The woman who I talked to on the phone needs to work on her phone etiquette. Her tone was…read morebelittling and she left me on hold for 10 min when I called back with another question. While I was on hold the phone was picked back up and I heard her say "I was just hoping shed hang up." If you're going to be the first person patients come in contact with at a doctors office (whether it's on the phone or in person) you could be a bit more friendly.

Agree with the other reviewers about the front desk staff, ESPECIALLY the awful, snooty,…read morecondescending male receptionist. How does he keep this job when he treats people so nastily? He obviously does not like people nor enjoy his job, so I sure wish he would look for employment elsewhere. And why the doctors would put up with this behavior at their front desk is a mystery. Surely they are aware of the bad reviews.

If I could give 10 stars I would .. my 11 year old son saw Dr Shreve for a sick appointment at bell…read morecreek location today . They do an awesome job of keeping sick visits separated from other patients ( even use a separate entrance ). And He treated my son with such kindness and patience and never tried to rush through the visit , reassured him when he was anxious for a test and helped him get through his anxiety over the test !!! We have always gotten amazing care from this team !!! I am beyond grateful for the care they show their patients

They were very gentle. It was amazing and it was very quick and painless and I felt no pain at all…read morewith my strep test. It felt like an amazing doctors office filled with wonderful associates. I would like to thank everyone that works there very much for

I started bringing my children here after my old pediatrician retired. The good? You can get a sick…read moreappointment whenever you need. They follow the APA guidelines for vaccines and are not a vaccine optional practice. The front desk staff and the NP's are lovely and very nice. The downside? Dr. Harrington. She has absolutely horrible beside manner. She is condescending and I have not once had an interaction with her where she has not talked down to me. And talked down to me about the dumbest things. She speaks to me like I am a teenager who has no idea what they're doing. All of this is completely unsolicited and unwarranted. The NP's don't address me like she does. I don't know why she works with children because she ignores them and talks like they aren't there.

I highly recommend Chesterfield Pediatrics! My son has been a patient of Dr. Harrington for the…read morepast 12 years. Dr. Harrington is very thorough, knowledgeable and compassionate. I have never had any issues getting appointments. Staff is very accommodating and friendly to deal with!!

The services that I receive from all staff members was excellent. Dr. Scott and the staff are…read morefriendly and ensure that I am properly informed about my children's health. I would have no qualms in recommending them to family and friends. My daughters had a wonderful and warm experience from start to finish.

My kids have been with Dr. Scott for about 2 years now. He is great doctor, great with kids and…read moreparents. Answers all questions. Excellent at his job. He opened a new office ACORN Pediatrics. And this office doesn't look like any other children's medical facilities. It doesn't look like doctors office at all. Which is very welcoming for kids so they don't feel like that that doctor appointment. His staff is amazing , always pleasant talk to them , always answered all my questions. I'm very happy that we have doctors office in Richmond like Dr. Scotts and his team at Acorn Pediatrics.

I brought my child to this office and I was not disappointed!…read more If you're looking for the needle in a haystack physician WHO ACTUALLY UNDERSTANDS THAT PARENTS NEED CHOICES WHEN IT COMES TO VACCINES be your decision to fully vaccinate, do an alternative schedule, selectively vaccinate, or completely forego vaccinating entirely due to familiar or genetic complications associated with your family's health history, this is really the place for you. If you want a doctor who I pushy about vaccinations and will not compromise their orthodox approach, don't come here. I am floored to see so many ungrateful parents whining about wait times and "rude staff". I assure you that I drove almost 3 hours to this clinic and everyone was very professional. This place was a dream come true. All of the information I needed was provided to me when I asked for it. My wait time was not extensive at all. They did not lose my Childs appointment. My child's very first visit to this office was an absolute dream. It was my very first time there. I happily paid all of the fees. I will definitely be bringing my other 3 children here for healthcare from now on! And by the way, Dr. Caldwell and the DNP here are amazing. They're dedicated to keeping children safe and healthy. The nurses have plenty of knowledge to give sound advice. I appreciate the existence of this particular practice and it's a shame that so many parents in the comments failed to appreciate a Vaccine Friendly clinic completely ignoring how rare, few and far between they are and even tried to smear this wonderful office to turn other people away and harm this practice! I can't fathom how or why. I encourage you to bring you child or children here :) Bring kindness and patience with you and you'll have the best experience just like I did!

Dr. Caldwell is a genius. Only idiots think she is 'out there' when she is the only sane…read morepediatrician in the state of VA. We literally drive an hour to see her because of all the vaccine pushing quacks where we live.

I had him as a doctor since I was a baby! I haven't had him for a few years since I have aged out…read moreand I miss him! He was the best

Super solid baby doc, no nonsense. No granola nonsense, he's a big proponent of evidence-based…read moremedicine. He won't harangue you about things, but he's explicitly clear about instructions and risk factors. Definitely a confidence builder to have a physician like this. We feel better when we leave, and apart from the two shots so far, our daughter loves him.