I didn't even know anything about this company until I called into car shield for a tow truck and John from that company showed up quickly did what he needed to do was polite but short on words and he was very helpful all in all it was a 10 out of 10 the service I got and I would recommendS&S Towing for roadside service or if you need a tow truck the experience I had with them was 10 out of 10 read more

This thieves took my car that was parked infront of my house in Haines City on a Sunday at 2 am they didn't had any reason why they took my car I'm so furious about this towing company scamming people this is a robbery and they need to be investigated. read more

Extremely belligerent customer service on the phone, hangs up on you, tows your car and then holds it hostage since no one works at the location to release them, damages cars while towing them, what more reason do you need to stay away from this business? would not trust using any service of theirs. Point will be proven when they give a belligerent response to this review :) read more

The driver,John,was professional and courteous. He showed up on time. Rebecca and Dave were so helpful, they made what started out as a bad day, much better. Thanks Guys !!! read more

Predatory towing at its finest. Living in my community for the past year and I hardly ever see these guys during the day let alone around 11am.. if anything tow companies usually prowl at night. Take a look at their sarcastic replies to negative reviews which proves their lack of empathy, but hey you know they sure are happy for those quick cash grabs (which we all know a cash payment is super intentional). They towed my dads rental in which the bottom bumper where the latch is located they removed a piece of this and as my father requested information to this so he is not liable for a missing piece of the car the very nasty lady in the office said that while they take photos of every vehicle before it's towed they cannot render these photos to us surely you are competent enough to know how to send an email? Or is it that you are predatory towers as I've stated and have no interest in conducting business professionally and at that with integrity?? The lady passively tells us over the phone that "she can try to send us these pictures" again WHAT is so difficult to send a picture? Or our option is to contact CDD. I mean at this point... you're only making yourselves look worse, so yes I've had my fair share of experiences with predatory towers and S&S is among the rest at being slimey business owners. So be careful who you choose! I mean really towing companies should only be used for emergencies not stealing money from people 7 days a week. I look forward to the nasty reply that awaits my review since you all have nothing better to do. But remember I'm entitled to leave this here after our experience read more

I had my truck illegally towed by this company and had to jump thru several loops to prove to them they made a mistake. They said they do a 24 hour patrol thru neighborhoods looking for illegally parked vehicles. They found mine parked in front of my house and towed it saying it was in a tow away zone. They towed it at 9PM on a Friday night that I believe was done because if I tried to recover it, they would be able to charge me an extra fee for picking it up after business hours. I called and found this out and decided to wait until Monday. When I provided map, plot, and video evidence they had make a mistake they had no choice but to release my truck and not charge me. They did apologize but I still feel violated because of how they tried to do this. If I hadn't found the map and had video proof of where my truck was parked they would have charged me the full amount which by the way had to be paid in cash. Go figure. This is a sad way to take advantage of working people and make money in my opinion. read more

they are no where no good, I got into an accident. no police or this towing company told me any info on what to do. I got another car and went to get the registration and tag done. s&s put a hold on so that I couldn't revive a new plate.....my thing is you towed my car held it for hostage no informing me or nothing. you then tell me in order to free myself so that I can get another car registered I have to pay for towing, but since its in your possession how do i owe anything if you took my car if anything we should be even you tow my car I don't pick it up you own it not give me a towing fee plus owning my car read more

Driver is rude and extremely unhelpful when trying to get answers from questions asked. Completely disrespectful!. Scratched my car and driveway. read more