancy the most relaxed and stress-free experience I ever could have asked for. They're available by email or phone with any of my crazy questions. If you need a great doctor with a wonderful bedside manner and a caring nurse I would highly recommend Dr. Crystal. read more

Dr. Crystal is a wonderful, thorough, and knowledgable doctor. She guided me through my first pregnancy, which ended in a surprise c-section, due to a breech baby and dangerously low fluid. Thanks to her, everything turned out great -- our daughter was delivered safely, and my surgery was flawless. Doctors who checked me afterward said the scar healed beautifully. And I had no complications. I also heard from nurses at Stanford that Dr. Crystal is considered a kind of legend -- meaning, she's a pro in emergency situations. She definitely had the staff's respect, and inspired some awe. For me, I'm grateful to have had such an easy-going but capable doctor during my first pregnancy. While pregnancy classes left me filled with fear, Dr. Crystal always eased my mind. "You can do anything for one day," she said. "Don't worry: You'll be great!" In the midst of finding out I had to get an urgent c-section, she gave me a hug and told me it would be OK, and not to freak out. I'll definitely go to Dr. Crystal for my next pregnancy, and highly recommend her to others/ read more

I was referred to Dr. Crystal in 2009 by a dear friend of mine who had been singing her praises for several years. I had been trying to conceive for about a year, and knowing that my mother had dealt with endometriosis I figured that was what was going on. The only way to diagnose endo is to have elective surgery - 3 Dr.'s said I was crazy, that I had no symptoms and to just relax and have a glass of wine - that should do the trick!After months of frustration I called Dr. Crystal. I made the 25 minute drive up to her office fearing that it would be the same old Dr. routine - I was happily surprised. From the minute I met Dr. Crystal, she was warm, relaxed and listened to every word I had to say. She agreed with me that I may have endometriosis and referred me to a specialist. I had the elective surgery - turns out I had level 3 endo out of 4 and a month later I was pregnant. Throughout my pregnancy, Dr. Crystal was more than wonderful. She held my hand when i needed it and put my mind to rest when I was completely freaking out ;). My pregnancy was pretty easy until week 37- my baby boy flipped and was in the footling breech position. We scheduled my C-section and a week before I went to my pre-op appointment with Dr. C. We went over all my paperwork and then she did a quick ultrasound to make sure he was still breech. She then briefly left the room, came back and said, "I actually feel more comfortable taking the baby today - Your baby is perfectly healthy, I just don't like how the cord is presenting." At the time she was complete calm and cool and so I calmly drove to the hospital and met my husband and family there - 3 hours later I was holding my perfect baby boy. It was only then that she let me in on the the emergency that my situation was. Had my water broken over the next 7 days the cord could have prolapsed and I may have lost the baby. It's a rare situation and she not only caught it but was completely calm and so was I - allowing me to enjoy the whole experience of having a baby! My little guy is now 2 years old and Dr. C just delivered a healthy baby sister for him just 4 months ago! I refer everyone I know to Dr. Crystal - without her, I could have lost the most amazing little boy!! Thank You Dr. Crystal!! read more

I can't give her 5 stars because she didn't deliver my babies (her office was too far away for me at the time). I saw her during the first few weeks of my pregnancy and she was by far the best doctor I have ever been to. She is warm, caring, and very reassuring (which is what a girl needs when she's first pregnant). She gave me an ultrasound just to reassure me, and signed off on a blood test when I was worried I wasn't making enough progesterone (it was through the roof, I realized later because I had twins). She is the ultimate doctor for me, and a woman as well! Unfortunately for me, she recently opened her own office and no longer takes my insurance. Boo. read more

Dr. Crystal delivered my daughter about 11 months ago. She is patient and is not a risk taker. I never felt rushed during our office visits and all her advice made a lot of sense to me. Towards the end of my pregnancy, I became worried because I could not feel the baby kick as often, so she sent me for a stress test to calm my nerves, even though she said it was perfectly normal not to feel the baby as she got bigger because there was less room for kicking. The other important factor for me was that Dr. Crystal would be the doctor guaranteed to deliver my baby. Unlike other practices where one of several docs can show up, I knew that she would be the one to deliver my baby no matter what time of day or night. This was important to me because she not only followed me throughout the 9 months and knew everything about my medical history and pregnancy; she would be there during the delivery. My delivery went perfectly. She was professional, careful, and took every precaution possible. I highly recommend Dr. Crystal. read more

She is the best of the best!! And so is her staff! Finally someone that doesn't rush it and takes the time to listen also to what is going on in your life because in the end that could affect your health as well. They are so good that driving there from San Francisco, having blood drawn outside (it is a very small practice) and waiting for weeks to see her because she is very popular, are all worth it! I'll definitely go back for my annual exam and I she will be my ob again if I decide to have more babies. read more

I read all the negative reviews about Dr. Crystal and feel sorry for those patience who felt that she didn't perform as they expected. As for me, I absolutely LOVE Dr. Crystal, she delivered my two kids. 6 years and 2 years ago by C-section. I had NO complications or hard recovery, Stanford hospital staff and room was excellent ( make sure you request the private vs. semi-private room). My husband accompanied me to most of the pregnancy check-ups and enjoyed conversations with Dr C as well. Unlike some other doctors, Dr Crystal is very humble and approachable. She has a nurturing, empathetic personality and genuinely interested in her patients. It does take take time to book apointment with her if you are not pregnant, because she gives first choice to the expectant moms. read more

Pleasant and easy going but not particularly interested in non-medicated delivery or really being present for most of the labor or delivery. Maybe this is normal, but I'm just sayin' read more

I would have given her 10 stars if I could. I was with her from start to finish. Being pregnant first time at 40, can you imagine how many tests I had to go thru and how stressful it could be? Dr. Crystal made things easier. She came to the hospital to deliver my baby during her time off just because I was scared for having another doctor that I don't know. She is the best of the best. Thank you so much Dr. Crystal. read more

Dr. Crystal is amazing! She was extremely helpful and informative and very kind. I would recommend her to anyone looking for a professional, highly capable doctor with a wonderful disposition and ability to put someone at ease! read more

I was referred to Dr. Crystal by a colleague, and was pleased when I saw all the glowing reviews about her. The reviews were accurate. Dr. Crystal is the kind of doctor every woman wants. She takes time with you, listens to your concerns, and makes you feel really comfortable. She books less patients so that she can spend more time with each one. You can tell that she really loves what she does, and genuinely cares about her patients. She's also really accomodating....I moved to the Bay Area from a different country and found the health care system pretty complicated. She explained it all to me, and also recommended several primary health care physicians in the area to deal with things like colds, bronchitis, etc. Although I've only seen her once, I can honestly say she is the best doctor I've ever had. My appointment was painless, and I can't wait to see her again! read more

I love Dr Crystal! She's been my gyn for years. She is extremely knowledgeable and always seems to have this intense interest about you and your health. I trust that she is 100% focused on my questions during a visit. She is definitely on the conservative side medically, recommending that you follow up on anything potentially irregular (eg. she suggested I get my thyroid levels checked which she does routinely for her patients, and when they were a bit off she recommended seeing an endocrinologist). I like that conservatism, makes me feel very safe! read more

Dr. Crystal is the best OB/GYN in the bay area. When I had my first babies, I was considered a very high-risk case - identical twins, one placenta, a thin membrane between two sacs (monochorionic diamniotic), age over 35, early contractions, strict bed-rest...etc. The list goes on... But Dr. Crystal always gave me all my options, with care, sensitivity and sincerity. Even after birth, I went to her for night /breast feeding questions - she's the whole-package! I just can't thank her enough... she's the best. read more

I'm really squeamish about birth and going to the doctor in general, but I really love seeing Dr. Crystal, more so with each visit. She seems very down to earth and seems to be very reasonable in her advice to patients as to what they can and can't do during pregnancy. She gave me a list of a handful of things not to eat, for example (high mercury fish, mainly), not a pages and pages that you can find elsewhere. She's clearly very intelligent and doesn't dumb things down, which some doctors do and I really hate. I had some other health issues that made me concerned about how these might affect the pregnancy and my baby, but she's been very understanding and reassuring and flexible. She just comes across as a real person and treats me as one as well, but not because she's trying. I can't say that I'm looking forward to the birth in itself, but I feel a lot better about it knowing that I'm in her care. I recommend her unconditionally. read more

Stanford by far is the shittiest academic hospital to deliver a baby at ever...But Dr. Chrystal is SOOOOOOOOOOOOO great and AMAZING...and for the record she did not pay me to write this review...I love Dr. Chrystal.. if I ever moved out of state I would go back to this woman for OB care any day and I would deliver at Stanford, which is the only hospital she delivers at..I was so anxious throughout my entire pregnancy and had so many questions that Dr. Chrystal had every answer to. She even shared some of her personal experience having a baby which most docs would not even give you the time of day..she is very lovely...she even delivered my baby!... and eased all my fears...and I cannot forget Dr. Crystal's nurse, Cynthia...She is great, too! I got along great with her and she is not your stereotypical mean, bitchy nurse that I encounter frequently...I looked fore ward to seeing her every month! So, If you are looking for OB's and you are in the South Bay or Peninsula Please give Dr. Crystal a chance, you won't regret it she's Fabulous...only down fall is she delivers at stanford blehhhhhhhhhhhh read more

Dr. Crystal was awesome!! She delivered my 1st baby, she was very profesional, knowledgeable, and has patient. Best OB GYN dr EVER!!

A short yelp review is not sufficient space to explain how wonderful Dr. Crystal is. She is one of those very special doctors that truly cares about her patients. We had our first baby with Dr. Crystal. She was my OBGYN previously for my routine annual exams, and I always liked her. After going through the pregnancy, I realized very quickly that I love her. My husband agrees, she is amazing. read more

Dr. Crystal is, by far, the best doctor I have ever had. I had a very complicated twin pregnancy and she was always available when I needed her (email, phone, hospital, etc). Just as the review below mentioned, she has a way of calming nervous parents-to-be. I remember my husband always saying, you should just go see/talk to Dr. Crystal, she will make you feel better. She is amazing! I honestly miss her now that my twins are 8 months old and I don't get to see her as often! There is no one I would recommend more highly. And my friends who go to her would also agree. Thank you for everything Dr. Crystal! read more

Dr. Crystal is a wonderful Doctor who was there for me during my two pregnancies and deliveries. She is extremely knowledgeable, efficient, attentive to detail, flexible whenever possible, and personable. Dr. Crystal takes her time to explain new information and to answer questions. She is quick to follow up on issues related to test results and general outstanding questions. Her staff is friendly, personable, and responsive. There is no better doctor that I could have wished for for myself. I thank Dr. Crystal for her wonderful care! read more

I have been seeing Dr. Crystal since 2008 after a friend that found her on Yelp recommended her. She delivered both of my babies. I really like her style, she is efficient and matter-of-a-fact, but takes time to answer questions you raise and doesn't take any risks - for example with my first baby she had me keeping a kick count log in the end because she thought the baby seemed a bit 'relaxed,' (irony since my daughter is nothing but). I actually wasn't worried at all but she asked me to keep the log for her peace of mind. She is caring and compassionate but doesn't baby you - so she deals with complications in a very matter of a fact manner that I find reassuring. That said when you are really worried she will spend the time with you to explain issues/risks/etc. to you. Another reviewer mentioned that she didn't have any interest in natural childbirth - that doesn't really surprise me knowing her, but since I have zero interest in natural childbirth that is fine with me. During my son's delivery earlier this year we had a minor scare and I am still completely blown away with how Dr. Crystal managed the situation - she was calm, authoritative and made fast decisions to get him delivered within minutes. After that moment I would never consider another doctor, my husband and I were so grateful to have her in charge of the delivery. Similar, though she only delivers at Stanford which post-partum is really not awesome due to the shared rooms, during our brief scare I felt nothing but relief to be at the best hospital in the area. I think this is also her view, if anything happens she wants to be at Stanford. Cynthia and Laura, the nurses in her office, are also great, very friendly to visit with, since I had two babies in two years I spent a lot of time in her office and always looked foward to seeing the team there. read more

horrendous. so surprised by all the raving reviews. however from the sound of it, dr. crystal is only great at delivering babies. if you're not seeing her for baby related issues (like i never did after years as her patient) you get absolutely dissed by her. first, try to get this woman on the phone. just try. it's impossible. she doesn't deign to address her patient's medical concerns unless you make an appointment with her. and, by the way, the wait for her appointments has gotten absurd. over two months for a routine annual exam!? and dr. crystal, unlike a lot of doctors who actually care about patients, will not squeeze you in if you think something is urgent. finally switched doctors. and guess what. this issue i'd been having for a couple years and which dr. crystal refused to take seriously turned out to be pretty serious. stay away. read more

Dr, Crystal is very nice and professional. But the biller of the clinic is not that good. My first visit to the clinic, they took a copy of insurance card. Then I kept getting bills from them. Even after I explain 3 times on the phone giving my insurance information, one hard copy mail and one visit to their office. The still harassing me with the bill that I shouldn't have to pay. They kept emailing, calling my cell phone, sending mails while I have talked to my insurance company and they said Dr. Crystal's office never send any claim and they would pay for the visit. Finally after 9 MONTHS OF HARASSING, I asked for a 3 way phone with insurance and the clinic. They left a message saying they have sent to the wrong insurance company all these time. Seriously?!! I sent 2 hard copy of insurance card and first they said they put wrong number on the claim and then next time wrong company..... read more