Excellent service at a reasonable price. Professional and courteous! Competitive cost! They go an…read moreXtra mole for your satisfaction. No hidden cost.​

My beloved special edition 2007 Grand Marquis blew hot air regardless of dashboard setting and I…read morewanted a/c fixed. Stoners (Duane) kept me posted as he went afa issues and costs. He 100% restored my ride's air conditioning which required removing dashboard, steering column, rs air bag and more. It's not only fixed but the dash assembly is back in place perfectly, something that only happens when an experienced mechanic that actually cares does the job. Wasn't cheap! Very satisfied, highly recommend.

My husband and I have been looking to upgrade my vehicles from a sedan to a small SUV. The 2018…read morewinter was so snowy my car couldn't make it out of our driveway. We shopped around at a few different dealerships all week, but Community Honda was the only dealership in town that had an SUV that had everything on our checklist. Not only that, our salesman Josh was awesome! After meeting several salesman at other dealerships, Josh was a breath of fresh air. He talked to us like normal people and didn't just spit out cheesy sales pitches right off the bat like everyone else. We ended up buying from Josh the same day we were shown the vehicle. We are now the proud owners of a Hyundai Tucson and couldn't be more satisfied. Josh is the man, we will remain loyal!

Everything was great, I loved Brandon Creighton, as my product specialist :-) He even helped me…read moremove stuff from my trade-in!

Don't shop here. Seriously…read more The salesman helped me pick out a car, between the two I was looking at. At first there was no pressure whatsoever, and he was a lovely guy. Then I bought my car, and that same very day, it began making a grinding noise that I had not heard the many times I started the car at the dealership. It was the oil tensioners, so really, I understood for that make and model of the vehicle, that was a common noise. However, when I was driving back there, I had noticed my windows did not work. I told them this, obviously angry, and all the salesman said was "I guess I looked over it in the paperwork" They were not busy that day. I was the only customer. I asked him to fix it and he straightforward said he couldn't. He had driven the car with me, he had went over the two things they repaired, he even stated that the CD player didn't work. These guys are cheap and will fix the car just well enough for the customers to think they're getting a better car than what they're actually purchasing. Don't come here unless you're looking for rude customer service and stolen money for jank cars.

Recently went there to look for a starter car for our granddaughter…read more I found the salesman, Josh, to be low-key, no pressure in approach. Straight forward, open, he was willing to search his inventory and go on the lookout for a car to meet our needs. I like the approach and would return gladly when next in the market.

This business provided me the best auto repair experience I have ever experienced. You know as a…read morewoman you are always leery of shopping for service. But what I received today from the phone call making the appointment and then the service man who walked me around my vehicle and showed me everything that was wrong!!! There were no hidden prices everything was just as he quoted. If you have ANY automobile problems Tuffy's on Ansbrough is definitely the place.Thanks Alex and your team I will definitely be back . I recommend anyone with auto problems to go see them

I've had an amazing experience at Tuffy's in Wloo. They went above and beyond to fix my car and…read morehelp with payment options. Just wonderful customer service and auto-repair experience.

The job they did was absolutely amazing! Every nook and cranny is cleaned. I have a small child so…read moreall the snacks were gone and it looks like a whole new car. Highly recommend and I'll be returning.

Excellent service. My vehicle looked great. Prices are very reasonable. I will definitely be a…read morerepeat customer.

I just bought a new truck from Rydell in November and overall it was a good experience. Sydney was…read morevery helpful and did a great job making it an easy painless experience. They were very fair in the negotiations, and I am extremely happy with my purchase. I bet I was back four times before making my final decision and she was very good about answering all my questions. I will be starting with Rydell for my next purchase.

I took my Jeep Wrangler to Rydell of Independence earlier this year to have them wire up some fog…read morelights and daytime running lights after I had called around and asked for quotes on how long something like this would take and was quoted two to three hours tops. I took it to Rydell because they are local and was under the impression that they were a reputable business. When I went to pick up my Jeep after they had finished the wiring, I started it noticed that my abs sensor and traction control lights were now illuminated on my dash, when they had not been before. I immediately went inside brought it to the attention of Laura, their service rep. She had to bring it inside and kept saying that it had to be a coincidence. It was end of the workday and her tech had already left, so she hooked up the diagnostic tool and it showed that I had a bad driver side speed sensor. She was adamant that the wiring they had done was nowhere near the sensor and offered to show me where he was working underneath the hood. After she showed me and we closed the hood I noticed scratch on the hood of my jeep that was not previously there. When I asked about it, she stated that she didn't know how that could have happened unless it was during the car wash. I didn't bring my Jeep to get washed, I brought her to have some lights wired up. Then another service rep came over asked what's going on. We explained the situation to him and he assured me that they would take care of that scratch. Laura offered to come get my Jeep the next day and have the tech take a look at it and figure out what was causing the traction control and ABS lights to be on. I asked if this was going to cost me more and was told that if they found it not to be their fault, then yes. I told her I would bring my Jeep in myself and went ahead and scheduled the repair on the scratch. When I got home, I took a look under the hood and noticed that the tech hadn't remounted my horn after removing it for the wiring job. Honestly after all of this, I didn't feel comfortable having them look at my Jeep, so I called the next day and cancelled the diagnostic repair. I then took it to a local mechanic who ended up replacing the speed sensor... Lights still on. Then the next step, replace the wheel bearing(not cheep)... Lights STILL on. Then they discovered the problem. The fog lights had been directly wired into the ABS system. I then contacted Laura at Rydell about the situation. She scheduled me for a fix on the wiring, telling me that the same tech wouldn't be working on it because he would be in school that day and that she was going to have their "master tech" do it. When I picked my Jeep up I noticed the invoice said 1 hour labor. That's funny, because they charged me for 5 -6 hrs the first time. After all was said and done, I tried contacting the service manager repeatedly about some sort of financial kickback because now I'm down roughly $1,500 for something that should have cost me $300 and some change. After two weeks I finally get ahold of him. This guy sure had an "answer" for everything. He lies and says he's been trying to reach me, but I hadn't had a single missed call. Then he says that it took longer than one hour the second time, but the tech only logged in for an hour because he knew he wasn't getting paid and they cut me a break the first time. That it actually took close to 7 hours. I call b.s. He also stated that the wiring diagram from Mopar was wrong. Really?! Yeeeeaaahhh ok buddy. Long story short, they got my money and weren't going to give any back even though they had some serious shortcomings. Also probably worth mentioning that, during the process, they also managed to unhook one of my fender flare marker lights. I've been driving around with just one of them being functional, because I'd rather drag my knuckles and ass across 40 grit sandpaper than to ever do business with Rydell of Independence again.

The person I talked to on the phone was thorough and prompt on coming to tow my vehicle to the…read moremechanic I had arranged services with. He also called when close to the location my car was so I could safely unlock it and put my keys in there. Outstanding and polite service, despite the unfavorable circumstances.