I recently purchased an ebike for my niece who lives in Mayfield. Ed helped her with all her needs…read more He accessorized the bike, took time to maker her comfortable with its controls and charging and answered all her questions. I found him knowledgeable, kind and honest. His pricing is also reasonable. I would recommend him highly.

Amazing service, super-knowledgeable. Ed was thorough, friendly, AND had a great playlist. Thanks…read morefor coming to the rescue and saving our bike trip. Highly recommend.

Neil operates a most reliable, and friendly local service and repair that one grows to trust.read more

Great customer service and care and amazing help finding what you need…read moreGreat value in parts and a verry vast selection

Amazing bike shop. Customer service is excellent. It's in a great location of Delmar. Bikes…read moreavailable for all ages and different types available. Hoping to purchase a Huffy bike for the summer time.

Great service, and products infused with a sense of humor! Very knowledgeable staff and long…read morestanding in the community

Had a flat on the first day of my vacation and was able to get it fixed while I waited!read more

(Back Story) So my review starts with a "Bad Dad" moment…read more Accidentally let my son's bike fall out of my open hatch on my car while backing up this morning and ran it over. Derailleur (yes, that's how it spelled, thank you Google) was completely twisted, cables crushed and slight bend to derailleur hanger. My son rides daily and how would I tell him when he came home from school that the bike was wrecked. (Start Review) I called Catskill Bicycle Supply shortly after they opened. Spoke with Lee on the phone and he said to bring the bike in and he would look at it. They were open on a Monday which doesn't happen a lot in rural New York which was nice. I brought the bike in and he took a quick look and told me a few things he saw and asked me to leave the bike and he would get back to me with an estimate. I left expecting to hear from him later in the week. Shortly after noon time, I had a text with a very reasonable and detailed estimate from them. I gave them the green light to make the repairs and again made an assumption that I would here from them by the end of the week at the earliest. Two hours later, Lee texted that my son's bike was ready for pick up, exactly four hours after being broken. They were able to squeeze in the repairs while waiting for parts on other repairs and explained that a two hour turnaround isn't the norm but they knew the kid would be sad without his bike. Can't thank them enough for the great service. Now the quandary, do I tell my son of what transpired since 8:30am today or just park the bike? Tips: Located on Main Street Catskill conveniently with street parking. While this was a service visit, their bike's for sale looked pretty amazing. Was in and out so quick, I never got any photos.

Mike was helpful and informative to a couple of newbies to electric bikes. My wife and I love them!read more

They fixed up my old bike and got it running in a very short time. My experience was that the shop…read morewas very friendly, professional and helpful. I was so surprised by Cecilia's 1 star rating, that I had to check out her other reviews and LOL, every single one of them was a 1-star review! Not a happy person, I would imagine.

Bought a new bicycle last week.....both salesmanship and professionalism were excellent for all…read moreinvolved which included Jake and Alex. I've been back twice since my original purchase for different accessories and both times left feeling well treated and happy. Great store and great staff ! Dave M

Jake, Brad, and Dick are all extremely knowledgeable with bicycles, both sales and service…read more I have purchased several bikes here. The prices, customer service, and mechanical service are second to none! I will always get my bikes from Freemans Bridge Sports. They have a good variety of accessories as well.

Super Helpful... great prices. Sam worked with me when I showed up early on a Saturday having…read moredriven an hour

Sam could not have been more helpful and responsive to my emails super service great to have in…read moreour local community

I needed my brakes on my Marin adjusted. The staff was very friendly. He adjusted my brakes and…read moregears perfectly. The only reason they didn't get 5 stars was the pricing of accessories seemed high to me. That may not be a fair considering I live in the south and I am new to the cycling world. The prices may be right on. A great shop and I will return when I am in the area.

I hadn't been on a bike in many years and I purchased a bike used from a friend. Matt took the…read moretime and energy to look my bike over and tell me exactly what it needed without over charging me. He has answered all my questions and I have had many. I wouldn't go to any other shop. Matt and the NY Bicycle company are top notch.

I don't believe it's in business anymore... I went looking for it and I couldn't find it. I asked…read moreeverybody where it was and nobody knew who it was. I went to the exact address that's on their website and they are not there. I don't believe this business is in business anymore. At least not at this guideboard Road location.

Great place to get you back on your Bike again! They really…read moreknow the ends and outs of bike repair. Left today and 13 miles later it has never been smoother.

Once again Trek in Saratoga has come thru for me. They put on my speaker/bell no charge in 5…read moreminutes and advised me that I don't necessarily need a tune up. They could have chgd me for both. Every salesperson at this Trek is always willing to help you ride more and better and not high pressure sales. This place defines " Customer Service". Thank you

These guys are so nice and efficient, took great care of my bike again…read more Needed a fender repair and a wheel to be 'true'd'.. it was running. They fixed it quickly with a smile. Reasonable as well. They are simply great! I'm sure there are seasonable times when they get really busy. Highly recommend!!