This is REI, Academy, and Home Depot in one store. Best way to describe it would be overwhelming…read moreand fun to walk through. It's a lot.

If you are visiting the area and looking for t shirts and hoodies for Olympic National park this is…read morethe place.

Customer Service was great! Very helpful! We picked up some fishing gear and play items.read more

Amazing customer service! We were looking for basketball shoes for my nephew and weren't exactly…read moresure of his sizing. The staff was very helpful and attentive. Thank you all.

I bought kayak paddles online for pick up after someone stole them from my truck bed. These paddles…read morewere on sale and a great deal! I arrived to Coastal and was greeting with friendly and helpful customer service while being sent to the rear of the store for online pick up. I was greeted warmly and promptly as I drove my car around. I didn't get a chance to browse around much but Coastal has just about anything one could wish for!

I understand that local businesses are forced to charge more...you think customer service would be…read morebetter with a local company. However, that hasn't been my experience here. More Walmartish. There are exceptions of course, but by and large the customer service could be better. I've always asked for a military discount, since I qualify and the cashier always says, "yes". I've yet to receive one. At first I felt it was simply a training issue, I now suspect it's something else. Selection of items is ok. Overpriced for the most part. Sad to say, it's worth driving further to get better service, selection and value. I'm a local product; been in the area since 1973. Not a Californian.

Don't buy anything from this company. Their service is nonexistent. I owned a Hobie tandem kayak…read moreand had to sell it because I couldn't get something simple fixed.

I've been in a few times over the years for random small items like gloves or dry bags as well to…read morewindow shop bikes, but I finally had a bike tune up done here since I saw they participated in a ODT fundraiser, I purchased a tune up, that gets an extra star right there in support of trails! Sound bikes and Kayaks is a cool shop divided into 2 areas: Kayaks, dry bags, a few wetsuits then also both bikes and ebikes for sale (a few drool worthy e-mountain bikes too). Peter is usually the man in the front by the e bikes sales and he is knowledgeable about those bikes as well has tips where to get riding, swell dude. All the folks and owners working there have always been kind and helpful! They also have cool branded port angeles bike jerseys and sports clothing and of course carry many parts to get you going again if you need repairs, if they don't have it, they order it. I brought in a 'regular mountain bike' for my first tune up and they helped replace my disc brakes and rooters that were in sad shape. Now I am rolling again and I'm happy with the repair, so we will be back with more bikes as there are bikes for 2 seasons. Happy trails all. Spring tune up time.

Sounds like I'm in a situation very similar to others here who have posted 1-star reviews…read more I placed an order in early December, then didn't hear anything about my order status even after repeated attempts to get in contact with Luxe. On December 30th, I asked for my order to be canceled and my money to be refunded. On January 7th, Luxe said that they'd get the cancellation handled asap and that it may take 10 business days for the refund to process. After 10 business days, I contacted Luxe to ask about the status of the refund. Since then, I've attempted to contact them 5 times with no response. I've filed a dispute with my credit card company in hopes that they can resolve the issue. If not, I'm going to look into other legal options like small claims court to get my money back.

The owner is a fraud and wouldn't recommend working with this "company"…read more They write on their website that they have items in stock but when you order it, he won't email you that the items are back ordered, you have to ask them why the item is not being shipped. Days later, he will reply saying your order will be shipped in weeks/months and can't tell you when. The owner didn't want to refunds me, he said he would refund my money on the 9th, I had to call my credit card company and my bank and they suggested to wait 15 days, on the 26th he send me the exact same reply he sent me on the 9th. I contacted my bank again, filed for fraud and had my money back the same day. Boycot this joke of a company.

The staff here are both super knowledgeable and friendly; they really know their stuff and are…read moreready to answer questions/ get you tin art for your adventure. The prices are consistently great and the year long membership makes them even better with discounts on rentals. The service is also superfast I haven't ever had to stand around waiting in long lines for help. If you are going for a ski trip, camping, or even for some summer fun on the lake/ sound you have to check out ORG; they will get you the equipment you need.

Best ski rentals and snowboard rentals in tacoma!…read more These guys will take care of you :)