After AAA kept sending a very bad towing company called On the Road Towing to get my 100% dead…read moreCadillac Escalade out of my garage. They arrived 3 times without the correct tow dollies. I was finally told by Cadillac Road Service that it "would be my responsibility to get the car removed from my garage". I was beyond stressed after an entire day of On the Road Towing dragging out a job, that they were not equipped to handle. I hung up and called Harshaw Towing. The driver new exactly what I needed and arrived within 30 minutes and had the car removed from the garage in under 30 minutes. He was careful, efficient and knew exactly what he was doing. His bill was fair and I will definitely call them the next time I need a tow. Save yourself time and frustration...just call Harshaw.

Almost to weeks to get my son's car to the repair shop . Accident happened on Saturday. I gave my…read moreinsurance the number to the towing company on That Monday immediately following Saturday. By Thursday I received word that the car had not yet been towed to the repair shop. I called every day to my insurance that week to ensure it got to the shop, then by Thursday's call to the insurance to find out what was happening to find they couldn't understand why it hadn't been moved. I get told on Friday morning, because I called the wrecking company, directly that they will bring it over to First choice collision that same day. I called around 12:45 pm central standard time-talks me they're going to get on their next round, it will be there shortly. I get a call on Tuesday from the repair shop that they never received the car, asking if I knew where it was. Now, Friday I left a crazy angry voicemail with my insurance. We move into the following business day of Tuesday (Monday was Labor Day) when the repair shop tells me they have not received it. I called the wrecker once again, he tells me he'll get it there immediately. He tells me that the repair shop closed early on Friday, because he got there at 3:30'ish, but they were closed, that they must've closed early for the holiday weekend. When I speak to the repair shop, they inform me they indeed were there until 5:30 PM that Friday. Now I'm a little pissed because it's been over a week that the car should've been brought to the shop, he tells me he's on his way back to the yard and that he's going to get my son's car and get it over there. When I call him Tuesday morning at 9:46 am he tells me he's going to get it there that same day. By 4 PM I get a call from the repair shop saying they have still not received it, because I told them to let me know if they didn't receive it. Because it was supposed to be there so quickly. I call the tow, he tells me his car broke down, he tried to call me, but couldn't get a hold of me, all sorts of things. It doesn't make it there by Tuesday evening. He gets it there today, finally. Wednesday, a week and a half later. He tells the repair shop that he didn't get the call until the evening at 3:30 PM, funny story. I have all my call logs to show when I called this wrecker. Now, it is $24 a day for my son's car to sit at the yard. This wrecker lied about hearing from anybody from my insurance, which my insurance identified that they did indeed reach out to and make contact with him, they have the records as well. He lied to me about going and picking it up and taking it there, he lied to the repair shop about when he got contacted to bring it over. He lied about the repair shop being closed. Life happens, I get it. I will always prefer Honesty. But This. No. A Lot of lies from one individual in all of this. If I could give zero stars I would. Fun part, when I called on Tuesday to find out where the hades my son's car was my phone call didn't get answered. We called on my husband's phone, unknown to the wrecker, he answered that one almost immediately. Sad part is he seems super nice and willing to be very helpful, but that didn't get my son's car to the shop, and instead everyone got lied to left and right.