I recently went to White Oaks West Animal Hospital after my usual vet was unable to help my dog…read morewith persistent licking despite numerous attempts. White Oaks was my mother's vet for her 13+ year-old Westie Sadie and they were wonderful to her right up to the moment of her passing. They were ultimately able to diagnose the issue with my dog and finally alleviate her suffering. I am forever grateful.

The surgical / dental team took great care with my precious Winnie. The care was thorough and it…read moregave me great confidence for future care.

Our dogs have been going here for years now for both day care, short overnight stays and extended…read moreboarding during travel. We have had an excellent experience-- our dogs are clearly happy to arrive and are content and exhausted when they get home from a daycare day. We aim for them to get 1-2 visits for day care per week for much of the year, and have had them stay overnight for as long as 1.5-2 weeks. We recommend them to all our friends (and so far, our friends and their dogs have been happy, too!).

Not a good or safe place for little dogs. They aren't watching behavior from other dogs. Stay away!read more

We recently lost our six-year-old dog in an unexpected and horrible experience. We were referred…read moreto this larger animal hospital when my solo practitioner was unavailable. Several very very poor clinical decisions were made. First with fatally, aggressive, (and unnecessary ) treatment plan, then with follow up /monitoring, during treatment, and finally when things went south.unaggressiive treatment leading to his very undignified demise. We lost our beloved pet completely unnecessarily. Disrurbingly the , responsible doctor shows no remorse or accountability. Beware and double check on any recommendations or treatment plans this institution suggest for your animal. Reading and being bold enough to stand up to the treatment are not would've saved my beloved dog.

We have a long standing relationship with Laketown. I highly recommend all of their services…read more Everyone who works there is exceptional. The services including, medical, boarding and grooming are wonderful.

Absolutely amazing amazing amazing! Not a better team that I…read morewould trust my dogs with. We called to get an appointment on Friday September 6th, it was about 7:30am when they opened and I was desperate to get an appointment as soon as possible for my old dog who we had found some issues with. They were able to get us in at 8am that same morning and were just as concerned as I was about the issues with my dog. GREEN FLAG RIGHT AWAY! They were incredibly friendly and knowledgeable. They walked me through the entire process and the vet surgeon scheduled us for surgery the following Monday, which she's usually not working on Mondays, but she came in on her day off to do surgery on my baby and to take great care of her! That was phenomenal and above and beyond service that I've ever received in the years that I have taken my dogs to vets. We just moved back to this area from Las Vegas and we are just very thankful we found our forever place for our dogs! Thank you guys!!!

They were amazing they got Rowdy in quick saw how bad his teeth were and helped me get his surgery…read morethat I've been trying to get done for a year at another vet. They called to check on him today and when I told him I was having a problem getting him to take his medicine they had me come in and worked with me on getting his medicine in him. They are just really wonderful they took the time to explain and answer every question I had.

Not even worth a star for this vet. it's that bad. They only worried about money and adding more…read morefunds into your service. Wouldnt take any of my pets here for the fact of even if your dog is sick with cancer they ain't giving you a steroid unless they are seen. pretty unethical if you ask me. who is going to make up there dog has that for script. just rediculous rude people.

Hands down this the best vet I've ever taken Lucy to. Everyone is extremely friendly and you can…read moretell they genuinely love animals.

My son brought our 6 lb Yorkie to get her hair cut. I was on vacation, I feel they took advantage…read moreof my son he has autism but he is high functioning. He called me and said the lady wanted to talk to me, we spoke she said Cocoa was all matted up. I couldn't make sense of that because I know when I left she was not. They said she was skittish and that was a problem too. At that point I didn't feel like there was much I could do since I was out of state. The next day I asked my son how much did they charged us, unbelievable it was $103.00 for a Yorkie. NEVER again will I ever step foot in there again and will never recommend them to anyone that I know. Shame on you Spaw Patrol in Chatham, IL!!!

They cut my Labradoodle so short she got hot spots. I had to take her to the Vet. I won't be going…read moreback here again.

Lyric did an amazing job on my Ernie! He was a rescue so I didn't know if he had ever been groomed…read morebefore. She was very kind and did a fantastic job. Ernie now looks like a man who quit drinking and found Jesus!

1st time here and I am super impressed with my dog's grooming. Our dog can be a handful and Lyric…read more(owner ?) took our dog Sally and turned her into a very happy dog. We had been told from past groomers that Sally can be a difficult dog to groom so we came here after looking all over Springfield for a groomer that could handle Sally. Very pleased with our choice of picking Doggone Gorgeous. Lyric was able to get on Sally's level and they both got along very well. Will be returning here when her fur and nails have grown out in 4 months or so.