I have been going to Peninsula Pet center for about two years now, i have taken my 3 fur babies…read moretheir Jack & Ziggy micro bullys and now my mixican puppy baby Kyle. The staff is amazing doctors and vet techs. I have gone through kennel cough with my two oldest, along with surgery needs for my bullys palette and breathing issues. Hunter was our first vet tech, naturally good with our very anxious Jack. Also helped talk us through our questions as preparing for surgery is nerve wrecking. this is not the closest vet center but i do the drive because my babies are safe and happy there.

It's hard to say much about the back technicians because I can't see what they do. I can tell some…read moreof them are caring and hard working, but my dog is very stressed when she has to go back there. Even when drugged and exercised to her limits (which are many). It's sometimes a bit concerning when they take her back and don't take her treats, or when I know they didn't use them, so she'll probably always be afraid of the vet. But Dr. Ogino and Dr. Tong, at the least, have been great with her. She doesn't need a muzzle with them, and they've never suggested it, even though they aren't the first vets she saw. I can't remember the names of everyone at the front, but Rachael is a treasure when it comes to Trupanion insurance. Marissa has fought for us many times when they've tried to deny us coverage. Ani is super patient and gives us clear communication via text. I know there's another young girl who is always super friendly, and another women I've seen in both the front and the back that always greets my pup and has often calmed other clients as my pup practices her manners at the vet, because I really try hard to show her she doesn't need to be scared of the vet, but I understand not everyone is as great as the people I mentioned above.

If there were a closer vet that sees birds, I would change it. There are not enough places that…read morewill see exotic animals. This place is almost always running behind, especially if there is an emergency (like today) or if someone shows up late (like today), but we who are on time should not be made to wait because of someone else's lateness. Unfortunately, the only other vet is near Santa Monica Blvd., and I live in the Torrance area. I will need to re-evaluate my situation and options.

Great ambiance, clean, spacious, and with a lovely view outside. I first stopped by with my puppy…read moreto see if this would be a good fit for us. Unfortunately, I found the experience to be a bit underwhelming for the price point. The veterinarian didn't come across as particularly inquisitive, warm, or welcoming, which left me unsure about the level of care. The clinic also felt a bit backed up, and it took several minutes to get through the line at the front. While the front desk staff were professional, they weren't especially warm or friendly -- something I expected given the neighborhood. Overall, it wasn't a bad visit, just not quite aligned with what I was hoping for.

My friend and I recently both got new Belgian Malinois puppies, 7 weeks old. My friend lives…read morenearby but I live all the way in Los Feliz/Hollywood so AHSBRH would have been a very far vet to get my new pup into. My friend told me about AHSBRH's puppy wellness package which includes all the necessary shots and vaccines for a puppy's first year for $500. I compared prices and found out that if a person buys the puppy package, you'd be saving a ton of money for the necessary shots versus paying for shots individually elsewhere. Sold! We brought our pups in and they received their first examinations and shots. Easy peasy! The location is pretty modern, looks like a new, modern, medical clinic or dentistry office. We walked in and were greeted by happy and nice front staff members. After checking in, they walked all of us into room 1 and we waited for the vet and her assistant. Everything took about 45 minutes, examination of both puppies and their first shots, nail clipping and deworming. Definitely can't wait to come back in 3-4 weeks for their next shots and check-ups. Worth the drive in my rooms all the way from LA. As of this week, Buster's 9.2 pounds while Gunnar is 10.2! Updates to follow!

This used to be a good place, and they cared for our dog for several years. This morning I went in…read morefor a simple procedure that in the past cost $60, and was presented with an estimate of $280. I don't know what has happened but I am sorry to say I won't be returning. (PS that same day the procedure was done by another vet for $40)

We can't say enough good things about Dr. Giles Willoughby. Our dog was facing a possible surgery,…read moreand we were incredibly stressed. From the very beginning, he was calm, patient, and reassuring. After a thorough evaluation, he recommended trying weight loss first before moving forward with surgery, which we really appreciated. He took the time to explain everything clearly and guided us through the next steps, giving us a plan that felt thoughtful and not rushed. It made a huge difference during such a nerve-wracking time. We're so grateful to have such a caring and knowledgeable vet. Highly recommend!

I feel conflicted leaving this review as we have been clients with All Pets since 2011 and we have…read morehad a good relationship and general good quality of care. Unfortunately as of this week I am leaving this practice with my dogs. Long story short, I scheduled a follow up ultrasound for one of my dogs and when I paid that deposit and made the appointment I specifically asked that it be noted in her chart that to the extent possible not to shave her. The dog is a champion show dog and already registered for a specialty in europe in a few weeks, with flights already booked and now the thousands already spent is completely wasted. I have had dozens of ultrasounds done in the last 15 years, both echocardiograms to abdominal ultrasounds and this dog in particular just had an ultrasound in late december. This was a follow up ultrasound and the practice shaved her entire underside and half way up her flank. Her coat will not recover from this for months, possibly for the year. I spoke with the practice manager and was basically told the doctor found it necessary, which is fine. The vet very well may have thought it necessary, but since it directly contradicts the owner's request on her chart, I should have been contacted before that happened so that I could decide to cancel her ultrasound and take her to another practice or some other solution. In fact when I dropped her off in the morning for intake, I was specifically asked to leave my phone number in case I had to be contacted regarding the procedure. The hospital had my number, and decided to just proceed how they wanted to. Completely unacceptable.

I was really worried about finding a new vet for my cats after having had such a great team in…read morePasadena, after doing my Yelp research I decided that I would check out Dr. Moss and his team. So happy I did! The hospital is nice and clean, all of the techs and the ladies at reception are beyond kind! I love interacting with them and they always offer water/tea/coffee while I wait, which is never long. Dr. Moss is very nice and knowledgeable and definitely doesn't suggest doing anything unnecessary. This team really does care about your pets. I actually chatted with another client the first time that I went there and she mentioned in all her years living in the South Bay, that she has been to 15 or so different vets for her pets and At Your Service has been the best so far. This in addition to the great service really made an impact for me. Highly recommend!

After my longtime veterinarian closed in November 2025, I needed to find a new vet. Around that…read moretime, my 4-year-old cat, Pannapita, developed a small, hard lump on her thigh. I first took her to an urgent care veterinarian, where she was examined and X-rayed. Because the lump was so small, they explained that a fine needle aspirate (FNA) likely wouldn't be useful yet. They discussed several possible causes, including scar tissue, a lipoma, or a reaction related to a previous vaccine, and recommended either biopsying it or monitoring it. I chose to monitor it. A few months later, I established care with Dr. Jarrod Moss at At Your Service Vet. During one visit, I brought both of my cats. My appointment primarily became focused on my male cat, but when the technician took Pannapita back for her vaccines, I specifically asked that they not vaccinate her in the leg with the existing lump. I planned to schedule a separate appointment to have the lump examined. About two months later, the lump suddenly became much larger, and I immediately scheduled an appointment. I explained the entire history, including that the lump had been present months before the vaccines at this clinic. Dr. Moss suggested it could be an inflammatory response to the vaccine his clinic had administered. When I explained that I had specifically requested they avoid that leg because the lump already existed, he stated that they "always" vaccinate in the left thigh and that the chart reflected that. I reiterated that the lump predated the vaccines at his clinic and that my primary concern was simply determining what the lump actually was. The discussion became uncomfortable. I mentioned that the previous veterinarian had discussed the possibility of a vaccine-related tissue reaction, and Dr. Moss responded that "there's no such thing as a vaccine injury." At that point, I was simply trying to understand whether the lump could be cancerous and asked if it was finally large enough for an FNA. They performed the test, but I left the appointment in tears because the conversation felt unnecessarily combative during a very stressful situation. When I got home, I started researching what the previous veterinarian may have been referring to. I came across feline injection-site fibrosarcoma (FISS), a rare cancer that has been associated with inflammation at the site of an injection in some cats. At that moment, I realized that what I had been trying to describe during the appointment was very similar to what I had found. I wasn't trying to diagnose my cat or suggest that anyone had caused it--I was simply trying to understand whether this lump could be cancerous. When the previous veterinarian mentioned a possible vaccine-related tissue reaction months earlier, I had assumed she meant harmless scar tissue. By the time I saw Dr. Moss, my only concern was finding out what the lump was and whether my cat had cancer. Two days later, Dr. Moss called while I missed the call by only a few seconds. I immediately called back but was placed on hold for 9 minutes and then told he was with a patient and would call me back. That call never came. Over the next several days, I repeatedly called the office asking for the results. Each time I was told he was busy or that there were no results in the chart yet, despite the fact that he had already called saying he had information. By Monday, after nearly five days of waiting, my husband went to the office in person. Dr. Moss then informed him that my cat had cancer. My husband had to call and tell me the diagnosis. We initially scheduled surgery there because we felt we had little choice, but after reflecting on our experience--and after learning from the client who referred me that she had also had a negative experience--I decided to seek treatment elsewhere. Pannapita underwent surgery with another veterinarian and is now doing well, for which I am incredibly grateful. I understand that every veterinarian has different communication styles, and I know medicine isn't always straightforward. My concern was never that the diagnosis wasn't made months earlier, nor am I suggesting anyone caused my cat's cancer. My concern was the communication throughout the process. I felt dismissed when I was trying to understand what was happening, and waiting nearly five days to receive a cancer diagnosis after multiple phone calls was heartbreaking and added unnecessary stress during one of the most difficult experiences I've had as a pet owner. This was my personal experience, i wish it could have been different, i have loved every vet i had had since being a pet owner so this was a huge bummer, i have 2 cats and im such a loyal client.

While the actual vet (Lily) is very caring and intelligent, the practices here are not good…read more There's an overreliance on technology and AI, and it's being leveraged in the worst fashion. For one, you cannot talk to anyone over the phone. But the worst part is, they pretend they're interpreting your pets results themselves and are actually using AI to do so. They're also creating a grey area by insisting the vet reviews the results first, but when I ask for "laymans terms" and you paste me something you pretend to write, yes I have a problem with that. When I asked, they admitted AI usage and then gaslighted me into believing it's only being used for "formatting". The only AI usage I ever agreed to was during a zoom call I agreed for AI based transcription of our conversation, that's all. I just don't understand why it's so hard to give an actual response that you wrote. I really wanted to like this vet but their time saving practices are grossly counterproductive and wildly inappropriate.

This review is almost two years late. But when we still had our sweet chihuahua Mini, she was told…read moreby another vet that's she already almost 16, and there weren't a lot they could do. In my heart, some reasons, the words did not sound convincing. Decided to search for a vet that integrate alternatives medicine... we found Dr Chen. When we started working with Dr. Chen, she only had a room in her clinic. A small boutique vet clinic where mini walked around sniffed all the staff and we could be in her eye sight all the time. I do admit, I later did miss the intimate setting. Her clinic expanded more and more during our time with mini there. She got her chronic ear infection treated (in one treatment!) her gut issues and later her heart issue. There definitely has been hiccups here and there as the treatments were always smooth sailing but the staff really cared for mini. We got acupuncture herbal medicine nutrition support... she lived for another 2.5 years and the team were always gentle with her and really helped her. we don't have a dog at this time, but when we do, we will be going back to Dr Chen and the team!

Dr. Moeller and the staff at Pacific Coast Animal Hospital are amazing. She was an angel when it…read morecame to our senior dog Jax, and provided the best care for him in his golden years. Our boy had some spinal issues amongst other things as he got older, and Dr. Moeller was always honest when it came to his prognosis and also never pushed unnecessary treatment or medications. I was desperate at one point and asked about an arthritis treatment, and she explained why our pup wouldn't be a good candidate for it which I appreciated because it was a very costly medicine, and in the end she was right. When she did advocate for treatment, I followed her lead and I am glad I did because it helped our guy live his final days somewhat comfortable before we had to say the hardest goodbye. The prices are also extremely fair coming from another clinic in Hermosa beach that was very high compared to this practice. We now have a 6 month old puppy named Penny and we just recently saw Dr. Moeller for her first wellness visit. She was once again wonderful and Penny was so happy to meet her and the staff. We look forward to many healthy years at Pacific Coast Animal Hospital and we plan on bringing our kitty in here for care soon too. Also- the front desk staff, and the vet techs are wonderful, patient and caring. I appreciated how kind and helpful they were with Jax and now our Penny girl. You will not be disappointed with any of the Drs here- they are all wonderful and will provide your pet with the best possible care.

I was beyond disappointed with my experience at this clinic…read more From the very beginning, the customer service over the phone was poor. I had to call to reschedule my appointment, and the experience was frustrating. I requested a Friday appointment, but they scheduled me for Thursday instead. Then, after rescheduling, they never canceled my original appointment. The staff came across as impatient and, at times, rude. Unfortunately, the experience only got worse once I arrived. The appointment felt more like a financial transaction than a vet visit. Before the vet came into the room, I told the staff that my dog doesn't like his back legs or ears being touched. I shared this so they could approach him appropriately and make the visit as comfortable as possible for him. The vet did not perform a physical examination or even attempt to examine him. Instead, the visit consisted of telling me which vaccines he was due for. She then left the room, and I was left wondering what exactly I had paid the $70 exam fee for, considering the entire visit consisted of her saying, "Well, he's due for all his vaccines." I also asked for a refill of Bravecto. The receptionist who came into the room to discuss pricing told me that if I did not complete the $60-80 heartworm test, they would not provide the refill. Since Bravecto itself is a flea and tick medication and does not require heartworm testing, this felt like another unexpected expense added to the visit rather than a clearly communicated medical recommendation. To make matters worse, the vet prescribed anxiety medication for my dog and told me I had to either purchase it immediately or, if I wanted to think about it and come back later, I would have to pay another $70 exam fee just to have the prescription written again. That policy felt incredibly frustrating and came across as prioritizing revenue over patient care. Overall, the entire experience felt like it was about money at every turn rather than providing thoughtful, compassionate care for my dog. I left feeling unheard, disappointed, and with very little confidence that my dog's best interests were the priority. I will not be returning to this clinic, and I would encourage others to look for a vet practice that places more emphasis on quality care, communication, and building trust with pet owners rather than maximizing charges.

The office staff, vet techs and the vets are great at Harbor Pines. We brought in our highly…read morereactive Shih Tzu terrier to have his rear examined because it looked inflamed and he was scooting. We also asked if it was possible to sedate him to remove the mats and burrs around his face. Carson, our terrier is a rescue who had been abandoned four times during his first year. We are his fifth and final family. While he reluctantly allows me to brush his body and have his feet and butt shaved, nails clipped, he goes berserk when you bring anything near his head. One groomer called his to pick him up because he wouldn't allow them to touch him at all. He bit another groomer. Another veterinary clinic prescribed him anti anxiety medication which didn't work. We placed a muzzle on him and the veterinarian brought in the best vet tech ever! He tightened the muzzle, held and pet Carson during the exam. The tech also cleaned his butt, expressed his anal glands and clipped the matted fur around his face and on top of his head. He looks great! This is the same dog that required two vet techs to double muzzle him to put medicated drops in his ear and after 30 minutes, came back and told us that they were unsuccessful. The office staff went out of the way to call our previous veterinary clinic to obtain vaccination dates as the previous clinic redacted all dates on the records that they forwarded. Costs were clearly explained and agreed to before work was done. Veterinarian suggested trying to clip areas around the muzzle rather than sedate him. She was patient and listened to our concerns. If you are looking for top quality service at reasonable rates, check them out. You won't get fancy coffee, freshly baked cookies or an assortment of beverages and snacks. You will get kind, competent staff that will treat you and your pet with respect and make you feel welcomed.

The staff here are very professional and polite regardless whether on the phone or in person. They…read morelisten thoroughly, then try to schedule you in for immediately depending on what's ailing your pet. Especially in emergency situations, they really try to get you in. The doctors are gentle with your pet during the whole visit and/or procedure. They provide though estimates and explain the differences between the low and high estimates. There's no pressure to go with the most expensive estimate. The whole place is clean, but the parking lot can be a little crowded at times.

This is a wonderful vet and urgent/emergency care. There are warm, friendly, honest and fair in…read moretheir pricing. And in guiding you through a plan if the care gets more complicated. I could ask questions, get responsible answers. They are empathetic to the struggle people experience loving their animals and the panic of when an illness or treatment can get costly. The facility is so accommodating and comfortable too.

First of all this place is extremely overpriced. I know that, but I continued to go there because I…read moremistakenly assumed that overpriced meant it was higher quality. I was willing to accept high prices because I care about my dogs. Today, I went to get a simple nail trim and heartworm test to continue our flea and heartworm medication. I paid for the dogs services took them home and when I got home, realized that two of my dogs nails were obviously cut below the quick. I was very concerned about this because the reason I pay $40 for a nail trim is so that they can be done right and no one mentioned to me that anything had happened. I called to ask if they had noticed if something had happened to my dog and was told yes that they'd cut it. It had bled. They stopped the bleeding and it should be OK which NOBODY told me when I checked out. When I told them that they should've said something and I'd like a discount for my service today (which was total over $500 by the way) they told me no. I will not be back to this place because honestly if you can't trust someone to do a nail trim or at least let you know when something went wrong. I would not trust them with bigger things.

I'm SO glad I found this place! Everyone was so sweet and patient with Charlie. Dr. D, Ashley,…read moreSarah, and the entire staff were amazing. Dr. D took the time to sit with Charlie and make sure he felt comfortable, which I appreciated so much. I'd been wanting to switch vets for a while, and I'm so glad I found this one. Everyone was so kind, all of my questions were answered, and I felt so reassured the entire time. Thank you!! Attached is a photo of Charlie sleeping with the new toy they gave him

I recently moved, and I had to look for a new vet that was closer.PAW was recommended to me by a…read morefriend from the dog park. I was looking to have my dogs teeth cleaned and she had just had that procedure done with her dog. I went in for a consultation since my dog is 14 years old and I was impressed that they answered all of my questions to my satisfaction. They are a little bit on the higher side, pricing wise, but you get what you pay for. Meticulously clean and modern and there's not one person who doesn't have a friendly smile to greet you. My dog came through just fine and he's happier because of it. I think they'll be my full-time Vet.