This State Farm agency has served me well for years. Karrie is always responsive and very well…read moreinformed. She's great to work with. Highly recommend.

I can't say enough about how our experience with Chris Dorris and his State Farm Insurance team…read moretook care of us after returning to Alabama. From the moment we walked in the door Sheri was was so personable, knowledgeable , and informative and made us feel like we were the only client they had. Thanks again for all the attention and options you provided us with in our transition back to the Birmingham area. I highly recommend this State Farm branch. Thanks again Chris and Sheri!

By far Dylan had been amazing!! I truly appreciate everything he has helped me out with on my…read morepolicy!! He had gone ABOVE & BEYOND THE CALL OF DUTY! It's nice to know people still care. Also the receptionist here is superb!! She is the sweetest!!

I shopped for 3 days for a quote after buying my new car. Finally, I was given Alyssa's number…read more When I called she immediately congratulated me on my new car and got to work on my quote. With me being so young I knew it wouldn't be cheap but the quote she gave was over 100$ less than any other company! When I arrived at her office she was extremely professional and the staff there was friendly as well. I also received a goodie bag before I left! (I LOVE GOODIES) If you're looking for insurance call Alyssa first and save your self some time!!! Thank you again!!!

I've never had an insurance agent who cares me as his family member. Jarrod has provided me not…read moreonly prompt answers and solutions when I had any kind of car or house-related problems or concerns, he is the most caring and compassionate person I've met. I feel so lucky to be cared by State Farm, especially by the agent Jarrod Gibson!

Above and beyond! Had a flat tire on the way home from work. I called Jarrod and he sent someone…read morefrom his office to help change my tire! I have roadside assistance but couldn't wait on them because I had to pick my daughter up from school. Excellent customer service!!!! And he has great rates!

After being a loyal customer of this agent for 5 years, I would like to share a piece of…read moreinformation for potential and current clients. Amy Gardner's team was very helpful until a couple of years ago, however, the service quality has seriously regressed in recent days. I had a minor car accident dating back 3 months ago. It was not my fault, so one of their service representatives initiated a claim, and that was it. I was left alone from that point and there was no way to get help from any of them in the long claim process against the other driver's insurance company. Apparently, they cannot provide you with extensive assistance because their office does not have sufficient manpower to do so. I just spoke the Amy Gardner herself this afternoon for about 25 minutes, and this is what I was told: 1. They get 1-2 new claims every day, and they cannot check on every single case EVEN once in three days or so. 2. That I was not seriously injured like some of the other customers that require this office's assistance. There are people out there who have had limbs amputated, etc. (It sounds like you won't get the customer service you deserve unless you get in a serious car accident with severe injuries). I want to seriously express how grateful I am that the other driver and I have not had any serious injuries like Amy Gardner was describing to me over the phone and that my heart goes out to the people who have experienced these types of situations and their families. I also believe that I deserve a basic level of understanding when it comes to something like my vehicle that gets me to the job that I support my family with and/or when it comes to getting a replacement vehicle in the meantime. I understand that these agents do not have access to all of the information that I am needing but to belittle me over the phone saying I have no idea how the process works and not giving me constructive information to combat those claims when I ask for updates seems a little hostile. Please just know that this office does not care about their potential long-term employees who have good driving records and seem to only be interested in the most severe cases when it comes to assisting their clients. Statefarm is a great insurance company, but please stay away from this agent and save yourself from stress. If you are thinking about switching agents, expect at least 20 minutes of being interrogated over the phone about why you are transferring your policies to another agent along with having someone belittle your knowledge about the industry. Thank you. -Tom

Amy is very knowledgeable...great resource for customers and colleagues.read more

My business wouldn't operate without Bobby. He handles everything we have to do with our accounting…read moredepartment. Keeps me out of tax trouble.

this review was for tax year 2022, but I'll be seeing this group again next week to prepare and…read morefile for this season. B and H did a great job last year, timely and accurate. The review of receipts and future plans session were friendly yet very professional. The fee was reasonable. I was so happy to get away from my previous CPA (2021), who sent me an insulting email when I asked a question. I do have a devgree in business/finance and had done my own taxes with software for 20 years. I'm happy to let B and H take over again this year!

Todd did a great job, very attentive and saved me a bunch of money! Multiple cars with teens on the…read morepolicy...I need all the help I can get

Awesome and quick service. Paul reviewed every line in my returns and answered all of my questions…read more Highly recommend.

Best state farm agency by far. Incredible team, customer service, and beyond informationalread more