I'm a new patient and called the office for a quote prior to my appointment. I had a permanent…read morebottom retainer placed about ten years ago at another orthodontist, who had since closed the practice. I specifically asked for a quote for just the removal of my permanent bottom retainer and even asked if I needed X-rays because I just had those done at my regular dentist within the same month and could have those sent over . I was told there wasn't any need for X-rays, and that the removal of the retainer would be roughly $150. I put $175 aside just in case and took time off work (I'm a teacher and have to use my days sparingly). I got to the office and checked in. The front desk was pleasant and so was the dental assistant. The assistant said the doctor may request X-rays and I told her I'd prefer not to if possible and that I'd been quoted $150. The doctor came and saw me and at that point told the assistant to write a quote and that I'd need X-rays. The quote ended up being $306, which was a little over double what had been said over the phone. I told the hygienist that's not what I'd been quoted and she took me to speak to her officer manager. I told the manager what I had been quoted and she said she had no idea why or who would've quoted me that (I'm pretty sure she could've looked it up by seeing who scheduled me), but that it would be $306. I nicely asked if I could pay $175 down and then be billed the rest or set up payments. I was told if I wanted it done today, it had to be paid in full that day. I ended up having to leave as I didn't have the double amount of what they had quoted me. Like most people in this economy I am struggling and it was very disheartening to think I was going to an efficient and nice facility and then be told it would be double what I was quoted. On top of not being able to get the service done due to that extreme price increase, I also had to lose time off work for an appointment that ended up not serving its purpose. I am now going to Foundation Orthodontics in Rome and was quoted $100. Let's hope their price doesn't jump like Vargos did.

Great care and Vargo valet for your kids so you won't have to miss a day of work. They pick up your…read morekids from school and take them back to school in their Vargo valet hummer! So smart!

Dr Brown has been my dentist almost from the day he opened his practice. He is caring and good at…read moreexplaining what is happening with my teeth. His staff is top notch.

I'm grateful for having such an amazing dentist in my hometown. Not only is the staff professional…read moreand polite, Dr. Brown is compassionate and efficient. I went into Dr. Brown's office yesterday for a scheduled cleaning. I told the hygienist that I was having pain in one of my back teeth. She went straight to Dr. Brown and he was able to fill my tooth right away. As soon as I started getting feeling back in my mouth I noticed instant relief. I'm very thankful! Keep up the good work!!!

Michelle Beall is the best hygienist in town. Also, Dr. Knaak is so kind and you can tell he really…read morecares about his patients.

The office was great and made me feel comfortable. I was the last patient of the day, and still got…read morea phone call later that evening to make sure everything was going ok. Couldn't ask for a better office and follow up care!!

Total rip off I went there because I was in pain and they did nothing to help with it. I had been…read morethere a couple of years ago and they told me they were going to put together a treatment plan. It took about a month to come up with a treatment plan that I couldn't afford . This time when I went there the dentist came into the room for about 1 minute and said that I had to follow the $24,000.00 treatment plan no other options were given to me. I left there in more pain than when I got there from their cleaning. Then got a bill for over $500 because they did a bunch of X-rays that I didn't ask for just to say it's the same treatment plan as last time. If I could I would give them a negative star rating as in my opinion they don't deserve even a single star.

Very kind and friendly staff. Knowledgeable and experienced. I felt very confident and at ease…read morewith the care I received.

Wonderful dentist, very gentle and explains everything. Makes the dental experience pleasant. Would…read morerecommend him for the entire family.

I have had three visits so far, with each being a good experience…read more I want to give a big shout out to Fallon!! During my last visit I was very anxious, however after speaking with Fallon for a few minutes I quickly felt calm! She is professional and compassionate and just so sweet! Thank you Fallon for making my visit a good experience!

I have spent thousands of dollars here and at the beginning of this year money was tight so I did…read morenot go in for my cleaning. Yesterday I busted two teeth and I am in a decent amount of pain. I called today to make the appointment to have them fixed and they asked about my cleaning. I told them I can not take extra time off of work and pay for a cleaning before I get the broken teeth fixed. The office manager decided that if I wouldn't let them clean the broken teeth first they would not see me for the broken teeth. Even when I explained that I was in pain and couldn't take multiple days off of work right now they said they would not fix my teeth unless I had a cleaning appointment first. For the record I have never needed a deep cleaning or had any gum disease. I also have a file stuck in a canal that the dentist broke off in there and couldn't get out. I should have found a new dentist then.

Professional, courteous and knowledgeable staff. Helped relieved my sensitivity issue.read more

Dr Lockey is a breath of fresh air at this place. Highly recommend!! Got a tooth pulled on…read moreemergency and the staff was outstanding!! I was terrified and didn't want a huge bill and they were fast, painless and much cheaper then I expected to pay.

Strange dentist. Definitely OCD. Needs to re evaluate his bedside manner. Assistants seemed on pins…read moreand needles.?