The staff here are very professional and polite regardless whether on the phone or in person. They…read morelisten thoroughly, then try to schedule you in for immediately depending on what's ailing your pet. Especially in emergency situations, they really try to get you in. The doctors are gentle with your pet during the whole visit and/or procedure. They provide though estimates and explain the differences between the low and high estimates. There's no pressure to go with the most expensive estimate. The whole place is clean, but the parking lot can be a little crowded at times.

The office staff, vet techs and the vets are great at Harbor Pines. We brought in our highly…read morereactive Shih Tzu terrier to have his rear examined because it looked inflamed and he was scooting. We also asked if it was possible to sedate him to remove the mats and burrs around his face. Carson, our terrier is a rescue who had been abandoned four times during his first year. We are his fifth and final family. While he reluctantly allows me to brush his body and have his feet and butt shaved, nails clipped, he goes berserk when you bring anything near his head. One groomer called his to pick him up because he wouldn't allow them to touch him at all. He bit another groomer. Another veterinary clinic prescribed him anti anxiety medication which didn't work. We placed a muzzle on him and the veterinarian brought in the best vet tech ever! He tightened the muzzle, held and pet Carson during the exam. The tech also cleaned his butt, expressed his anal glands and clipped the matted fur around his face and on top of his head. He looks great! This is the same dog that required two vet techs to double muzzle him to put medicated drops in his ear and after 30 minutes, came back and told us that they were unsuccessful. The office staff went out of the way to call our previous veterinary clinic to obtain vaccination dates as the previous clinic redacted all dates on the records that they forwarded. Costs were clearly explained and agreed to before work was done. Veterinarian suggested trying to clip areas around the muzzle rather than sedate him. She was patient and listened to our concerns. If you are looking for top quality service at reasonable rates, check them out. You won't get fancy coffee, freshly baked cookies or an assortment of beverages and snacks. You will get kind, competent staff that will treat you and your pet with respect and make you feel welcomed.

I can't believe I am writing about another awful vet experience, but after speaking with other vets…read moreabout what transpired here, I feel like I have to. I was ripped off by extremely unprofessional vets and now I'm in collections for essentially dental work done on a clearly dying cat. My senior cat had bleeding of the mouth and wasn't eating as much in late 2024, so I brought him in. The vet refused to even touch him because he was hissing and upset. What kind of vet is scared of a cat? He didn't look into his mouth at all and sent me home. I came back some days later and we finally drugged my cat and looked to find he had some gum bleeding and needed a tooth cleaning and scheduled that. I also had to get expensive blood work done twice because he had high levels of something they didn't want him to have with anesthesia. Fine. But it delayed things so much that my cat gradually had his tongue hanging out and he couldn't eat. We go in for dental work in January 2025 and after several hours I am called in to get him, but first the vet wanted to talk to me. My cat had a massive tumor on the underside of his tongue. He was a senior cat who I was already force feeding wet food to, who was in immense amounts of pain, and now it was all making sense. Mouth cancer is extremely aggressive and it's not recommended to try to treat, according to many sources I asked, especially for a senior cat. A feeding tube or whatever else would have made the poor guy completely miserable in his final years and I would not have been able to afford it in the first place. They found this tumor and proceeded to do the dental work anyway, charging me over $1k of money I did not have and needed to use care credit for. Vets I have asked about this have since been appalled and stated they would never proceed without asking the client first if they thought expensive tooth cleaning would even be worth it. Because it wasn't. Mere days later, his quality of life was so bad that I had to put him to sleep. So thanks for the $1k+ tooth cleaning for my dead fucking cat. Really awesome.

Much better than most of the hospitals in the area that I visited, they tell you what they're gonna…read moredo they give you a reasonable appointment they do it and it doesn't cost any more than they said

After 10+ years of patronage and tens of thousands of dollars of investments with this Vet clinic,…read moreI wanted to share my recent experiences here! First, I would NOT recommend that anyone take their pets to this location or patronized any of their subsidiaries or specialists' referrals. I will say that the ladies in the front desk area are lovely, sweet people and over the years, I would often bring or purchase them with holiday gifts for their service, however the recent change in Management is horrendous! I've learned that Manny is the "new" Practice Manager and in my opinion is doing a horrible job! I've learned that several clients, including myself, have recently left this location due to lack of accurate information, gaslighting patient for clinical errors and the poor service/response rate from management. I recently called out errors on one of my pet's vaccinations chart and had to provide my own receipts to Manny and team for them to even acknowledge the inaccuracy. He insisted that he was correct until I presented the receipt showing otherwise. This is poor leadership; I never got an apologize for that! I recently had to endure a terrible conversation with Manny today where he was just determined to be RIGHT, rather than engage in active listening, again, terrible leadership qualities, zero accountabilit! If he is in charge over there, I would advise pet owners to steer clear! I have never written anything negative about this clinic until today! That means something. I decided to follow Dr. Sanchez at Animal Hospital of South Bay in Palos Verdes, CA. She is a compassionate leader who deeply cares about the patient and owner. I will only work with providers, referrals or clinics who put their patients FIRST! I had an awful experience at western Vet and the dental group that they referred me to recently. Good leaders take responsibility- you will not find that at this location anymore. BEWARE PET OWNERS!

Dr. Veit is my dog's primary vet and we love the level of care she provides. Our dog isn't the…read moreeasiest to work with, but the team here is always patient and knows exactly how to handle him. They're quick to help as soon as we arrive, and we've never had long waits in the lobby it's always in and out. Everyone is super friendly, professional, and helpful. We highly recommend this clinic for all your pet's needs! :)

We can't say enough good things about Dr. Giles Willoughby. Our dog was facing a possible surgery,…read moreand we were incredibly stressed. From the very beginning, he was calm, patient, and reassuring. After a thorough evaluation, he recommended trying weight loss first before moving forward with surgery, which we really appreciated. He took the time to explain everything clearly and guided us through the next steps, giving us a plan that felt thoughtful and not rushed. It made a huge difference during such a nerve-wracking time. We're so grateful to have such a caring and knowledgeable vet. Highly recommend!

I feel conflicted leaving this review as we have been clients with All Pets since 2011 and we have…read morehad a good relationship and general good quality of care. Unfortunately as of this week I am leaving this practice with my dogs. Long story short, I scheduled a follow up ultrasound for one of my dogs and when I paid that deposit and made the appointment I specifically asked that it be noted in her chart that to the extent possible not to shave her. The dog is a champion show dog and already registered for a specialty in europe in a few weeks, with flights already booked and now the thousands already spent is completely wasted. I have had dozens of ultrasounds done in the last 15 years, both echocardiograms to abdominal ultrasounds and this dog in particular just had an ultrasound in late december. This was a follow up ultrasound and the practice shaved her entire underside and half way up her flank. Her coat will not recover from this for months, possibly for the year. I spoke with the practice manager and was basically told the doctor found it necessary, which is fine. The vet very well may have thought it necessary, but since it directly contradicts the owner's request on her chart, I should have been contacted before that happened so that I could decide to cancel her ultrasound and take her to another practice or some other solution. In fact when I dropped her off in the morning for intake, I was specifically asked to leave my phone number in case I had to be contacted regarding the procedure. The hospital had my number, and decided to just proceed how they wanted to. Completely unacceptable.

Laguna Vista was absolutely wonderful. I came in extremely stressed with two one-year-old cats, and…read morefrom the moment I walked in, they treated me with so much kindness and respect. They completely understood how nervous I was and never once made me feel judged, silly, or "crazy" for worrying about my babies. Their patience and compassion meant everything to me. They took excellent care of my cats and handled the situation so calmly, which immediately put me at ease. I truly appreciate how understanding they were during such a stressful visit. I will definitely be back and highly recommend Laguna Vista to anyone--especially pet parents who are anxious or overwhelmed. Thank you for your patience and care!

Very bad experience. Never got past the young, nose-ringed, gay receptionist. I've met this gender…read morebefore who seem focused on arguing and antagonism and it seems to be a stereotype. So tired of vet clinics who are more interested in running up a huge bill than actually treating your pet. Never got o meet the actual doctor. Won't go back.

I have been going to Peninsula Pet center for about two years now, i have taken my 3 fur babies…read moretheir Jack & Ziggy micro bullys and now my mixican puppy baby Kyle. The staff is amazing doctors and vet techs. I have gone through kennel cough with my two oldest, along with surgery needs for my bullys palette and breathing issues. Hunter was our first vet tech, naturally good with our very anxious Jack. Also helped talk us through our questions as preparing for surgery is nerve wrecking. this is not the closest vet center but i do the drive because my babies are safe and happy there.

It's hard to say much about the back technicians because I can't see what they do. I can tell some…read moreof them are caring and hard working, but my dog is very stressed when she has to go back there. Even when drugged and exercised to her limits (which are many). It's sometimes a bit concerning when they take her back and don't take her treats, or when I know they didn't use them, so she'll probably always be afraid of the vet. But Dr. Ogino and Dr. Tong, at the least, have been great with her. She doesn't need a muzzle with them, and they've never suggested it, even though they aren't the first vets she saw. I can't remember the names of everyone at the front, but Rachael is a treasure when it comes to Trupanion insurance. Marissa has fought for us many times when they've tried to deny us coverage. Ani is super patient and gives us clear communication via text. I know there's another young girl who is always super friendly, and another women I've seen in both the front and the back that always greets my pup and has often calmed other clients as my pup practices her manners at the vet, because I really try hard to show her she doesn't need to be scared of the vet, but I understand not everyone is as great as the people I mentioned above.

My friend and I recently both got new Belgian Malinois puppies, 7 weeks old. My friend lives…read morenearby but I live all the way in Los Feliz/Hollywood so AHSBRH would have been a very far vet to get my new pup into. My friend told me about AHSBRH's puppy wellness package which includes all the necessary shots and vaccines for a puppy's first year for $500. I compared prices and found out that if a person buys the puppy package, you'd be saving a ton of money for the necessary shots versus paying for shots individually elsewhere. Sold! We brought our pups in and they received their first examinations and shots. Easy peasy! The location is pretty modern, looks like a new, modern, medical clinic or dentistry office. We walked in and were greeted by happy and nice front staff members. After checking in, they walked all of us into room 1 and we waited for the vet and her assistant. Everything took about 45 minutes, examination of both puppies and their first shots, nail clipping and deworming. Definitely can't wait to come back in 3-4 weeks for their next shots and check-ups. Worth the drive in my rooms all the way from LA. As of this week, Buster's 9.2 pounds while Gunnar is 10.2! Updates to follow!

This used to be a good place, and they cared for our dog for several years. This morning I went in…read morefor a simple procedure that in the past cost $60, and was presented with an estimate of $280. I don't know what has happened but I am sorry to say I won't be returning. (PS that same day the procedure was done by another vet for $40)

Dr. Moeller and the staff at Pacific Coast Animal Hospital are amazing. She was an angel when it…read morecame to our senior dog Jax, and provided the best care for him in his golden years. Our boy had some spinal issues amongst other things as he got older, and Dr. Moeller was always honest when it came to his prognosis and also never pushed unnecessary treatment or medications. I was desperate at one point and asked about an arthritis treatment, and she explained why our pup wouldn't be a good candidate for it which I appreciated because it was a very costly medicine, and in the end she was right. When she did advocate for treatment, I followed her lead and I am glad I did because it helped our guy live his final days somewhat comfortable before we had to say the hardest goodbye. The prices are also extremely fair coming from another clinic in Hermosa beach that was very high compared to this practice. We now have a 6 month old puppy named Penny and we just recently saw Dr. Moeller for her first wellness visit. She was once again wonderful and Penny was so happy to meet her and the staff. We look forward to many healthy years at Pacific Coast Animal Hospital and we plan on bringing our kitty in here for care soon too. Also- the front desk staff, and the vet techs are wonderful, patient and caring. I appreciated how kind and helpful they were with Jax and now our Penny girl. You will not be disappointed with any of the Drs here- they are all wonderful and will provide your pet with the best possible care.

I was beyond disappointed with my experience at this clinic…read more From the very beginning, the customer service over the phone was poor. I had to call to reschedule my appointment, and the experience was frustrating. I requested a Friday appointment, but they scheduled me for Thursday instead. Then, after rescheduling, they never canceled my original appointment. The staff came across as impatient and, at times, rude. Unfortunately, the experience only got worse once I arrived. The appointment felt more like a financial transaction than a vet visit. Before the vet came into the room, I told the staff that my dog doesn't like his back legs or ears being touched. I shared this so they could approach him appropriately and make the visit as comfortable as possible for him. The vet did not perform a physical examination or even attempt to examine him. Instead, the visit consisted of telling me which vaccines he was due for. She then left the room, and I was left wondering what exactly I had paid the $70 exam fee for, considering the entire visit consisted of her saying, "Well, he's due for all his vaccines." I also asked for a refill of Bravecto. The receptionist who came into the room to discuss pricing told me that if I did not complete the $60-80 heartworm test, they would not provide the refill. Since Bravecto itself is a flea and tick medication and does not require heartworm testing, this felt like another unexpected expense added to the visit rather than a clearly communicated medical recommendation. To make matters worse, the vet prescribed anxiety medication for my dog and told me I had to either purchase it immediately or, if I wanted to think about it and come back later, I would have to pay another $70 exam fee just to have the prescription written again. That policy felt incredibly frustrating and came across as prioritizing revenue over patient care. Overall, the entire experience felt like it was about money at every turn rather than providing thoughtful, compassionate care for my dog. I left feeling unheard, disappointed, and with very little confidence that my dog's best interests were the priority. I will not be returning to this clinic, and I would encourage others to look for a vet practice that places more emphasis on quality care, communication, and building trust with pet owners rather than maximizing charges.

I am saddened to hear this amazing clinic has closed and truly hope for only the best for Dr. Son…read more-- she deserves so much gratitude for what she did to help so many cats and their people. I just wanted to leave this in hopes that Dr. Son and the staff might see it and know they made a real difference. Dr. Son is an incredible human being, and I am deeply thankful for the end-of-life comfort she provided my senior cats. Before I found her, when my soul cat was rapidly losing weight, we had gone to another clinic where they produced paperwork explaining the thousands of dollars I would need to spend just to reach a diagnosis. It all felt so cold. Then I went to Dr. Son. She quickly ran a few tests herself -- on the spot, in front of me, no removing the cat to another room where they come back stressed -- and told me she believed the diagnosis was cholangitis. A definitive diagnosis would require an expensive and, more importantly, painful biopsy that was unnecessary at my cat's age (15 at the time). Instead, we could start treating what was presumably cholangitis and focus on maintaining her comfort and happiness in the years she had left. With Dr. Son's help, the treatment kept her comfortable, lowered her kidney levels, and we had almost three more years together. So many overwhelming problems arose during that time with my two senior cats -- but Dr. Son would send me home with IV fluids, emergency medications, vitamins, over-the-counter suggestions, and diet recommendations. All of it was very affordable; I believe we were paying near cost for many things. I was able to care for my cats at home, empowered by Dr. Son's knowledge and kindness. I've seen negative reviews here about availability and curtness, and it saddens me. This clinic was truly in service of the animals. They were squeezing in as many appointments as possible, and Dr. Son was answering patient questions on weekends and evenings as well. Galloway had not been bought out by venture capital like so many other clinics that prioritize profit -- they were dedicated to providing cats with truly affordable, compassionate care. Thank you, Dr. Son and the staff at Galloway, for the dignified end-of-life care you gave my best friends. I can't tell you what it has meant to me and my family.

Praying for you Dr. Son. Thank you for caring for my feline friends. Your kindness, hard work and…read moredetermination to keep cats healthy and happy is not lost on us. I hope for the day we can call on you again, but first take care of you. God speed, dear lady, Dr. Son.

We took our 2-1/2 year old Belgian Malinois to be spayed and have her nails trimmed . The initial…read moreappointment process was easy on line, scheduling was via email and the check in process the morning of the surgery was very easy. The staff was friendly and the care the gave my little pup was great. She needed some additional service to biopsy a mass that was on one of her ovaries. They called to get approval and explained what needed to be done. They took such great care of our little Canela. Pick up was fast she was sent home with her meds, they gave praises to our little one. They followed up a couple of days after to see how she was doing and called me later the following week with the biopsy results. All was good! The cost was very reasonable and I will be taking her back for her vaccines.

This place, the doctors, assistants, receptionists are so compassionate. They did thier best to…read moremake my baby comfortable in his last few weeks and while I struggled to make the final decision, they were so patient and supportive. I want you all to see my baby before he got sick and the BEAUTIFUL way he come home to me after he crossed the rainbow bridge... they treated my baby with so much dignity and respect. I feel like they honor our pets beautifully because they know how special they are to us. They even provide you with grief support resources. I will continue to support CAMP because I know they will support me and my babies. I was amazed at the quality of care we received, the urn and the keepsakes for the price that we paid... you'll always have to pay something but they are super affordable without skimping on quality or care. Thank you CAMP!