This morning my mom and I were parked on the side of the store waiting for the thrift shop next…read moredoor to open. A woman employee in a red SUV sped up very fast and aggressively toward our car, then jumped out and confronted us, claiming we were in "employee parking." When we asked where the sign was, she admitted there wasn't one. Her tone was unnecessarily hostile, and the entire interaction was completely unprovoked. We were simply sitting in an empty lot drinking our coffee and chatting for a few minutes before businesses opened. We had planned to come here to get a banner made, but after this encounter we'll be taking our business elsewhere. This behavior from an employee is unacceptable and left a very negative impression of the store.

I always get fantastic service at Country Copy. I highly recommend…read more They provide excellent service and are really quick. Stop in and see how smooth you needs will be met.

I owned my own business when we moved to Grass Valley in 1999. Talking to 3 printing services - I…read morechose HOPC.biz - because they understood my needs providing the best service, Many brochures and card printing years later, I just picked up my last job on 9-22-2026. It is refreshing to still received unparalleled service & get results in ONLY ONE VISIT. Completely satisfied 27 years later. Go there, see for yourself. You too will leave with a huge smile of satisfaction. Mel HeBert

I've never had one job successfully printed here. Every time there is some issue. And make sure you…read moredouble check your email orders because they will not! And even if it's going to be a very expensive mistake they would rather make the mistake than simply check with you. The last time I was in there discovering that the entire job I ordered was botched, there was like 3 other people being told their orders were messed up too. An older lady had sent in an order of 100 invitations on Monday that needed to be sent out and they weren't done! It was Friday! And they had called and told her to come pick them up! I felt really bad for her. On top of it all they were really rude to me (not the older lady) and it felt very unprofessional. I've mentioned this to a couple friends later and they ALL SAID THE SAME THING! "They messed up my print job and then made me pay for it". This is a locally owned business in a community that is rapidly growing and WE WANT TO SUPPORT YOU! Time to get it together, guys. UPDATE. Actually I was going to delete my review because it doesn't feel good leaving a bad review in a small town but after owner responded, I'm leaving it. In my opinion Courtney, the only respectable thing to say is, -- "I'm sorry you had such a bad experience printing with us. We make mistakes sometimes and since it seems like numerous people experience us making mistakes that could have maybe been avoided, I feel strongly we need to figure out a better way to do things. Thanks for bringing this to our attention. We don't want this to happen to you or anyone else. Even though it's hard to hear bad reviews, we value our customers and we take this as an opportunity to do better. We certainly hope you'll give us a chance in the future." Learn how to be accountable. It will help all your relationships, business and personal. Your attitude and how I was treated in the shop is the reason I will never print with you again. Everyone makes mistakes sometimes, that's normal. It's how we treat each other that matters.

Kat was awesome. Good old kind and friendly customer service face to face…read more Thanks for the undivided assistance. Lance Ward

Management is lazy. This place used to be amazing but n last 2 years keeps going down hill…read more 3 people pretend they are busy on print jobs as the shipping line proceeds to get longer. The poor kid they have at shipping cant read and type, so he has to hunt and peck letter by letter while they watch him struggle. 17 mins in line for one customer while they sat and proceeded to read a paper and screen, purposely avoiding helping their new employee. . Fed ex needs to step in. This is ridiculous.

I took 10 New scrub tops to be embroidered. When I picked them up, she told me her husband had cut…read morea hole in on of the tops when he was cutting the threads. Her solution......She wasn't going to charge ME for the embroidery on that ONE top! Really? I asked if she could at least stitch over the hole, but she would not take responsibility in any way. It was like trying to reason with a 5 year old! The shirt was $20.00. All she had to do was credit me for the embrodiory on 4 tops and all would have been well. Some businesses just haven't a clue when it comes to customer service. Lesson: If she destroys your garment - it is your fault.

I have done business with Print It Promotions for a few years and have always been pleased with the…read moreresults. They are high quality and get the job done fast. I forgot to I needed some shirts done for a trade show and they got them done for me asap so my guys were looking great for the show!

Wow! I have ordered many shirts from Robin, he is excellent at creating a design to meet my needs…read more He always has the work completed on time!

From the owner: JROB Custom Screen Printing, located in Grass Valley, CA, has been a trusted name in the screen…read moreprinting industry since 1992. Specializing in high-quality custom screen printing services, they cater to both individual and corporate clients, bringing designs to life with precision and creativity. With over three decades of experience, JROB Custom Screen Printing is dedicated to delivering exceptional results and unparalleled customer service, making them a top choice in Grass Valley and beyond.

49er printing has the best customer service and products! Cat is always quick to reply, friendly,…read moreand super efficient. We appreciate their professional and high quality jobs.

I have been here a few times to get some item printed and every time it has been a great…read moreexperience. Weather is my photography or some holiday cards I was helping my mother print, invitations, business cards, etc. Very friendly very professional. On time with anything I needed printed. Great eye for helping you create a design and have it come to life.

very highly recommended! they had all the products and colors in store for me to see and try on…read more Everything came out perfect and got exactly what i wanted, even with some last minuet changes.

Awesome company to work with. Made the ordering process easy and they were quick! Kimm was very…read morehelpful!

Awesome family run business! So refreshing to see extremely high level customer service and…read morefriendliness! Excellent pricing and always exceed my expectations!

Yes! They really are super fast... And very nice I called in…read morethe morning and they guaranteed my job would be done in my allotted time, thank you again for your service