I needed my truck towed late at night and he came and picked me up long before I expected him tooread more

this man took my Harleys to the dealership for my wife and I to sell. when they lowballed us and…read moremade him wait 1 1/2 hrs. he gave us a discount for hauling them back to our residence. A+ service which is what I expected for Harley Davidson but didn't get. Thank you so much sir!!

Had a flat tire while towing our commercial trailer and we found Roadside Rescuer on Google. From…read morethe initial phone call with David to the interaction with the tech, Paul, an overall 10/10 experience. Competitive pricing and fast service. Would recommend to anyone!

I decided to give a mobile mechanic another try considering I'm now in a more populous area. Low…read moreand behold, Roadside Rescuer answered the line on the 3rd ring. I was told that they can help me with getting gas. I was stranded on the Northside without gas and my car wouldn't start. It was scary. I was told that it would cost $100 for the service; pretty darn pricey if you ask me, but I needed gas and since I don't have a reliable support system of friends in the area (anymore), I paid the fee and waited for the arrival. After 30 minutes, the technician arrived with the 2 gallon of gas. Just enough so that I could fill up at the service station. The technician was incredibly nice, helpful, professional, and focused. The person I spoke with over the phone was direct, but kind as well. Great service and I'm so thankful that they were dependable!

Great service at a great price, and delivered as promised. Definitely recommend this companyread more

Reality in Houston is that were all likely to get our vehicles dinged at some point. I was dealing…read morewith a hit and run and luckily I was referred to Bat's. Boston (mechanic) is an experienced professional who helped me alleviate costs and do an outstanding job on the damaged body work on my car. He even gave me a ride to the rental car pickup to get me a deal on the rental car. If you want a professional job with people who treat you like family, then come on by. Thank you Boston, my whole experience turned from a negative to a positive thanks to you. Job well done!

I got into a fender bender mid-day Thursday, and originally wanted my car towed home because I am…read more18 and was alone at the scene. I was swayed by Conroe PD to have it towed instead by this wrecker company/body shop because it would supposedly be more "convenient" and "cheaper." I was not even given the card of where my car was going until I asked multiple times. On Thursday we called Tommy's Paint and Body and a woman answered, took our email address, and said they would look at it and reach back out with a quote. Friday morning we called and they had still not looked at the car, so we assumed they were busy. She again said they would get back to us. We called later in the day and she said they would look at it "now." We called for a third time Friday and a man answered saying he didn't know anything about it, they were closed, and we would have to wait until Monday. Meanwhile, the lot fees were $22.85 a day, plus a $20 impound fee even though we were led to believe it was not being impounded, a $50 "storage notification fee" even though WE were the ones repeatedly calling THEM, and on top of the $200 tow fee there was also a $35 fuel charge. We let them know Thursday that this would not be covered by insurance and we needed a quote on making it drivable and fully fixed as well. Then Monday we were just now informed that moving my car from the impound lot next door into the actual body shop would not even be an option until we came in person to pay the impound fees first, and that they do not allow over-the-phone payment. If these fees and requirements had been disclosed Thursday, we would not have left the car sitting there for days while nobody even looked at it. At that point it felt very obvious they were more interested in charging lot/storage fees than actually helping customers. They did not disclose certain fees up front, or that we would have to come in person with cash or money order just to have it looked at or to tow it elsewhere. We ended up towing it to a different shop. I let them know my issues with the service and they showed zero concern nor apologetic. Terrible communication and terrible service.

My mom's car was impounded by Conroe PD and sent here. The representative we spoke with (Steven…read moreMcKay) refused debit card payment and insisted only on accepting cash or money order. This is illegal in the state of Texas. We called during open business hours (around 1:50something pm) but were called back and told by Steven McKay he would be going into a meeting and no one would be available to assist us to get the car back. So we waited for him to contact us after his meeting before ubering there. He contacted my mom after the posted business hours to the facility itself around 7pm letting her know we could come. We ordered the Uber, had to withdrawal cash and she received two calls rushing her on the way there. When we arrived to the location given the business was closed, Steven and his family were pulled up in a car in the parking lot and did the entire transaction outside of the facility in the rain while we got soaked until he opened his trunk and had us stand under it. I still was getting soaked but at least my mom was covered. He refused to make any change for our transaction stating he had no way to provide change so we had to pay over the stated price to pay the total amount and received no receipt of transaction what so ever, at no point did he offer us any way of knowing exactly what we were being charged $271.12 for. Thankfully I had a couple dollars to give my mom or she would have had to pay him $18 and some change over instead of almost a dollar over. But when he thought she'd have to give him a full $20 for $1.12 missing he stayed firm in that he could not give change and would have to take the overcharge. He did accept the almost $1 overcharge and still provided no change. This is illegal. Then we were asked to walk around the corner and across the street in the rain to where her car was locked up. And finally given back the car. I will be taking this up with Conroe PD and bringing to light the predatory towing going on here. We were told this facility is 24 hours by both Conroe PD and Steven McKay. So having to wait 5 hours before being allowed to come due to him having a meeting was illegal as well. Contacting Conroe PD and my attorney first thing tomorrow morning. I also noticed a response from this company to another review on google where they stated Conroe PD sets a $200 tow price and that shouldn't raise before 24 hrs. My mother was quoted over $200 just hours after her car was impounded.

Through Pep Boys Roadside Assistance, I scheduled for Milstead Automotive to tow my car and was…read moregiven an arrival time of 5:45-6:15 pm. I called Milstead around 6:20 pm because the online portal did not show that the status of my service had been updated to show that the tow truck was in route or that the truck had already picked up my vehicle. I was told by a Milstead employee that their drivers were behind because of traffic and could not arrive before 7 pm. This was going to be a problem because the business my vehicle was at closed at 7 pm. The employee said that she could reschedule my service for 8 am the next day and I agreed to that. For the original service request, I spoke to a Milstead employee at 4:24 pm to confirm that they had received my request and it was confirmed. No one from Milstead contacted me to say that they were not going to be able to adhere to their arrival time. The next day, I called Milstead around 8:15 am to see if my car had been picked up and the employee said that my service had been set for 10-11 am and could not be moved to a sooner time. I let the employee know about my situation from the previous day and she said there was no documentation that my tow service was rescheduled for 8 am that day. I canceled my service with Milstead because they pushed back their arrival time twice without updating me that they would be doing so.

Towing a car with the alarm going off at 3 IN THE MORNING!!!!!! Come on guys some of us have kids…read moresleeping. Harris county is protected by quiet hours 10pm - 7 am y'all are not exempt from that rule. I call the shop to talk to them about this and I got hung up on so thanks for waking up the whole street this morning.

I can't say enough good things about Cornerstone Collision in Conroe. From day one they were…read moreprofessional, on time, and kept me updated without me having to chase them down. That alone sets them apart. What really impressed me was how they handled the insurance company. They didn't just go along with whatever was easiest. They actually advocated for me and made sure the repairs were done the right way, not the cheap way. You can tell they know what they're doing and they care about doing it ethically. The finished work looks great and everything was completed when they said it would be. Overall, just a smooth, honest experience. I wouldn't hesitate to use them again or recommend them to anyone needing collision repair.

They did and amazing job installing a dash camera on my personal vehicle! They were efficient,…read moreclean, and professional. Hope to be back soon!