Slow and terrible customer service. There were 3 employees and I was just waiting and had to ask if…read moresomeone can check me out while one was on her phone and the other 2 look older than my grandmas dog.

Went in to make a hefty purchase and cashier Alex scanned his own loyalty card before allowing me…read moreto input my phone number. He stated "it's the same you still get the discount" How is it the same? You get all of the points. I was not happy with this and informed them that's it's against company policy. He didn't give me a receipt so I had to go back inside to get it. There was another gentleman there that was very nice, he's probably the reason this place is well put together. I normally don't come here for the food so I can't really comment on that

When I was beginning to check out Kaitlynn was the supervisor and as I was checking wi saw and…read moreheard Jessica the Manager what an incredible asset y'all have. They both complement each other.

VIVA LA FRANCE! Ugh I can't express how much I enjoyed this class…read more 9 tastings (including food) for only $20.00. You can't beat that. Stacy was phenomenal; I learned so much from here. I never cared for wine before this class but now I have a greater appreciation for wine. I would 100% recommend attending a wine tasting course here.

Small store but has all the basics you need plus some. Always had good service. Would buy from here…read moreagain.

I literally come here every 2 weeks to purchase liquor and i must say the customer service is…read moreawesome. If they don't have what i need i call at a later time and the clerk lets me know when a shipment will come in. I love this place located across from Towne Lake. I've had bad customer service at other liquor stores in Cypress, but Canyon Lakes is the BEST hands down and i will not go anywhere else!!!!!

Friendly staff. Good selection…read more This Spec's has a really good cigar selection too.

Friendliest staff dealing with all the "yahoos" out there! Thank you for your patience!read more

The service and stocking at the Westheimer and Kirkwood has much to be desired. The shelves are not…read morestocked ( they also need a new buyer to keep an account of what sells out the most) the young men in the back gather and talk about everything except assisting customers and the women that check you out act as though their doing you a favor. And the security person inside...worthless! Wish " Total Wine" would move into the now vacant Sprouts store. Give Spec's a run for their money.

I am surprised to see the number of negative comments posted here. Granted I have only been there…read more2 or 3 times however my experience has been completely opposite ! The service was excellent. I needed something which was not on the shelves. An associate immediately went into their storage area and found what i was looking for. The lady upfront in charge of the register was very friendly and efficient and expeditiously got me out of the store without any problem. I seriously wonder if I was extremely fortunate or if people get more and more demanding and entitled!! Sounds familiar?

Beautiful location. Rude staff. Didn't even have the liquor I was looking for very under stocked…read moreand overstaffed. Won't be coming back here again.

YOU CAN'T GO WRONG AT SPEC'S…read more Spec's is one of my most preferred liquor stores in the surrounding Houston area for several reasons! They're always stocked with my favorites, customer service is great, and their locations are plentiful! I can always count on this establishment to have my favorite brands in stock such as Crown Royal, Hennessy, Tito's, Patron, Grand Marnier, and more. However, they never have the rum that I fancy so much, Barbancourt Haiti Rhum. I always have to get it from Total Wines and more. Nevertheless, Spec's always come through for me keeping the shelves stocked with my most purchased items. I can never go wrong when I visit them. I also like the fact that they always have those tiny travel size Amsterdam Vodkas in stock. I love to buy them and give them away to friends and family as gifts and souvenir items. For some reason, it's difficult to find them at other liquor stores, but you better believe that Spec's will have them in stock in all the available flavors, which includes watermelon, pineapple, and peach. Furthermore, customer service is good! This was my first time visiting this particular location and I was impressed with its size, because most of the Spec's that I've visited in the past are really small, but this one was big. It was sort of intimidating, but the workers were friendly, welcoming, and inviting. There's always someone willing to assist you in finding an item if you appear to be having a difficult time finding what you're searching for. This is my experience at every Spec's that I've visited and I have been to quite a few. There's one even bigger than this location that I was extremely amazed by. It's been quite a while since I've shopped there, and it's super huge! I believe it's located on FM 1960 near Eldridge, if I'm not mistaken. Once I get the chance, I'm going to pay them another visit in the future. There's also another big Spec's located on Highway 6 and Huffmeister. Moreover, you can always find a Spec's nearby because they are plentiful location wise. I don't mind shopping at small business liquor stores but I prefer Spec's and never have trouble finding a location close by wherever I may be in the surrounding Houston area. Overall, Spec's is a big corporate name in the liquor industry that service the Texas area where you can find most of your preferred liquor brands and more! I've never had a problem with customer service at any of the locations. Someone always greets me upon entering the building and I'm always offered some assistance in finding what I'm looking for. However, there's one slight issue that I have with this company and it's the extra charge that is applied to one's bill when using a credit card. If it wasn't for that, I would give this company five stars. I highly recommend this location for anyone who resides in the Cypress area or visiting the area. You can't go wrong here. There's also plenty of parking but the lot can get pretty busy, so please be careful while walking in this parking lot.