Dropped off an item that was ripped to be repaired. Lady told me come back in 6 days, $20, pay in cash only. Went in 3 days after my item was to be picked up. The woman told me to come back in 6 more days it was not complete. I said "Oh you need more time, ok cool, no problem." And turned to leave. She then asked if she could have $2 or $3 towards the payment total. APPALLED, I confirmed the rules were pay in cash only - although a square card reader sits on the counter...? I asked if she wanted a deposit, why was it not asked for at the time of drop off, not now when I come to pick up and my alteration that is not even complete. ($20 is already steep for a 2" stitch.) She stated ok, YET followed me out the store, to my car yelling "YOU ARE A BAD PERSON, I NEVER DELT WITH PERSON LIKE YOU, YOUR ARE BAD PERSON. I BEEN HERE 20 YEARS YOU ARE BAD PERSON" because SHE is asking ME for $2 or $3???? wooow Now I see the reviews after the fact of the poor customer service, and how she has told others they are bad Americans...... I can relate. I understand the poor quality of LUCKY CLEANERS! Here is the info for the BBB for anyone who may need it. Better Business Bureau is located at 1337 N Front St in Harrisburg, Pennsylvania 17102. Better Business Bureau can be contacted via phone at 717-364-3250 read more

Great job with both my dry cleaning and alterations. They seem a little pricey but I don't mind paying more if it's a job well done

Regular issues with broken button lead to an argument with the owners daughter where they refused to accept it was their fault instead it was apparently the shirts or the buttons being weak. It has been a regular occurrence with broken buttons and excuses which always pour to somehow the buttons being too weak. On almost every shirt I have brought in. Extremely Rude interaction to a simple discussion. I picked up 6 shirts and 4 had broken buttons. It was ridiculous argument which should have ended with "yes it's our fault and we will fix it or it won't happen again because we will be careful". Needless to say I won't be coming here. read more

DO NOT USE THIS DRY CLEANERS. First of all, owners are extremely rude and no customer service skills whatsoever! They do terrible workmanship and are complete scammers!! When a customer has to get the police involved, this is definitely a problem I certainly wanted to avoid!! The daughter screamed terrible comments about me being an "American" and "Americans" are awful people!! They will never have the opportunity to dry clean any of my clothes. BEWARE OF THESE SCAMMERS!! read more

I'm in different.... I'm assuming it was the owner that helped me. She did come off a little rude, but after talking with her, it's just the way she communicates. She took are table cloths and steamed them for use in a quick time. They told us that it would take a couple days but it ended up being the next day which was a major plus! They did call me that day to tell me there where only 11 table cloths instead of 15. We got right on it got them in the mail next day and they took care of the rest in a hr and a half! Really impressed! If I would be in town again I would use them! read more

Lucky Cleaners - Large Table Cloths - Laundry Services Near Me - Harrisburg, Pennsylvania

Do not use this business. I was a customer for years until they stained several of my shirts and would not take responsibility. Tried several times to get the stains out prior to discussing with them. Extremely poor customer service. read more

With my 44 years on this planet I have never seen a company like this one. I am new to the area and I am trying to get pricing on my dry cleaning. All I want is a quote. This is the closest to my house, it would make the most sense for me to use this company. Yesterday I called 4 times, the first three times I called a gentleman answers, says "Hello" and as soon as I speak he hangs up on me. Finally the 4th time I called, I asked "why do you keep hanging up on me?? I just want to get a quote on my dry cleaning" He YELLS back at me "OWNER NOT HERE, OWNER NOT HERE! I WILL NOT GIVE YOU PRICING" and then again hangs up the phone on me. I called back one last time (because now im aggravated). I asked him "why are you being so rude? How was I suppose to know the owners aren't there?" He then SCREAMS through the phone, yelling so loud that with his accent I couldn't not understand 99% of what he was spewing. He treated me like I was a enemy of his when all I was doing was trying to get a quote. I called back today to try and speak to the "owner" and he hung up on me AGAIN! Rest assured that was the last call I was going to make. I hope this makes it to a owner of that establishment. I wear a suit to work everyday and they just lost a nice customer due to a ignoramus employee. If a owner does read this, I called from my work phone so I have every phone call recorded. There are usually 3 sides to every story. There side, my side and the truth. On my children, this is exactly how it went down, and I would advise to stay away from this business at all costs. I would not trust this company with my unwanted trash never mind my suits. read more

I have been taking items here for a few years and always have good results with the services. They are reasonably priced for cleaning and pressing items. I receive my items back in an acceptable amount of time and have never had any issues. read more

They are excellent! I actually had my wedding dress altered there since I'm rather petite. My bridesmaid had suggested them and had her bridesmaid dress as well as one of the other girls altered there. They did a wonderful and prompt job on all three dresses. We've also taken my pea coat in to be dry cleaned and have the arms hemmed as well as my husbands which had been heavily soiled by our car sick dog and they had them both done a couple days later looking brand new! read more

Great service. I love to take all of my dry cleanings and they do expert alterations. My #1 choice for dry cleaners.

Would not recommend taking anything there. I have used them twice and both times what I took in came back not clean. They are EXTREMELY rude as well. Told me it was my fault for getting something on my jacket. I thought that was the purpose of their business. read more