I just left Bare Bones about 15 minutes ago with a smile on my face, the young woman who helped me,…read moreJasmine gre me with a smile and went over my entire order that I was picking up, item by item, she was patient and very accurate with everything she did and said... I've been coming to the store for years now and it is amazing .

I work in healthcare and this is my main place to pick up my scrubs. Usually pretty well stocked…read moreand staff is always helpful and friendly.

Decided to update this. It's now mid October and my mom still has not heard from this woman. We…read morehave called the police and the only course of action we can do is file a small claims case. My mom gave up calling her everyday because it was causing her undue stress. I still have tried to contact her with no luck. Yet her Facebook page shows she is active and shows she's taking new clients which is disgusting. Like I said before Grass Valley is a small community and word of mouth is everything. This woman is a scam artist and a THIEF. She will not return my mom's clothes and she has had them since the beginning of July. DO NOT GO HERE!!!!!!

Last year we found this place and she embroidered our kids and grandkids names on Christmas…read morestockings. She did an amazing job! So this Valentine's Day, my wife took her an apron to personalize a quote I loved. We are so happy with her work and her service. Great pick!

Came in on a weekend and the staff was super helpful. Joshua answered a ton of questions and even…read morechecked the stock at other stores for what we needed. Tons of options and good pricing!

Ordered some custom boots through these guys. Long story short... the boot company had terrible…read morecustomer service and the boots took far longer than expected. Lindsey maintained communication with me the whole time to let me know every time she was trying to contact them for updates. Once the boots arrived, surprise surprise, they had something wrong with them. I called the store and after they went back and forth with the boot makers, they are going to get me another new pair. Even though the boot makers sucked throughout the process, the store (Lindsey most of the time) made sure they did whatever they could to help fix the shitty situation.

I always use shutter because they make quality prints. They are far superior than other screen…read moreprinting companies I use. They're easy to work with and deliver. Highly recommend them to all my friends and family!

When I first proposed my unique project to Daniel, he was happy to help me! I needed to recreate a…read morecustom shirt that my late father-in-law had made for my husband, over ten years ago. Daniel enthusiastically worked with me from beginning to end. We selected the t-shirt I needed, down to the exact brand and color. The quality of the work, the fast turnaround, and the attention to detail were more than I could ask for. IF YOU NEED A CUSTOM T-SHIRT, THIS IS THE PLACE TO GO!! Daniel provides great communication throughout the process. I found him to be approachable and creative. My husband received his gift today. He was so touched. Thanks Shutter Creative!!!

I owned my own business when we moved to Grass Valley in 1999. Talking to 3 printing services - I…read morechose HOPC.biz - because they understood my needs providing the best service, Many brochures and card printing years later, I just picked up my last job on 9-22-2026. It is refreshing to still received unparalleled service & get results in ONLY ONE VISIT. Completely satisfied 27 years later. Go there, see for yourself. You too will leave with a huge smile of satisfaction. Mel HeBert

I've never had one job successfully printed here. Every time there is some issue. And make sure you…read moredouble check your email orders because they will not! And even if it's going to be a very expensive mistake they would rather make the mistake than simply check with you. The last time I was in there discovering that the entire job I ordered was botched, there was like 3 other people being told their orders were messed up too. An older lady had sent in an order of 100 invitations on Monday that needed to be sent out and they weren't done! It was Friday! And they had called and told her to come pick them up! I felt really bad for her. On top of it all they were really rude to me (not the older lady) and it felt very unprofessional. I've mentioned this to a couple friends later and they ALL SAID THE SAME THING! "They messed up my print job and then made me pay for it". This is a locally owned business in a community that is rapidly growing and WE WANT TO SUPPORT YOU! Time to get it together, guys. UPDATE. Actually I was going to delete my review because it doesn't feel good leaving a bad review in a small town but after owner responded, I'm leaving it. In my opinion Courtney, the only respectable thing to say is, -- "I'm sorry you had such a bad experience printing with us. We make mistakes sometimes and since it seems like numerous people experience us making mistakes that could have maybe been avoided, I feel strongly we need to figure out a better way to do things. Thanks for bringing this to our attention. We don't want this to happen to you or anyone else. Even though it's hard to hear bad reviews, we value our customers and we take this as an opportunity to do better. We certainly hope you'll give us a chance in the future." Learn how to be accountable. It will help all your relationships, business and personal. Your attitude and how I was treated in the shop is the reason I will never print with you again. Everyone makes mistakes sometimes, that's normal. It's how we treat each other that matters.

Grass Valley Blueprint are amazing. The professionalism, eye for detail, excelling in productivity…read moreis constant. Time after time, it has been the same. We would recommend this company to all of our friends, family and those in our community. Thank you for the customer service that is rare these days.

Had some blueprints printed here. Emailed my plans and was asked if I wanted a particular set…read more"printed in color". I say yes. I should have asked what the price difference would be. $7.50 per page! $441+tax! A difference of $367.50!! That's the price difference. You'd think that they would disclose this info when they asked as that is a significant upcharge! (Black and white printed plans are $1.50 per page) The only thing that was in color on these emailed plans was the red stamp on every page that says "job copy". A little bit of red on each page. Sprinkler plan had a little yellow. Out of 49 pages and I was charged $9 per page! I realize that I should have inquired on price but my god, I can't help but feel I was taken advantage of! Will not be giving them my business again. SHADY! Beware! Not to mention, these employees, or owners, whatever they are, have zero personality. Don't even acknowledge you when you walk in the door. They don't even look up. They seem miserable. The man that walked in a minute after me (whom they seemed to know) was greeted before me - the man had to tell them that I was there first, but they knew that.

I come up to grass Valley once a year to visit my grandparents and this place is such a hidden gem…read more If you're in town and you want good vintage and fun original pieces you should definitely come here. I bought a beautiful white buffalo turquoise ring, several vintage pieces and some very cute sunglasses. Now it's an annual pitstop for me to see what I can find. The stuff is super sweet, 10 out of 10 would recommend.

This place has the cutest clothes! Great art! And the sweetest owner. Not only did we have great…read moreconversation but this doll tracked me down to return my prescription glasses and mail them back to this out of towner. Highly recommend!!!!

Wonderful local print shop with professional service and great products. I do local events…read moresometimes for my daughter's school and the farmers market, Jared always gets our print jobs done quickly. It's a convenient location and fantastic prices too. You won't regret making this your #1 print shop!

submitted an email with PDF for a quote. No response. Called a few days later and left a voicemail…read more No response. Finally I spoke with Jared, seemed like things would go smoothly from then on. Resent email with update, no response after he told me he would "shoot me an email back". Called and called. Voicemail full. Finally spoke to him again days later and I said I needed to pick it up Wednesday, he said no problem. went to pick up and they were closed. Waited and waited for them to open, called again and he said items not done. Said I could only come again Friday and he said no problem. Will be open all day. Sent my partner Friday and they were open, but items not done. He sat and waited for them to be printed. When he got them home, Jared added a gray scale to the backdrop of the logo. Looks washed out. Can't redo since it took so long to begin with. Horrible communication and guarantees. Will not do business with again and it's too bad. I really try to support local.