We called this company to access storm damage to siding…read more Their 3rd party sales person used very high pressure sales tactics and was very misleading. I recommend the that you obtain other opinions before hiring them

It took a year and 2 months to do 2 pieces of siding, wrap 5 windows and 40 foot of gutter on each…read moreside workmanship was good. Communication was absolutely the worst.

Purchased a home that had the roof replaced by them. Less than a year later after repair, there is…read morea leak. Called to ask if they would come repair it, was told warranty doesn't transfer and they have a minimum $750 cost for them to come repair. Wouldn't recommend services for a company that doesn't stand behind their work.

I submitted a form to have my roof inspected and was notified that same day. Barry inspected my…read moreroof on the following day. I was expecting a sales pitch but to my surprise Barry told me that my roof was fine and didn't need any work other than fixing the flashing around the chimney. I really appreciate his honesty!! I will remember this company when the time comes for a re-inspection and possibly a new roof.

10-star service! -full roof replacement by Stonebridge in Sept 2024:…read more1. The owner whom I met while walking the block responded to my request for bid immediately and all follow up was quick, thorough, transparent and personal. He responded that very day. They communicated by text, email and phone and I could choose what worked best for me in any given exchange. It is so easy to get business done when a company uses all the tech available to them to reach their clients. I work full time and do not have the time to deal with any Mickey-Mouse operation who doesn't text or use other forms of communication, or takes forever to respond in 2024. 2. They are local, so I trusted them more. I was worried about shady contractors, so I liked that they had a local business address and staff who answer a phone, email paperwork etc. They also worked within what my insurance budget. Everything from the bid to the bill was above board, not shady! 3. The crew were the most hardworking I have ever seen. And, it was so hot that week! ‍They cleaned up after each session and were professional, polite and most of all very kind people. They kept their work contained in my yard and parked properly near my house in the street. They didn't encroach upon the neighbors' property. I received no calls or complaints. They kept all their equipment in order and they were not in our way. They parked their own dumpster to toss the old roof, and someone even came quietly after dark to retrieve it. There was no evidence of their trash, not a speck - impressive! 4. When it came time for me to pay, they offered to pick up the check personally because I was worried about mailing it. What service!!! I am a big fan! I highly recommend this company because they are easy to do business with and their builders are upstanding people. CALL THEM FOR A ROOF!!!

I signed a contract with Stonebridge Roofing on 11/3/2025, and my large roofing/siding project was…read morefinished on 5/27/26. Now that it's been a couple months, I wanted to share my experience working with the company. Throughout the project, I found the sales rep, office staff, and management to be courteous, professional, and generally responsive. When I reported concerns, Stonebridge agreed to fix the issues and worked through many of the problems I identified. Unfortunately, the installation side of the project was much more challenging. The biggest issues in my experience were with workmanship and quality control. Although Stonebridge has quality control people, it often seemed that completed work was not thoroughly inspected before crews left the job site. Instead, many issues were discovered only after I identified them and brought them to Stonebridge. Some examples of the issues I discovered included: - Step flashing had not been installed in one area where the roof meets a wall; wood was exposed. - A bathroom exhaust vent opening was completely covered over with siding. - Exterior light fixture mounting blocks and trim pieces were either installed crooked, not fully seated, or missing altogether. - Loose, bulging, and damaged siding in multiple areas. - Exposed nails through flashing, and bent drip edge. - Multiple areas where the roofing, siding, flashing, fascia, or trim installation required correction or replacement due to poor workmanship. These examples represent only a portion of a multi-page punch list I was asked to create by Stonebridge to document the issues. Another recurring challenge was communication between sales/project management and the onsite crews. I often discussed specific install details or repair issues with sales or office personnel, but many times that information was not communicated to the crews performing the work. Installers would arrive without a clear understanding of previous discussions, requiring the same issues to be explained multiple times. An additional challenge was the language barrier with the non-English speaking onsite crews. By itself, this would not have been a concern if there had been stronger supervision and communication from Stonebridge project management. However, when questions arose about workmanship or repairs, it was very difficult to communicate directly with the installers. My goal with this review is to provide an honest account of my experience so prospective customers know what they may encounter. If you choose Stonebridge, my advice is to stay actively involved throughout your project, inspect the workmanship carefully, ask questions, and don't assume completed work has already been reviewed or inspected. In my experience, Stonebridge was willing to respond after problems were identified, but much of the responsibility for finding those problems fell on me, the homeowner. This ultimately broke down my confidence in the quality of Stonebridge's workmanship.

Fantastic customer service...after sending them an email, received a response in less than 24 hours…read more(was actually less than 6). Was able to set up a time for them to come out a check out a leaking exhaust pipe on a steep pitched roof. Jason arrived right when they said he would and quickly assessed the issue and then fixed it on the spot. Highly recommend this veteran owned company.

We are very happy with the work Ortega Brothers Roofing did on our home. Chandler was excellent…read morewith communication--responsive, clear, and professional from start to finish. The crew worked hard, kept to the schedule, and delivered high-quality results. Chandler even fixed a problem before we were aware of it, demonstrating his attention to detail and integrity. Our roof looks fantastic now, and we wouldn't hesitate to recommend them to anyone looking for reliable, skilled roofing professionals.

Without doubt the best company I have ever dealt with! From the initial estimate to the final…read morecompletion of the work, everything was well beyond what I expected. Chandler was very professional and always followed up to insure the project was completed on time. Our roof looks great, better than I expected. Another plus was no subcontractors! You will be very satisfied if you choose this company.

We hired him to level our yard for our pool. Wednesday night he came to the house and gave us a…read morequote of $600. He asked for $300 up front and told us it would be done by Sunday. He was supposed to be here Thursday morning at 9. He texted me and said he got a late start and got here around 10. It was extremely hot that day so my husband told him that he could leave and just come back early the next morning when it's not so hot out. He was supposed to be here at 7am but didn't show up until after 8am. He asked me if my husband or I could rent a tiller. We gave him $70 cash for the rental on top of the money the night before. At 9:23am he texted me and said he had to go get gas for the tiller and he had a doctor's appointment to go to and he would be back when he was done. I texted him at 12:35pm to let him know I had to run out and do a few errands. He texted me back at 1:07pm and said he just got out of the doctor's appointment. He said he would be back in the evening when it was cooler. I asked him what time and he said 7pm. He never showed up. I texted him at 8:25. He texted me that his wife had the car and he was waiting for her to get back and that he would be back in the morning at 7:30-8 am. Saturday is at 8:05 am I got a text from him saying that he had a flat tire and he would be over once he got it fixed. When I asked him what time he said he couldn't get a tire until 2pm so he would be there Saturday evening. At 7:30 Saturday evening I texted him to ask him what's going on and he said he had a family emergency and he was at the hospital with his son. I totally understand family emergencies so I waited to hear back from him. I didn't hear back so at 7:30 Sunday morning I texted him to ask him if he was going to get here and finish the job and his wife texted me back. She said he would be here to finish the job. I waited all day Sunday for him to contact me and he never did. No phone calls. Nothing. I texted him on Monday morning and told him that I wanted a refund for the job because he didn't get it done. To which he responded that there will be no refund. I will not ever use this company again and I will make sure I let people know what kind of business he's running. Anyone with a job would have been fired for a no call/no show. He didn't have the proper equipment for the job and there was minimal communication except when I texted him first. I'm filing a complaint with the BBB and Madison county. I informed him of this and his response was it's a waste of time. A reputable company would have asked what they could do to rectify the situation but he didn't care.

UPDATE: After posting this review, Joe was in immediate contact and did, in fact, mow the yard a…read morefew hours later. I've edited the review accordingly. I found Joe's business on Yelp and Joe was very responsive when I was in need of someone to quickly mow. I was pleased with his response time and the pictures he provided indicated that the work was good and complete. I scheduled a second mow, he sent pictures, and I paid. And a third. The problem is that I was away from town and when I returned, a couple of days after paying for the completed the third mow, the grass was very high. It was obvious that the third mow had definitely NOT happened. My neighbor had mowed at least once in between (in order not to draw attention to the empty house), leaving me to wonder if the second mow had happened. All three times I received pictures "proving" that the mows had happened. While the first mow is undisputed, I can't know when any of the subsequently shared pictures were taken. I contacted Joe immediately upon my return and discovery (it was a Sunday) and he was very apologetic. He said it was an employee who lied to him and Joe promised to mow later that day or first thing the next (Monday). He did not. On Monday he responded to my text and promised that he would be out on Tuesday, add in a weed treatment and reduce the price on subsequent mows; all of which sounds great except that he didn't show and didn't respond to my text. On Wednesday morning I asked for a refund and was told that he was just waking up but would be there in "a couple of hours". He was again a no show. Then I posted a negative review on Yelp. Joe immediately responded (to me directly), disputing my review, and sharing a story for his whereabouts. And he finally did show up to mow the lawn. In fairness there was rain on Monday and Tuesday, there were also clear windows in which to mow each of the days. He told me that I was his "first job" each of the days. He said it was his employee that had lied about doing the job (and not), but that doesn't explain his lack of follow up. Nor does any of it explain sending "pictures" that clearly were taken at other times. Bottom line: He took my money and did not provide the service until after I posted a negative review. DO NOT USE THIS SERVICE unless you have a way to verify the work.

Excellent service from start to finish. They came out, quoted the job with no sales pressure at…read moreall. The team showed and completed the work in a timely manner. Everything pickup after install. Would highly recommend.

Excellent communication. Resolved a problem with my leaky gutter reasonably and for a fair price,…read morebased on the time and labor involved. Highly recommended.

I had Conner roofing to look at my roof for hail damage there was some needed whole roof insurance…read morecame out looked at all the damages needed gutters and a few other things called them back for a estimate they never called back so if a kid named Conner comes out tell them you want somebody else

Conner roofing did an outstanding job replacing my old roof. The workers are kind and very…read moreefficient workers. They do an unbelievable clean up after installing the roof. The owner Rob Conner's main concern is that his clients are satisfied with the work done, He personally addresses any concerns a person may have. I did a lot of research before hiring Conner Roofing. And it has really paid off! Excellent Company.