A follow-up to my earlier review. I texted the office with a…read morephoto and concerns about my dogs rear as we noticed that her drains were no longer visible. I also had a question about the number of amoxicillin pills we received. I received a phone call the next morning letting us know that they were scheduling a vet appointment for us to look at her surgery site and to apologize on the miscount of her antibiotic medication. The vet came and told us that typically the surgery site looks better in 48 hours and he was concerned that the area was hard and there may be a possible mass. Since we were scheduled for a recheck on Monday morning, he suggested that we give the area some additional time to heal and if the area was still hard, they may suggest aspiration to determine what was going on. There was no charge for this exam and we left with the antibiotics that were miscounted. Everyone - from the office staff, vet tech and vet was professional, kind and caring.

I've been meaning to leave this review for a while, the whole staff is really nice & Dr.White is…read morevery kind. He basically saved my cat Oreo from a urine blockage. I was so scared it was going to be too expensive but it is actually reasonable and he went out his way to make sure Oreo was better to go home feeling better.

Much better than most of the hospitals in the area that I visited, they tell you what they're gonna…read moredo they give you a reasonable appointment they do it and it doesn't cost any more than they said

This place use to be great but I don't know what happened but the doctors are not what they use to…read morebe and now do not care they look for ways to overcharge you and bring pets back for unnecessary follows to make more money and the new dr and techs don't care about anything but money my dog came home petrified he has been there before for the same X-rays and this time was told they couldn't keep a catheter in him...... honestly run as far away from this place as possible been going for 5 years previously but now you're better off at access paying for emergency services at least the staff cares at access about your pets for the same price please at least get competent employees and I swear if I get a message like previous clients from a "office manager" saying it's our fault I swear it's another red flag DO NOT GO HERE FOR THE LOVE AND SAKE OF ALL PETS IN THE WORLD

The doctors are wonderful at this clinic. The staff also are courteous and helpful. The…read morecommunication is great and they respond quickly if you have any concerns and questions.

After 10+ years of patronage and tens of thousands of dollars of investments with this Vet clinic,…read moreI wanted to share my recent experiences here! First, I would NOT recommend that anyone take their pets to this location or patronized any of their subsidiaries or specialists' referrals. I will say that the ladies in the front desk area are lovely, sweet people and over the years, I would often bring or purchase them with holiday gifts for their service, however the recent change in Management is horrendous! I've learned that Manny is the "new" Practice Manager and in my opinion is doing a horrible job! I've learned that several clients, including myself, have recently left this location due to lack of accurate information, gaslighting patient for clinical errors and the poor service/response rate from management. I recently called out errors on one of my pet's vaccinations chart and had to provide my own receipts to Manny and team for them to even acknowledge the inaccuracy. He insisted that he was correct until I presented the receipt showing otherwise. This is poor leadership; I never got an apologize for that! I recently had to endure a terrible conversation with Manny today where he was just determined to be RIGHT, rather than engage in active listening, again, terrible leadership qualities, zero accountabilit! If he is in charge over there, I would advise pet owners to steer clear! I have never written anything negative about this clinic until today! That means something. I decided to follow Dr. Sanchez at Animal Hospital of South Bay in Palos Verdes, CA. She is a compassionate leader who deeply cares about the patient and owner. I will only work with providers, referrals or clinics who put their patients FIRST! I had an awful experience at western Vet and the dental group that they referred me to recently. Good leaders take responsibility- you will not find that at this location anymore. BEWARE PET OWNERS!

We can't say enough good things about Dr. Giles Willoughby. Our dog was facing a possible surgery,…read moreand we were incredibly stressed. From the very beginning, he was calm, patient, and reassuring. After a thorough evaluation, he recommended trying weight loss first before moving forward with surgery, which we really appreciated. He took the time to explain everything clearly and guided us through the next steps, giving us a plan that felt thoughtful and not rushed. It made a huge difference during such a nerve-wracking time. We're so grateful to have such a caring and knowledgeable vet. Highly recommend!

I feel conflicted leaving this review as we have been clients with All Pets since 2011 and we have…read morehad a good relationship and general good quality of care. Unfortunately as of this week I am leaving this practice with my dogs. Long story short, I scheduled a follow up ultrasound for one of my dogs and when I paid that deposit and made the appointment I specifically asked that it be noted in her chart that to the extent possible not to shave her. The dog is a champion show dog and already registered for a specialty in europe in a few weeks, with flights already booked and now the thousands already spent is completely wasted. I have had dozens of ultrasounds done in the last 15 years, both echocardiograms to abdominal ultrasounds and this dog in particular just had an ultrasound in late december. This was a follow up ultrasound and the practice shaved her entire underside and half way up her flank. Her coat will not recover from this for months, possibly for the year. I spoke with the practice manager and was basically told the doctor found it necessary, which is fine. The vet very well may have thought it necessary, but since it directly contradicts the owner's request on her chart, I should have been contacted before that happened so that I could decide to cancel her ultrasound and take her to another practice or some other solution. In fact when I dropped her off in the morning for intake, I was specifically asked to leave my phone number in case I had to be contacted regarding the procedure. The hospital had my number, and decided to just proceed how they wanted to. Completely unacceptable.

Laguna Vista was absolutely wonderful. I came in extremely stressed with two one-year-old cats, and…read morefrom the moment I walked in, they treated me with so much kindness and respect. They completely understood how nervous I was and never once made me feel judged, silly, or "crazy" for worrying about my babies. Their patience and compassion meant everything to me. They took excellent care of my cats and handled the situation so calmly, which immediately put me at ease. I truly appreciate how understanding they were during such a stressful visit. I will definitely be back and highly recommend Laguna Vista to anyone--especially pet parents who are anxious or overwhelmed. Thank you for your patience and care!

I have taken my pets to AWC on Lincoln for years, and decided to give their sister location a try…read more I have seen both Dr. McGonagle & Dr. Annie there, as well as Dr. Edstrom at their Lincoln location. All vets are absolutely wonderful. Recently Dr. McGonagle saw my 10-year old female German Shepherd who I just adopted from a shelter. I was very impressed by how she took time with her and was very thorough, even though my GSD is old and would perhaps get brushed off by another vet. She put her on some meds to address her liver, and now 8 months later, the liver is cured! She also gave her arthritis meds which have dramatically improved her quality of life. Separately, Dr. Annie helped me euthanize a different and prior senior German Shepherd who I had adopted and had numerous health issues. Dr Annie was wonderful and I wouldn't have wanted anyone else to help me through it. I have never felt rushed like I have with other vets; I am always greeted and spoken to with professionalism; and do believe these doctors want to give our pets the best care possible. And while I know veterinary medicine is rather expensive, I have always felt that their fees are reasonable & transparent. I highly recommend their practice

I have been going to Peninsula Pet center for about two years now, i have taken my 3 fur babies…read moretheir Jack & Ziggy micro bullys and now my mixican puppy baby Kyle. The staff is amazing doctors and vet techs. I have gone through kennel cough with my two oldest, along with surgery needs for my bullys palette and breathing issues. Hunter was our first vet tech, naturally good with our very anxious Jack. Also helped talk us through our questions as preparing for surgery is nerve wrecking. this is not the closest vet center but i do the drive because my babies are safe and happy there.

It's hard to say much about the back technicians because I can't see what they do. I can tell some…read moreof them are caring and hard working, but my dog is very stressed when she has to go back there. Even when drugged and exercised to her limits (which are many). It's sometimes a bit concerning when they take her back and don't take her treats, or when I know they didn't use them, so she'll probably always be afraid of the vet. But Dr. Ogino and Dr. Tong, at the least, have been great with her. She doesn't need a muzzle with them, and they've never suggested it, even though they aren't the first vets she saw. I can't remember the names of everyone at the front, but Rachael is a treasure when it comes to Trupanion insurance. Marissa has fought for us many times when they've tried to deny us coverage. Ani is super patient and gives us clear communication via text. I know there's another young girl who is always super friendly, and another women I've seen in both the front and the back that always greets my pup and has often calmed other clients as my pup practices her manners at the vet, because I really try hard to show her she doesn't need to be scared of the vet, but I understand not everyone is as great as the people I mentioned above.

My friend and I recently both got new Belgian Malinois puppies, 7 weeks old. My friend lives…read morenearby but I live all the way in Los Feliz/Hollywood so AHSBRH would have been a very far vet to get my new pup into. My friend told me about AHSBRH's puppy wellness package which includes all the necessary shots and vaccines for a puppy's first year for $500. I compared prices and found out that if a person buys the puppy package, you'd be saving a ton of money for the necessary shots versus paying for shots individually elsewhere. Sold! We brought our pups in and they received their first examinations and shots. Easy peasy! The location is pretty modern, looks like a new, modern, medical clinic or dentistry office. We walked in and were greeted by happy and nice front staff members. After checking in, they walked all of us into room 1 and we waited for the vet and her assistant. Everything took about 45 minutes, examination of both puppies and their first shots, nail clipping and deworming. Definitely can't wait to come back in 3-4 weeks for their next shots and check-ups. Worth the drive in my rooms all the way from LA. As of this week, Buster's 9.2 pounds while Gunnar is 10.2! Updates to follow!

My pup is still alive and well. I will reiterate Dr. Gillmans poor assessment of renal dysplasia…read more He has no signs. Grateful we never returned.

Dr. Moeller and the staff at Pacific Coast Animal Hospital are amazing. She was an angel when it…read morecame to our senior dog Jax, and provided the best care for him in his golden years. Our boy had some spinal issues amongst other things as he got older, and Dr. Moeller was always honest when it came to his prognosis and also never pushed unnecessary treatment or medications. I was desperate at one point and asked about an arthritis treatment, and she explained why our pup wouldn't be a good candidate for it which I appreciated because it was a very costly medicine, and in the end she was right. When she did advocate for treatment, I followed her lead and I am glad I did because it helped our guy live his final days somewhat comfortable before we had to say the hardest goodbye. The prices are also extremely fair coming from another clinic in Hermosa beach that was very high compared to this practice. We now have a 6 month old puppy named Penny and we just recently saw Dr. Moeller for her first wellness visit. She was once again wonderful and Penny was so happy to meet her and the staff. We look forward to many healthy years at Pacific Coast Animal Hospital and we plan on bringing our kitty in here for care soon too. Also- the front desk staff, and the vet techs are wonderful, patient and caring. I appreciated how kind and helpful they were with Jax and now our Penny girl. You will not be disappointed with any of the Drs here- they are all wonderful and will provide your pet with the best possible care.

We're new to the neighborhood, and a friend recommended Pacific Coast Animal Hospital. Booking an…read moreappointment over the phone was easy, and the front staff were friendly and efficient during check-in. My pup was dealing with a skin allergy, and Dr. Moeller addressed the issue right away with a clear and reasonable plan. Just a week later, she was back to her normal self. We also came in another time for Kiki's annual shots, and the tech made the visit smooth and stress-free. I'm so glad Kiki has found a great new vet in our neighborhood. Note that there's two designated parking spots out front for patients.

Very nice clean place and very loving to the animals ,Dr knows how to work with cats that may be…read morehard to work with this DR is Extremely professional and knowledgeable on handling difficult cats

I am saddened to hear this amazing clinic has closed and truly hope for only the best for Dr. Son…read more-- she deserves so much gratitude for what she did to help so many cats and their people. I just wanted to leave this in hopes that Dr. Son and the staff might see it and know they made a real difference. Dr. Son is an incredible human being, and I am deeply thankful for the end-of-life comfort she provided my senior cats. Before I found her, when my soul cat was rapidly losing weight, we had gone to another clinic where they produced paperwork explaining the thousands of dollars I would need to spend just to reach a diagnosis. It all felt so cold. Then I went to Dr. Son. She quickly ran a few tests herself -- on the spot, in front of me, no removing the cat to another room where they come back stressed -- and told me she believed the diagnosis was cholangitis. A definitive diagnosis would require an expensive and, more importantly, painful biopsy that was unnecessary at my cat's age (15 at the time). Instead, we could start treating what was presumably cholangitis and focus on maintaining her comfort and happiness in the years she had left. With Dr. Son's help, the treatment kept her comfortable, lowered her kidney levels, and we had almost three more years together. So many overwhelming problems arose during that time with my two senior cats -- but Dr. Son would send me home with IV fluids, emergency medications, vitamins, over-the-counter suggestions, and diet recommendations. All of it was very affordable; I believe we were paying near cost for many things. I was able to care for my cats at home, empowered by Dr. Son's knowledge and kindness. I've seen negative reviews here about availability and curtness, and it saddens me. This clinic was truly in service of the animals. They were squeezing in as many appointments as possible, and Dr. Son was answering patient questions on weekends and evenings as well. Galloway had not been bought out by venture capital like so many other clinics that prioritize profit -- they were dedicated to providing cats with truly affordable, compassionate care. Thank you, Dr. Son and the staff at Galloway, for the dignified end-of-life care you gave my best friends. I can't tell you what it has meant to me and my family.

This place, the doctors, assistants, receptionists are so compassionate. They did thier best to…read moremake my baby comfortable in his last few weeks and while I struggled to make the final decision, they were so patient and supportive. I want you all to see my baby before he got sick and the BEAUTIFUL way he come home to me after he crossed the rainbow bridge... they treated my baby with so much dignity and respect. I feel like they honor our pets beautifully because they know how special they are to us. They even provide you with grief support resources. I will continue to support CAMP because I know they will support me and my babies. I was amazed at the quality of care we received, the urn and the keepsakes for the price that we paid... you'll always have to pay something but they are super affordable without skimping on quality or care. Thank you CAMP!

We took our 2-1/2 year old Belgian Malinois to be spayed and have her nails trimmed . The initial…read moreappointment process was easy on line, scheduling was via email and the check in process the morning of the surgery was very easy. The staff was friendly and the care the gave my little pup was great. She needed some additional service to biopsy a mass that was on one of her ovaries. They called to get approval and explained what needed to be done. They took such great care of our little Canela. Pick up was fast she was sent home with her meds, they gave praises to our little one. They followed up a couple of days after to see how she was doing and called me later the following week with the biopsy results. All was good! The cost was very reasonable and I will be taking her back for her vaccines.