We chose to service our AC and heating with Baton Rouge Air Conditioning an Heating without asking…read morearound, since we already knew that the previous owner of our home had the units serviced with them. They helped us to choose a service plan to work with our home and scheduled cleaning and servicing. We unfortunately had an issue where one of our units was busted all throughout the summer heat and we couldn't afford to purchase a new one... Thankfully the owners had a solution for us and was able to quickly come out and repair our unit for a fraction of what a new unit would cost. We are deeply grateful for their kindness and knowledge on the issue. We will continue to use them for any of our heating and cooling needs and would definitely recommend them!

I have used them for years and have consistently kept a service agreement with them. Be warned:…read morenow, every time you call during business hours, you get, "They aren't working today, and someone will call you back tomorrow, probably." Do not waste your time, and certainly don't fall for any indication that you will receive any sort of customer service by pre-paying them. I will be moving immediately to a company that actually serves its customers.

Uninsured Unethical & Unprofessional…read more ********************************** Updated May 2024 We were forced to take Carl Roger's and his company to court to get a resolution on our HVAC defect, water damage, mold growth, and restoration(see original review below). Carl did show us the courtesy of showing up to court and sharing his "story". Fortunately, Southeast Heating & Air Conditioning and its Owner Carl Roger's was found LIABLE of all the damages he caused to our home and was ordered to pay the remaining balance of the repairs completed. Despite an official judgement from the court ordering Carl to reimburse us for all repairs, judicial interest, and court courts - as of May 18th, 2024 we have STILL heard nothing from him, his company and have received NO payment. Let this be a reminder to ALWAYS vet all contractors before having any work done on your home. Ask for insurance and license information UPFRONT. I hope that something like this doesn't happen to anyone else in the future. ***************************** Original Review 2023 I have been holding off on writing this review due to pending litigation but have been given the all-clear. Although Carl of Southeast AC may have once been a reputable contractor, that time as passed. He installed a brand new unit to our home June 2022. One year later he personally completed our annual inspection & maintenance in May of 2023. In August of this year, just weeks after his inspection/maintenance, water started pouring out of our ceiling due to a faulty float switch, broken drip pan, AND clogged lines. Carl apologized for missing these errors during his prior inspection and offered to paint over the damage to our wall. His painter came out who found significant MOLD DAMAGE and recommended the whole ceiling and wall be replaced. Carl gave us a deposit and the go-ahead to have a contractor begin the necessary repairs. Once the repairs were completed, Carl ghosted us and refused to pay the remaining balance. He installed faulty equipment, performed negligent maintenance, and then refused to pay for the extensive damage to our home. He lacks professionalism in all our communications and blatantly lied to cover up his error. He is only concerned with his pockets and not the quality of work or his customers. If you have had equipment installed by this man, PLEASE have another person inspect it. DO NOT trust Southeast Heating and Air to uphold any quality or standard. (It's cheap for a reason)

***UPDATE: I've gotten a couple of inquiries about this…read morereview I wrote last year about Carl Roger's of Southeast Heating & Air Conditioning. Southeast Heating & Air Conditioning Southeast Heating & Air Conditioning We were forced to take Carl and his company to court to get a resolution to our HVAC defect, water damage, mold growth, and restoration. Carl did show us the courtesy of showing up to court and speaking with the judge. Fortunately, Southeast Heating & Air Conditioning and its Owner Carl Roger's was found LIABLE of all the damages he caused to our home and was ordered to pay the remaining balance of the repairs completed. Despite an official judgement from the court ordering Carl to reimburse us for all repairs, judicial interest, and court courts - as of May 18th, 2024 we have heard nothing from him, his company and have received NO payment. Let this be a reminder to ALWAYS vet all contractors before having any work done on your home. Ask for insurance and license information UPFRONT. I hope that something like this doesn't happen to anyone else in the future. This review, all of its comments and images will remain active as long as all of these facts remain true. ****

Called Mr Kyle to get someone to come check out my ac/heater issues. He was there the next day to…read morediagnose it and quickly found my problem. Called me to explain what caused the failure and gave me a complete price right there over the phone. Even offered to help walk me through the install process (blower motor) if I was looking to save some money. I felt more safe leaving this install to a professional and Kyle was more than able to tackle the job. He also noticed some insulation that was missing on a pipe that ended up dripping onto my ceiling and caused some stains, and he hooked that up for free! Great guy. Great service. Quick and knowledgeable of the job at hand. Would highly recommend anyone needing work done on their HVAC system to call Flawless heating and air.

Best in the business, in my opinion!…read more My A/C unit in the attic had water in the pan under the unit. I only discovered this because I went up into the attic. I called A&K (Kerry) the next day and within 24 hours he was at my house fixing my unit. He called when he was on the way to my house to let me know that I could come home from work. I really appreciated this so I didn't have to sit at home all morning. When he got there, he had all of the supplies needed and fixed my unit within 20 minutes... what I needed done was a common problem, a yearly check up. He was professional and told me what was wrong and gave me a reasonable price for his work. I will definitely being using Kerry always!

Three true professionals worked diligently to furnish me with a top notice clean AC installation…read more Their customer service was excellent and I would recommend them above ALL of the other AC folks around Baton Rouge. Professional Courteous Responsive Maybe customer service ain't dead!?!? Use this company!!!!

I called them out to do a repair on the master bathroom toilet. It took them two days to figure out…read morewhat was wrong when they did they had to redo some plumbing to the septic system in the process of doing that they removed an 1 1/2 line to my aerator system. This is a rental property, so I didn't notice that it was removed for several months. It took me over a week and a half of constantly leaving messages for their office manager Todd to actually return my phone calls. Now they are denying removing the piping for my aerator when it was clearly there and working before they came and installed the new plumbing. Between the poor customer service and a technician that is clearly lying I will never use them again Yes you sent two employees out after. One gave me another estimate and the second one which I was there with him agreed that the new piping they installed was right where the piping for the Aerator was. I'm guessing someone came in the back yard and removed it and also unplugged the aerator that's been installed for the past 7 years.

If you have a true emergency don't call this company. They never called me back or come out.read more

Excellent customer service. Prompt service and fairly priced. Highly recommend for all your air…read moreand heating needs.

I want to thank Rebel HVAC for their truly professional work.  We had a heating problem and decided…read moreto call Rebel (first time).  I spoke to Mary in the office and she was wonderful - and even though we didn't have an appointment she was able to get us a service tech - Richard.  When Richard arrived he was very thorough at diagnosing the problem and explaining it to us.  He was extremely professional and very personable - all at the same time!  Very impressive.  We've been in our home for over 28 years and have in the past used other companies - but no more.  We've come to the conclusion that Rebel will be the ONLY company we will use from now on!

A/c on my rental property was not working. I found this company in yelp and was prepared to have to…read moreget several estimates to find a reasonable one. They came right away. Found the problem and fixed it. No attempts to upsale or overprice the estimate. It was simply that the tentants dog chewed the wires outside. They also checked the Freon while there. I was ready to get a huge estimate. It was less than $175 to fix it. I'm happy. I'll use them and recommend them.

Professional Heat & Air installed a replacement Heat & Air system for me about a year ago. The…read moreproducts used were excellent. The crew showed up on time with adequate help to do the job, They adapted to changes due to differences from my old to the new unit. The owner and several supervisors came over to insure all of the work was done properly and they have followed up on the job during this past year to insure all was well. They were neat, polite and professional. They may not be the least expensive in town but they are certainly amongst the best. I highly recommend this company.

I had service done at my home in August right before I went out of town for a funeral. They said…read morethey did the proper work on my up stairs and turns out they didn't do a thing. It actually caused a major leak in my ceiling forcing me to cut a huge section out. Keep in mind I was out of town when I found out they didn't do the proper work. I Will Never use their services again unless I get a refund. Horrible people when I told them I just lost a brother and I have to fly to California. It's never fun getting a phone call call stating '' you ceiling is holding water. This could of caused mold . I called a different company and they stated '' they didn't do a Danm thing and you should take legal action'' Not only did I have to pay $700 for the same services but another $3,600 to replace the Sheetrock, insulation, etc. its messed up and as caused hell for me these past two months. Shame on you.