I have used Quality Septic for over 25 years for numerous Septic installations, repairs and pumping on various properties. Never have I been disappointed. Every call, every visit I was met with the upmost professionalism, honesty and friendliness. Quality is not just a name it's the culture that is clearly evident through all areas of the company. read more

Overpriced | $400-500 Not impressed at all! Out of absolute desperate need, I contacted Quality Septic, as the company I normally use for regular septic service had all their trucks on an emergency commercial job and I couldn't wait. When the gentleman from Quality Septic arrived, Jody, he talked like an expert, explaining everything, almost to the point of sounding like he was selling himself as the one with all the answers. I explained to him my problem, that we smelled a sewer smell in the house and had some backup from a toilet inside as well. I also told him we had our septic pumped out last year so it wouldn't make sense for it to be full or backed up. Anyhow, he dug up the 1st lid on the septic tank and saw that there was no movement, so he then had me get an extension cord & plug the well pump into an outlet on the house directly. After that, the pump came on, but slowly. He then said I needed to get an electrician to come out and replace the power source (outlet) with a new gfci. He said my outlet there at the septic had gone bad. After that he had his helper drain the septic tank main tank and then closed it back up. I paid him the $465 service charge (which I was told on the phone would be $395) and he left. I called an electrician right after and they came out and replaced the GFCI outlet, fixing that problem. But just two days later, the alarm light lit up again, so I called another septic company who came out and determined that Quality Septic and their service technician, Jody, never opened or drained the dosing tank which is a standard part of the septic service call, according to them. I had to pay another total service call to the new septic company to come out and complete the job that I paid Quality Septic $465 to do just a couple days earlier. I contacted Quality Septic before calling the other company and explained what had not be done during their service appointment at my house. The gentleman I spoke to took in the office(Alex) took all my information and was going to pass it on to his general manager, Josh at Quality Septic. I obviously had to go ahead and get the other company to come out and complete the job that wasn't done completely the first time by Quality Septic. As of the time of this review, I still have not heard back from Quality Septic or their management. Based on my experience, I would not recommend using Quality Septic at all! read more

They failed to warranty their work. Quality Septic put a new drain field in for us. Fifteen months later the field has failed. They are refusing to take responsibility for their work. No, I would not hire this company. Even if their initial work is sufficient, you can't trust that they'll be back if there is a problem. read more

I recently had my outdated septic system and field replaced by this company. Josh did our quote and Gary was the sweet man i had the most contact with in person. It was a rainy two weeks during install. We had a few bumps in our road along the way but they always answered my calls, questions, concerns and followed thru. Kevin the owner was also involved in the process as well and we had a smooth replacement. I suggest that anyone who is having this done be patient. Weather can slow down process if rainy season but this company came out at 9 pm to pump the tank no questions asked just to keep our household going! Two added things one needs is an electrician and sod that is not included but wasn't a huge deal. Cost was competitive and i would recommend this company to others! read more

Quality Septic - Septic Services Near Me - Plant City, Florida

Our septic Orenco panel that is only 2 years old the GFCI kept tripping. We called Quality Septic for help. Josh came out the same day and looked at our panel. He told us the new panel was bad. He did not test any wiring that went in and out the panel to the floats. After speaking to him, he said since it's been 2 1/2 years we need our 1650 gallon tank pumped. I was charged almost $650 for that. They then wanted to charge $2000 for an off market panel. It was not an Orenco panel. I refused the work and told them to leave. When they installed back my panel it magically turned on and said low level. We spoke to Kevin and he explained someone builds the panel, but it's not an Orenco after I was upset. He then told me he would pump my tank if it was needed and come take a look at my septic tank. Needless to say, that never happened. So, we decided to take matters in our own hands. My husband tested the wires with a volt meter. We figured it was a bad low level float that kept tripping the GFCI. We changed it and it magically worked. We only spent $80 on a new float versus $2000 I was wrongfully quoted. We were guided by another septic tank company (Liberty Plumbing and Septic) at no charge and Orenco customer service. I would never recommended them due to their untrustworthy customer service. read more

Michael and JJ did a fantastic job today draining my sceptic tank, I trully appreciate their work and insight regarding future maintenance needs. This company is well represented with workers like them. read more

We've had nothing but positive results and experiences with this outstanding company. They are committed to delivering a great result, and it shows. Impressive commitment to integrity is demonstrated by every employee. I really didn't think companies of this caliber still existed! read more

I cannot recommend this company. Had my drainfield replaced and it took over a month to get it done. Told it would be two weeks out from permit approval. I called and found it had been approved so after few weeks called to see when it would be scheduled and Josh never called back. Right before Thanksgiving got a call asking for a favor to take a picture of marked no dig flags. They finally came no communication I had to call them always. Inspection was done a little trouble with that again I had to communicate with the health dept to see what was happening. Another week of calls. Were supposed to come Friday or Saturday to cover field no show more calls unanswered. Just show up Monday. Asked for payment I said how about you finish the work first? Workers covered with soil there but A final truck delivery was late with a truck load of sand soil was used to cover the field. No customer service no consideration I had to take a week off of work. The workers themselves are pleasant and hard working but this company has major communication and scheduling problems. Just hoping will not have to deal with them again. I live in Valrico. read more

Had to have a septic tank pumped out and Marcus and Siggy came out. They were extremely professional and very knowledgeable. They explained everything to us and I leaned a lot. If you need great service and a company to show up and treat you right, give them a call. Thank you! read more

A professional company. Reliable, friendly and punctual. In the office, Angelo helped me trouble shoot the problem so that I could stop the alarm from ringing. In the field, Jose and Alex came out and fixed the problem promptly and professional. Can't say enough about this company. read more

Used Quality Septic when another Septic company couldn't even open the septic tank lid. These guys (Chris and Steve) worked tirelessly to remove the lid and got the job done. I'll call them the next time I need them and suggest you do the same. read more

Quality Septic installed a new drain field 3 yrs ago. They were great to work with and pricing was very competitive. They also were able to install the field without leaving a big "lump" in the yard. They used the extra dirt to make it level with the rest of the yard. We also contacted them today to pump the septic tank. We've used one of their "Big" Tampa competitors before. They would always show up late or not at all. They were never on time. The company Quality Septic used today actually arrived early, did the job fast, and were very professional. We are very happy with or experiences with Quality Septic and will continue to use their services. read more

1) Was quoted $250 to empty our septic tank. Ended up being $500 (needed a new filter and sold me this Bio One product to pour in monthly that works like RidX only better. So the new filter and fluid were $250.00 by itself. After he left I googled the filter product which was only $24 and never could find the Bio One but other comparable products ran $14.00. A major mark up considering these two ALONE were $250. 2) I thought Quality would be here, but they sub contracted out to Brandon Septic apparently because thats who came. Quality never mentioned that they sub out, so if you read reviews for Quality on their web page or internet....it may or may not actually be their work. A guy named "Chris" who was very nice and prompt cam from Brandon Septic...but not sure who is responsible for the price increase on these products they sell. read more

I was referred by James at Gideons & Greco Plumbing. I was told I needed my septic pumped. Quality septic was able to come out the same day and get everything taken care of. I am so grateful. They also recommend chemicals to maintain our system, which we were more than happy to purchase. I would highly recommend, especially in an urgent/emergency situation. read more

Kevin and his crew put in a new drain field for me and did a great Job! They gave me a great price and were quick and efficient. Kevin and his crew were extremely friendly and professional. I'd recommend them to any friend and family. read more

If I can't get a phone call back after leaving 4 messages wanting a quote on a new job, what can I expect if I were to hire them. I've left 2 voice messages and 2 messages with a person. No one has ever called me back. When the media is telling us how tight things are for local companies, why would a local company not even return a call; even it it's to tell me they are too busy to accept any new work. read more