My family brought our RV here to get some repairs, and we were so impressed with the service!…read more Big thanks to Corey who did a very thorough walk-through of the vehicle to take notes and make suggestions. He didn't rush us and addressed all our questions patiently and thoughtfully. When we mentioned the battery was dead, he brought out a jump starter and saved us a lot of diagnosis money. What a gem. We were only a little disappointed because the person we called the night before gave us hopes that the RV will be looked at right away. However, it seems that the tech team is quite swamped, and our RV won't be seen for a while.

Lying Sales People should tell the truth. They gladly accepted the $3000 for the deposit on the…read morespot but when I told them a week later when I was supposed to come pick it up and pay the rest of the money that I've looked on yelp and they had 50 bad reviews and one or two good ones. The sales person belittled me and asked me "are you serious? are you really gonna let 50 bad reviews keep you from buying this wonderful RV?" I told him, you bet I am. Then they made me wait three hours in the waiting room until they could get around to writing me a check for $3000. I guess they were hoping that I would change my mind. They were seriously mistaken. Don't ever do business with these people. They're dishonest as dishonest can be. If you look up in the dictionary the word "CROOKS"you will see pictures of this company.

Exceptional Service and True Customer Care at NIRVC Atlanta!…read moreWe recently purchased a 2021 Verona LE 40LTS motorhome and wanted to add an extra layer of safety with Rettroband tire protectors on the front tires before heading out as snowbirds. On November 8, 2025, while traveling from South Carolina toward Bryan, Texas, I called NIRVC in Atlanta and spoke with Nick Schwehr. Even though it was a Saturday and we were on a tight 5-day travel schedule (needing to be in Texas by the 14th), Nick was incredibly accommodating. He arranged for us to arrive on Sunday, stay overnight at their facility with shore power, and have the Rettrobands installed first thing Monday morning. We also asked to have the generator serviced while we were there -- killing two birds with one stone! When we arrived, Nick wasn't onsite, but his team was fully briefed and took excellent care of everything. At 8:00 a.m. Monday, they brought our motorhome into the shop without any delay. The waiting area was comfortable and welcoming, with a TV, freshly made popcorn, bottled water, and coffee -- the little touches that make a big difference. By early afternoon, the Rettrobands were professionally installed, the generator was serviced, and we were safely back on the road heading to Texas with complete peace of mind. NIRVC went above and beyond to work around our travel plans without causing any delays. Their team is professional, efficient, and genuinely customer-focused. If you're looking for RV service you can truly trust -- especially when you're on the road -- I highly recommend National Indoor RV Centers in Atlanta. We couldn't have asked for a better experience! Thank you, Nick and the entire Atlanta team! Michael (2021 Verona LE 40LTS)

It took THREE HOURS to reset my generator circuit breaker partially because some service personnel…read moredidn't know that the chassis battery is charged by an alternator not a generator, and didn't realize that the generator ran off of propane not something else (the battery that is the reason for the generator?).

Great service , friendly and helpful staff. Very…read moreknowledgableand RV issues, don't try to clip you, send you to other places if better

This is a locally owned and operated business that serves its customers well. I've only purchased…read moreparts from this business but have gone out of my way (literally) because the employees here are so helpful. If they don't have it in stock they can usually get it the next day. The parts department has helped me out of a bind several times. Today I wanted the thermostat and over-temperature cutoff for an Atwood water heater. They had it in stock. The technician also took time to discuss my water heater issues and offered tips and troubleshooting techniques. I wish this place was around the corner from me but I'm willing to drive out of my way for good service. Thanks to all the Mark Tuggle staff!

Thomas is wonderful to work with. He commited to excellent customer service, quality work at a…read moregreat price. Thanks again Thomas for everything the past several years. Your dad Swoosh would be proud!!!

They do good repair and work on RVs. BUT they want you to bring your RV and just leave it over…read morethere in outside in a parking lot - sometimes that can be weeks. Storms, winds, hail, and pounding heat - we always kept ours at least under a cover. Labor rate like most shops going up.

If you are thinking of using this place, run. They tell you…read morewhat you want to hear and then start the adding machine. This is the most dishonest place I've ever been to. I took it in for a recall that I had already done the footwork on with Lippert and even presented them with this information. After two months they told me it was not covered. After I spoke with the GM, he then said they had messed up. Upon picking up my RV I noticed they had torn down my curtains with the rod included. Left electrical wires dangling from under the dash and tried to double side tape a piece on my windshield that didn't work, and is not right. After leaving I noticed a storage compartment cover moving. Upon inspection, They had left every compartment and hood latch open. After getting home I noticed my faucet was closed after I had already winterized. They had put water through my system to check a drain leak after it was winterized. I still have not looked at everything. Beware. I believe the negative comments and think the majority of the positives are made up.

The salesman we dealt with was polite and respectful. We found a camper we were interested in…read morebuying, within our price range. The issue comes in when you settle on a unit and go to the office to talk price. They REALLY REALLY want you to finance. And we did not want to finance. We wanted to pay outright. Our salesman shows us the paperwork and immediately the price jumps up by about 4K. When questioned about it, the salesman leaves to go get his "boss" aka the upsell explainer... THEY want to add on a sway bar kit at just over $1k...for OUR safety. THEY wanted to add on another $300+ for a propane tank, with propane, and add water into the tank. THEN we were going to have a "complimentary walkthrough" to show all the systems and how they work. "Complimentary" costs another $1K. They attempted to nickel and dime excessive amounts of money for extras that we didn't want nor needed. Once I whittled them down from the extras we agreed to meet 2 days later to complete the sale. Well, our salesman was conveniently off that day, oddly. We got another dude. The whole charade starts again. Wanting us to finance. Wanting us to be safe with the whole sway bar package... Didn't want any of it. We rechecked all the campers we were interested in and AGAIN settle on the one we want. AGAIN, we are presented the offer with all the extras we DON'T want. I tell the sales guy what I am not willing to pay, basically all the unnecessary extras the continually plug. The sales guy leaves to talk to his "boss" aka the upsell explainer. This time, the extra "complimentary" service CAN NOT BE WAIVED. "Great! I will just take my deposit back and mosey on elsewhere." They quickly agreed to the deposit refund. We go home and shop locally and find what we are looking for from a person in our town that was selling his. Camping World had the gall to call several days later asking if we were still interested in being ripped off via ridiculous upsells... Nope!

I will start this review with some good before explaining the bad. The service advisor, Leah, was…read morecommunicative throughout the process, and the team repaired flooring damage related to the recliners something we were not expecting and did appreciate. Unfortunately, we picked up our camper in worse condition than when we dropped it off. After a 15.5-hour drive to another state, we discovered the refrigerator had partially fallen out of its enclosure due to missing screws, which could have ruined the fridge and kitchen island if not more. Those screws were later found placed together in a kitchen drawer, despite staff initially insisting there was "no reason" they would have been removed. We also discovered that the locking mechanism on the egress window was missing, leaving a required safety feature inoperable. Most concerning was a toilet repair that was reported as fixed and tested and was misrepresented as fully replaced. Upon hookup at the campground, the bathroom immediately flooded from the toilet bowl including leaking at the foot pedal *the original issue it was brought in for*. We later realized a new issue, the foot pedal does not return to a sealed position without manual pushing up, something that would have been obvious during a basic inspection even without water hookup. Because we live full-time in this camper, we were forced to purchase and install a new toilet ourselves to restore basic habitability. When we contacted management during the flooding, the service manager repeatedly stated "I'm not going to argue" while simultaneously not allowing us to speak at all, and attempted to shift blame rather on us and the manufacturer rather than address the documented failures. A required post-service walkthrough, which management later referenced as standard procedure, was never performed or offered before we left with our camper. While some work was done well, the lack of final inspection, missing safety hardware, failed repairs, and dismissive management communication are deeply concerning. I strongly recommend thoroughly inspecting your unit before leaving and documenting everything. We have contradicting voicemails as well as pics and videos of failures of workmanship.

I rented an RV from Lightnin for a trip to Yellowstone and it was one of the best vacations I ever…read morehad. In terms of pricing it was a little costly to rent the RV but after checking prices elsewhere it was in no way out of line with what you are going to get anywhere else. Considering that all their units are very new I would say it was actually a bargain. When I picked up the unit they gave me a brief and very helpful tutorial (being a first time user) and then off I went with a fully prepped and cleaned RV. The trip was over 4000 miles and 11 days. During that time we had not one problem with the RV. It was more than up to the task even when climbing large hills, as is necessary in Yellowstone. ;) On our return the checkout was very quick and my deposit and refund for miles not used was returned to me very promptly. Overall the experience was so enjoyable I am now planning to purchase my own travel trailer in the future. If, however, I ever want to rent again in the future I would not hesitate to use Lightnin RV again. I highly recommend them.

Awesome service from the get go, leave no stone unturned as far as showing you how to use the RV…read moreand provide great service over phone if you need assistance. We will 100% be using lightnin next year on our June trip. Thanks again guys

I am 77 years old. I have dealt with RVs my whole life. I think 8 of them I have owned. (I am…read more"qualifying" myself to you...lol). These folks are simply amazing!!! Shonn treats you like family. I know that sounds corny. but it is true. He runs his business the way a business should be run. Wait until Leanne makes you feel at ease when it is paperwork time. I am telling you folks, THESE PEOPLE ARE REAL !.. If you are like me and live a ways away--it is worth the drive to see how an RV place should be run.

Brought my 2007 Tiffin motorhome to Cleveland RV, to be sold via consignment, in early April of…read more2024! (16) year old motorhomes are not always the easiest to sell, due to age, and lack of loan financing on 10 year and older campers, which limits the potential market for buyers! Shonn, the owner was very fair and straightforward in appraising our motorhome and walked us through the steps resulting in a possible sale! Needless to say, to my and my wife's amazement, we received a call from Cleveland RV's service manager, in mid-April this year, informing us that someone was showing serious interest in our motorhome, and asked me a few questions, regarding the service records I had provided Cleveland RV! Bottom line, we visited Cleveland RV, a few days ago, on April 30th while returning from my wife's rheumatology appointment in Gainesville, and Shonn presented us with a check in the agreed amount of the sale, less Cleveland RV's reasonable seller's compensation! We are extremely pleased with Cleveland RV!'n