I can't speak to the clinical staff at Midtown OBGYN, however, I had a very negative experience…read morewith the front desk staff. I scheduled my appointment three weeks in advance and confirmed verbally with the practice that they accepted my insurance. I did my due diligence and called my insurance company to confirm as well - they affirmed that Midtown was in-network. I took time off work to attend my appointment and showed up at 9:45 for my 10:00am appointment. The woman at the front desk was a) rude straight off the bat and b) informed me that she was unable to verify my insurance, so I immediately provided a copy of my card and went to sit down. I sat in the waiting room until 10:40 (40 minutes past my appointment time) before being called up and told that the practice cannot accept my insurance due to "office policy", but that I can self-pay $200 if I'd like to keep my appointment. I briefly stepped outside to call my insurance company who confirmed (yet again) that Midtown is in network. A second, slightly more pleasant receptionist informed me that the reason the office will not accept my plan is because it is a "limited plan" (10 covered visits per year), which in my interpretation translates to a money hungry practice (they do not want to accept patients who will not be coming in frequently, and thus bringing more money into the practice by only accepting frequent fliers). The front desk staff treated me like it was an inconvenience for THEM, not me, to deal with this issue and did not seem even slightly apologetic for the inconvenience. I wasted hours of my work day due to Midtown OBGYN's failure to correctly verify my insurance coverage when explicitly asked to THREE weeks ahead of my appointment. Extremely disappointing experience to have as a healthcare worker myself, will never return.

Stay as far away from this business as you can! I'm a former patient and decided to leave after…read morethey refused my legal right to decline services. Overweight pregnant woman? You'll face discrimination and excessive services that they refuse to allow you to decline. Before I even met Dr Fortson, I was scheduled for an ultrasound every single month of my pregnancy without my consent. I was scheduled for a pap-smear at 16 weeks of pregnancy without my consent. I have no other risk factors that would consider my pregnancy to be high risk. Someone sitting behind a desk saw my bmi, and scheduled these extremely expensive and excessive procedures without a physician from their office ever having met me. When I called to decline the excessive services and procedures, I was transferred to a nurse and was told it was their "treatment plan" and I could go elsewhere if I didn't comply to their demands. I repeatedly asked "so I do not have the right to decline services?" And the nurse would not answer my question. I told them I would not be back and hung up the phone. I immediately called another provider and scheduled a new patient appointment. I went to see him, and he was very surprised at all of the excessive ultrasounds. He thought it was "very strange" that they scheduled them without any other risk factors, and they wouldn't allow me to decline a pap-smear during pregnancy. Thank God, I found a provider to help bring my child into this world that will allow me to have a say in my medical care. It is our right as American citizens to have a say in our healthcare, and is 100% our right to decline services. This isn't even my only complaint about this place of business. At my 3rd appointment, I was taken into an office and given 3 options to pay off my $5000 bill over the next 4-5 months. We have a high deductible and coinsurance, so I knew we would be paying a lot out of pocket, however this business has no compassion for their patients. We were shocked when we saw that we would owe them over $1000 a month, and our total bill had to be paid in full before 28 weeks of pregnancy. That is A LOT of money for the majority of working Americans, and can be detrimental to a family living on a budget. I spoke to multiple people in the business office looking for solutions to this mess, and finally ended up speaking with a woman named Kelly. She could not have been more cold hearted towards me. I was in tears after getting off of the phone with her, and we had to make the decision to put our family into debt and put our monthly payments on credit cards. Today, over a week later, I received a letter in the mail. I knew exactly what it was before even opening it. Midtown OBGYN (Kelly) decided to further hurt my family and send us a letter firing me as a patient. As if I had not been the one to end the relationship. They labeled me as "non-compliant" and difficult to communicate with. To me, this is them covering their behinds. They are fully aware that I ended the patient-provider relationship because of the reasons I've listed above. Bottom line: if you are overweight, seek prenatal care elsewhere. If your family is on a budget, seek care elsewhere. If you believe you should have a say in how you are treated by the healthcare system, seek care elsewhere. If you think you deserve to be treated with compassion, respect, and dignity, please seek care elsewhere. I am fully expecting a response to my review, so I'll be waiting. You'll find my response to their carefully planned/plotted response here.

Best doctor i ever had! Always available. Always understanding and patient. He was my GYN for 25…read moreyears - even after i moved to Atlanta. Love this man! Barbara Barnes King

Very Nice Doctor and Staff! These appt.'s are never fun but he made it as comfortable as possible…read moreand took time to answer all my questions and even personally called to let me know all my test results. Highly Recommended!!!

I've been coming to Dr. Tidwell for about 3 years know when it's hard to get in with my regular…read moreon/gyn. I see Ms. Judy and she is just the sweetest. Love the new location, never a long wait time in the waiting room. Tvs and plenty of up to date magazines to brows through while waiting though. Staff is friendly and knowledgeable.

I had heard complaints about Dr Tidwell so I only saw her partner, Dr Johnson. I went in to have a…read moreprocedure called Adiana done by Dr Johnson one day, and was told that she was no longer there and that Dr Tidwell was doing the procedure instead. (I had gotten no phone call to tell me that my doctor was no longer at the practice.) At this point I was already changed into my gown and prepping for anaesthesia. I went ahead with it and when I woke up, Dr Tidwell told me she was "unable" to do it and inserted an IUD instead. This was about a year ago, and now I can feel it coming out. I scheduled a visit to see Dr Thorne, since many women recommend him. As of yesterday, the day of my appointment, they still had not received my records. By the way, Dr Tidwell's office is known for not forwarding their patient's records, which I akin to holding them hostage in retaliation for leaving. I waited for TWO HOURS yesterday only to be told I had to wait an additional two to five business days, AND pay $25 to have them sent to Dr Thorne's office. I have also recently learned that I didn't even need general anaesthesia to have the Adiana done. I would NOT recommend ever going there.

Exceptional clinic you can trust The doctors, PA's, nurses…read moreand staff are all very caring and professional

I am new on the area and needed a new Doctor for my family. Waited 4 months for an appointment for…read morean anual physical exam, was seeing here by Tonya Bradley and was the worst exam I ever had in my 40+ years of care. I didn't have to change on a gown this "Doctor" didn't do a breast exam, pap-smear, no check for my reflex on the knees, or listen to my belly movements. They told me I will get a call for my mammogram (no call at all) after my frustration of waiting 2 weeks for a phone call or response (try them 3 times on the phone) from anyone; I drove to the clinic just to find out that I have to wait till Dec 30/19 for my Mammogram. I have not gotten any results (no call at all) after a month for lab test. How can a Clinic get your money like that, with such a horrible service?

We came to this practice after several friends recommended it and couldn't be happier. Jan, the…read morenurse, is pleasant, helpful and always in a good mood. VERY responsive if you need a refill, they called one in for me to Fort Hood, TX when the airline lost my luggage for over two days. They then called to be sure I'd been able to get the medicine without further problems. Very pleased with Dr. Boroughs - thorough, attentive, doesn't rush you but doesn't keep you there needlessly, either. We are so glad we found this practice! I feel like I'm more than a number with them.

Dr. Burroughs has been my primary care physician for the past 5 years. She is an excellent doctor…read morefor my annual bloodwork and wellness visit, as well as the occasional trips to see her for illnesses. Jan, the office nurse, is one of the friendliest people I've ever met, and she will quickly take care of whatever you need, including referrals and sending prescriptions to the pharmacy. The whole staff is very friendly, including reception and the phlebotomist.

I had a wonderful experience at Horizons and would highly recommend this office. I felt genuinely…read moreheard and well cared for, and the entire team made the visit a positive one.

I have had Dr. Phillip Robinson as my primary care Dr. over 24 years. I would not change a thing as…read moreDr. Robinson cares about your time and he is very efficient with addressing your concerns and testing for the causes of problems you are having. I have always had good experiences with those in the office. I am so happy I picked Dr. Robinson all those years ago.

One of the best medically facilities I have been to in Columbus…read more Staff and nurses were friendly amd helpful. Dr. Lewis was phenomenal. He was compassionate, patient, and kind. Highly reccomend!

Very nice office. Clean and updated. However, it is so large and busy, you feel like the staff is…read morejust going through the motions. The front office lady doesn't smile. Although she is polite, she isn't friendly or welcoming. She also smells very strongly of cigarettes, which I find unprofessional for a medical office. The wait time is a standard 30 min+, like any doctor's office. The provider I saw was nice, but she did not seem thorough. There was no patient education involved in my visit. As I said before, everyone seems nice, but no one is friendly or comforting. This office lacks those important qualities. Mediocre care.

Dr. Malone is a well known doctor in the area and highly respected. His son and daughter are now in…read morepractice with him in his office, he also opened another office in Alabama. Dr. Malone delivered me and he's my doctor now. The wait time is not the best, so it's a down side to actually waiting to get seen. The staff works like family, they will put a smile on your face.