I took 2 items with broken zippers in for alterations and asked to have the zippers replaced. The…read morecharge was $37. When I got the items home, I found that all they did was replace the slider and not the zipper. In addition, the sliders they used were not new, they were used and worn and the colors didn't match the clothing. I took the items back to have the error corrected. The man I spoke with argued with me about the sliders. Then he told me it was $34 to replace one zipper. He wanted to charge me that in addition to the $37 he already charged me for performing the wrong service and giving me used and worn parts that didn't match. He told me the charge was for labor. He refused to do anything to correct the error and make things right. If you need alterations, please save your money and the aggravation and do not go there. I cannot express what an awful experience this was.

Will not go here again! Two shirts (one brand new and the other worn once) when picked up from…read morebeing cleaned had over a 1" rip in the lower right sleeve/cuff area and five other shirts had missing buttons on the sleeve. When I pointed this out to the employee, he was only going to give me store credit of $30. Each shirt was worth more than that. After much haggling, he gave me store credit for the cost to replace the shirts and I had to insist on the dry cleaning cost too; however, I never want to go here again!

my washer broke and I had to ho to yhe laundromat. I had previously been to this location and it…read morewas quiet and clean. not the case this time. Detergent shoots had mold on them andthe floor was dirty .

WHY is this even listed as a coin-operated laundry? It's NOT. You must purchase a card for a…read moreminimum of $5, even if you want to wash just one load. In addition, the last time I was there, some clientelle were hogging the folding tables, using them as eating tables to eat their greasy, fast-food!

Dropped off an item that was ripped to be repaired. Lady told me come back in 6 days, $20, pay in…read morecash only. Went in 3 days after my item was to be picked up. The woman told me to come back in 6 more days it was not complete. I said "Oh you need more time, ok cool, no problem." And turned to leave. She then asked if she could have $2 or $3 towards the payment total. APPALLED, I confirmed the rules were pay in cash only - although a square card reader sits on the counter...? I asked if she wanted a deposit, why was it not asked for at the time of drop off, not now when I come to pick up and my alteration that is not even complete. ($20 is already steep for a 2" stitch.) She stated ok, YET followed me out the store, to my car yelling "YOU ARE A BAD PERSON, I NEVER DELT WITH PERSON LIKE YOU, YOUR ARE BAD PERSON. I BEEN HERE 20 YEARS YOU ARE BAD PERSON" because SHE is asking ME for $2 or $3???? wooow Now I see the reviews after the fact of the poor customer service, and how she has told others they are bad Americans...... I can relate. I understand the poor quality of LUCKY CLEANERS! Here is the info for the BBB for anyone who may need it. Better Business Bureau is located at 1337 N Front St in Harrisburg, Pennsylvania 17102. Better Business Bureau can be contacted via phone at 717-364-3250

Great job with both my dry cleaning and alterations. They seem a little pricey but I don't mind…read morepaying more if it's a job well done

been going to them for years great service and good cleaning services but unfortunately closing…read more2/22/2024 for goid

I wish I could give 0 stars. The customer service at this store is beyond disappointing. The…read moreseamstress refused to listen to my concerns and said verbatim "maybe you should find another store" when I asked "is there anyway you can get it to me before 12 days, I'm traveling for a trip". In the middle of the conversation, she walked away to the back of the store and ignored me. I would never recommend anyone to this cleaners. The lady at the front was also ignoring the entire scene and refuses to speak. Poor customer service, I feel terrible for the owners.

I messaged them regarding some dry cleaning that i needed done for some curtains in my home. I was…read morevery pleased with the response time and the straightforward this is the information we need from you before we can give you a quote. So yes I gave them 4 stars for their prompt response and the no nonsense quality. I am one of those that work on the... This is what I need from you what do you need from me to get things done No I did not get the opportunity to use their services but it was not due to anything they had or had not done. My health took a turn in the wrong direction. I still need the service and hopefully when I am able they will be available to assist me.

Checked in on 12/22 and 12/26…read more Good prices, polite service, offer discounts for frequent cleanings. Most important they accommodate you when you need clothes back soon.

I'm in town for a wedding, and didn't get everything cleaned and pressed in time before I left…read morehome. This place was close to my hotel and the reviews were good, so I stopped in. The lady that helped me, I assume it was the owner, was very friendly and helpful. I explained the situation, and she said she could put it on a 24 hour rush. I came back the next day. At the time she told me, and the gentleman that helped me, I assume it was her husband, was also very friendly and helpful. I got my clothes back, and they are perfect. I'm all ready to go. For a shirt, a pair of slacks, and a tie on a 24 hour rush, the price was amazingly reasonable. Thank you so much for your help!!!

Very kind, accommodating, and on time. Joy always remembers us, but she even remembered someone new…read morethat had only there once! Alterations are great and she has suggested different types of alterations that work better depending on the fabric or style of clothing. So helpful!!