I recently went to White Oaks West Animal Hospital after my usual vet was unable to help my dog…read morewith persistent licking despite numerous attempts. White Oaks was my mother's vet for her 13+ year-old Westie Sadie and they were wonderful to her right up to the moment of her passing. They were ultimately able to diagnose the issue with my dog and finally alleviate her suffering. I am forever grateful.

The surgical / dental team took great care with my precious Winnie. The care was thorough and it…read moregave me great confidence for future care.

My family first met the owners of Tail Command approximately a year ago. We had bought a Yorkie…read morepuppy (Buddy) and had him for 9 months in which we were never able to get him house broken with traditional methods. We quickly discovered that the problems we were having were much more severe than we thought initially. Our dog had a severe case of separation anxiety. We learned through video recording that anytime we would leave him, he would go into an anxious fit soiling his crate and then becoming even more anxious that he had had an accident. We had asked another dog trainer for help, but because of her limited schedule and my difficult work hours she seemed to be unable (or unwilling) to make adjustments to help us. I was in tears daily over the situation and it was causing turmoil in our home. We even considered finding a new home for Buddy, but not only would that have broken our hearts, but who wants to adopt a dog with that severe of a problem. When I called Ian at Tail Command, he immediately set up an appointment to come to our home and help us. He did not overcharge us, or try to set up multiple appointments to keep himself financially funded. He spent a lot of time learning about Buddy's behavior and multiple anxiety issues. Ian was not only supportive of our dog, but of me as his owner and the distress that I was facing due to his problems. Ian was available to us by email and phone between appointments and did not charge us extra for those services. Due to the behavior training we received from Tail Command, within approximately a month, our problem with separation anxiety had lessened by 90%. Our little Buddy had stopped soiling his crate and then house breaking came along more naturally shortly afterwards. Tail Command is an excellent business with excellent owners. They are not only knowledgeable, but supportive as well. If not for the support and training of Ian and his staff, we would have had to get rid of our little Buddy. We can never fully express in a short review how valuable the services we received there have been to our dog and our family. Thank you Tail Command! We love you guys!

Our dogs have been going here for years now for both day care, short overnight stays and extended…read moreboarding during travel. We have had an excellent experience-- our dogs are clearly happy to arrive and are content and exhausted when they get home from a daycare day. We aim for them to get 1-2 visits for day care per week for much of the year, and have had them stay overnight for as long as 1.5-2 weeks. We recommend them to all our friends (and so far, our friends and their dogs have been happy, too!).

We recently lost our six-year-old dog in an unexpected and horrible experience. We were referred…read moreto this larger animal hospital when my solo practitioner was unavailable. Several very very poor clinical decisions were made. First with fatally, aggressive, (and unnecessary ) treatment plan, then with follow up /monitoring, during treatment, and finally when things went south.unaggressiive treatment leading to his very undignified demise. We lost our beloved pet completely unnecessarily. Disrurbingly the , responsible doctor shows no remorse or accountability. Beware and double check on any recommendations or treatment plans this institution suggest for your animal. Reading and being bold enough to stand up to the treatment are not would've saved my beloved dog.

We have a long standing relationship with Laketown. I highly recommend all of their services…read more Everyone who works there is exceptional. The services including, medical, boarding and grooming are wonderful.

Absolutely amazing amazing amazing! Not a better team that I…read morewould trust my dogs with. We called to get an appointment on Friday September 6th, it was about 7:30am when they opened and I was desperate to get an appointment as soon as possible for my old dog who we had found some issues with. They were able to get us in at 8am that same morning and were just as concerned as I was about the issues with my dog. GREEN FLAG RIGHT AWAY! They were incredibly friendly and knowledgeable. They walked me through the entire process and the vet surgeon scheduled us for surgery the following Monday, which she's usually not working on Mondays, but she came in on her day off to do surgery on my baby and to take great care of her! That was phenomenal and above and beyond service that I've ever received in the years that I have taken my dogs to vets. We just moved back to this area from Las Vegas and we are just very thankful we found our forever place for our dogs! Thank you guys!!!

They were amazing they got Rowdy in quick saw how bad his teeth were and helped me get his surgery…read morethat I've been trying to get done for a year at another vet. They called to check on him today and when I told him I was having a problem getting him to take his medicine they had me come in and worked with me on getting his medicine in him. They are just really wonderful they took the time to explain and answer every question I had.

Not even worth a star for this vet. it's that bad. They only worried about money and adding more…read morefunds into your service. Wouldnt take any of my pets here for the fact of even if your dog is sick with cancer they ain't giving you a steroid unless they are seen. pretty unethical if you ask me. who is going to make up there dog has that for script. just rediculous rude people.

Hands down this the best vet I've ever taken Lucy to. Everyone is extremely friendly and you can…read moretell they genuinely love animals.

My son brought our 6 lb Yorkie to get her hair cut. I was on vacation, I feel they took advantage…read moreof my son he has autism but he is high functioning. He called me and said the lady wanted to talk to me, we spoke she said Cocoa was all matted up. I couldn't make sense of that because I know when I left she was not. They said she was skittish and that was a problem too. At that point I didn't feel like there was much I could do since I was out of state. The next day I asked my son how much did they charged us, unbelievable it was $103.00 for a Yorkie. NEVER again will I ever step foot in there again and will never recommend them to anyone that I know. Shame on you Spaw Patrol in Chatham, IL!!!

They cut my Labradoodle so short she got hot spots. I had to take her to the Vet. I won't be going…read moreback here again.

Lyric did an amazing job on my Ernie! He was a rescue so I didn't know if he had ever been groomed…read morebefore. She was very kind and did a fantastic job. Ernie now looks like a man who quit drinking and found Jesus!

Tried DG today. I have been all the way to Lincoln and three different groomers in Springfield. No…read moreone could do it properly. DG gave our Airedale the BEST BREED CUT EVER! Extremely satisfied with their work. Highly recommend.