We had our septic field replaced by these folks a few years ago. All went good with that…read more We've been trying for a week to get someone, anyone, at this company to call us back or book an appointment or act like they are in business at all with zero response. All we wanted was a maintenance call for what we thought was a full tank. Husband has called at least three or four times M-F during business hours and left messages, some labeled urgent and still --- nothing. If you want someone who will call you back or have a person answer the phone who can assist you with scheduling or relaying information either way, find another company. I'm not sure if it's the answering service that is the problem, or if it's the company itself that is the problem, but not being able to contact someone at all in a week's time is unacceptable. We called another company who said we have a different issue (not a full tank) which SHOULD be covered by our installers.....too bad we can't get them on the phone or in person. Find someone else to do business with.

We had a large wooden post fall and hit our outdoor spigot, which bent the pipe. We called and were…read moreable to get a technician on-site the next morning. Mike R. was our tech. Very friendly, knowledgeable, and not pushy whatsoever. He told us the fix was optional as everything was still functional, but we decided to go through with it anyways. He was quick and efficient and did a fantastic job! We also have used Russ in the past to help with leaking on our outdoor spigots a couple years ago, and he was fantastic as well! Better than better I love you better than better mommy and look at it PJs on then

I had a drainfield installed, the service was Professional, and the quality of work completed was…read moreexcellent. I would definitely recommend this company.

Great company ! Ask for Jerome Jordan , he took care of our needs . I would highly recommend for…read moreany septic needs .

Came out on short notice for an emergency situation with our septic. Professional and knowledgable!…read moreHighly recommend them and appreciate how they took care of our situation! And, we called them because the other two places we called couldn't or didn't want to come out so referred us to Chris's. You know you do good work when other business' refer you.

I called Shannon yesterday and she got the guys out today. Len and Logan were very professional and…read moregot the septic tank problem squared away. Very pleased with the service. I think you will satisfied too.

Had issues with installation however they sent a rep out to make everything tight and fix all…read moreissues. Great customer service.

Due to rainfall, we had a power outage but our generator didn't come on. We called Generac and…read morewithin 15 minutes, Victoria at the main office dispatched Jimmy to our home. Within another few minutes, Jimmy had our generator up and running. We appreciate both Victoria and Jimmy for their punctuality, professionalism and punctuality. I would not hesitate to recommend Generac to any one.

After a couple days of no hot water, I called Grable Plumbing & AC HVAC. The next day Chris Diamond…read morecame to install the new replacement and was fast, professional & friendly (mostly ).

Fast, courteous, polite and knowledgeable; 100% recommended. Called two days prior and response was…read moreimmediate with an appointment; which was kept on time and expeditious. Will utilize and recommend this busines.

Logan came out and pumped our septic, he was friendly and communicated well. I would recommend…read morethis company .

Guy comes out, looks at septic tank that was just drained 3months ago. takes a picture of the…read moreentire bathroom and says, he'll have to unclog for the roof. He walks off, makes a clol. I review my cameras and hear him say, "Yeah, it's a nice house" Lee comes back and says it'll be $300.00. Absolutely, blown away. So if we lived in a not so nice house, we would've gotten a better quote. STAY AWAY!!!!

We had our septic tank pumped. Price was fair, invoice was exactly as quoted. I have a special…read moreneeds child and the guy wasn't even phased by the stuff they found in the tank! The service person showed my husband where our drain field is, sadly quashing my husband's dreams of a separate garage. I will definitely call them first for future needs.

Steer clear!…read more Purchased a home with a septic system this company installed (5 years ago). I wanted to get the tank pumped and figured I would pay for an inspection to make sure everything is OK. So naturally I reach out to the people who installed it. The crew shows up an hour late. The first thing they say is "how bad the system is set up", "why was it done this way", and "I would have never done it this way". (Reassuring considering this is the same company that did install this system.) Instead of opening the exposed and accessible septic cover, they proceed to literally dig up, as in covered in dirt and grass, the abandoned tank and start pumping it. After scratching their heads for some time they figure out that they are pumping the abandoned tank and start taking a look at the active system. Poke around at it for a few minutes and proceed to tell me "I don't really know what's going on here. We pumped the abandoned tank half way and stopped because it can pop out of the ground if we pump all the way out. I'm going to go back to the office and try to get more information and then have someone call you with info. I also am going to try and not fully charge you for the pumping as we didn't pump your active tank." I pay them by check for the full amount assuming this will still be completed. Service was the 5th, I had not heard anything by the 18th so I called and was told "the person that needed to go over the report was on a job and would take a look at it first thing". Next day another call that the person that need to look at it got busy and will look at it by end of week. Weekend comes and goes and still having heard nothing, on the 24th I emailed that I had no confidence in this company and would like a refund. Magically I am emailed a report that says everything is all good. I receive a call where I am told "The owner was actually on vacation since the new year and only just returned to look at the report". So at no point was anyone actually going to be reviewing this report as I was told. I'm also told "Everything was completed correctly during the inspection and everything is fine". They want to send the tech out again to "check the levels again". I let them know I did not wish the person to return due to the conflicting info and "The report is useless to me since I don't trust the information on it. At this point I would prefer a refund because I cannot trust the company." They have stopped responding.

C&W is the best in the business. We've been in business for over 20 years and will not use anyone…read moreelse for our service. Honest, reliable and fair! Very difficult to find that these days. Highly recommend them!