Irma was very communicative. She was very detailed. When she showed up, she wasn't expecting the…read moreamount of work that I wanted completed. I told her that quality was very important and she ended up spending the time to get the house cleaned to the quality level that I was expecting at a very reasonable price. I would certainly consider using her again for a move in / move out cleaning for my rental home. Also, I am going to see if I can find some time between my current cleaner to get her into our house to clean my main house. I would fully recommend Irma for your house cleaning.

I had to clean after she left and she didn't finish even half of what she was supposed to. After an…read morehour of her being in my primary bathroom I went to check to see what was taking her so long (I clean my space regularly so it wasn't extremely dirty at all) I found her on her phone. She claimed that it took her so long because she deep cleaned my walk in shower (clearly she didn't) but once she left I noticed she didn't even wipe the outer parts of the commode. Not to mention she was almost an hour late. 2 1/2 hours of her wasting time! Oh and she doesn't put anything back in its proper place.

I made my first appointment with So Fresh Maids last week. Elsa and Rosa showed up on time, were…read morevery sweet and quick with their work. They brought a nice welcoming letter and candle that smells so good. They were so sweet to my dog as he would get in the way of them cleaning sometimes. My home looks and smells great... even a week later. I have my next appointments booked... as I signed up for the monthly cleanings. I can't wait to see those sweet ladies smiles again and my home sparkle! I would recommend this company to anyone looking for a great and professional clean. Their prices are in line with the competition out there as well... you can believe me, I've done my homework!

It was a fabulous experience. Christina made the booking process quick and painless. On the day of…read moremy appointment, she came and looked over the place & stayed with me until the movers came to get rid of my damaged furniture (Hurricane Harvey SUCKS!!). Then Gaby showed up and worked like a cleaning MACHINE and got ALLLLLLL the dirt off my floors from having almost 2 feet of water in my apartment (Did I mention Hurricane Harvey SUCKS?!). I would recommend this service to anyone who has the need for an excellent cleaning!!

Called Deniece last minute the evening before, to see if she could help us with our move out…read morecleaning. She was quick to respond, super sweet and very accommodating. Deniece was able to help me out the very next day which was such a shock because, other companies wouldn't have been able to come out until next week. By the time she finished cleaning the house, she had done such an excellent job, that the house looked cleaner than when we first moved in. She was able to get into the spots that I didn't even realize, would have dirt and debris. My husband and I did help her as it was so last minute, and hellooo that IS my mess! It did take us 2 days to complete the job but she guided us on the easier tasks while she did the more meticulous ones. We even picked up some new tips on how to become a super cleaner haha! Thank you so much Deniece, for your hard work and dedication to your business(her get away, as she had told me). It was such a pleasure to have you help us clean! For those of you looking for home cleaning services just stop looking and give her a call! I promise, you will be happy. She takes pride in her work(10+ years experience), her prices are VERY reasonable, & she has a service guarantee, in which she will come back to fix anything you are unhappy with(to an extent of course). What more could you ask for?? I will definitely be recommending her to family/friends & calling her again for future clean ups!

Mandie did an excellent job for our move out. I called her last minute and she fit us in. She was…read moresuch a good communicator throughout the whole process and when we couldn't be there for the walk through, she face timed it with me. We got our full security deposit back! :). I highly recommend her.

We're very professional and prompt but I was not impressed by the quality of the clean…read more Specifically book a deep clean so they would cover baseboard and they did not. Visible debris left on the floor. I called and they were able to come back and clean the baseboard and redo the floors and said they had a faulty vacuum cleaner (no mention of this before they left the first time). I did end up getting ~$50 back but still ended up spending over ~$300 for a deep clean where the things listed we're not done and I had to micromanage to get thing to an acceptable place.

It's the little things for me. I just moved into this condominium and because of my schedule,…read moretaking the time to "deep clean" was not an option. To Yelp I went. When I made my appointment I was very specific that the focus of the cleaning should be the bathroom and kitchen. Whoever cleaned before I moved in did a terrible job. Even with the focus on those two rooms I feel like no initiative was taken. Kim came to my residence. She was very nice and professional. I stayed while she cleaned as I work from home. I pointed out a couple things that really bothered me and wanted her to focus on in the bathroom and kitchen. She explained that certain things would not be spotless due to wear and tear. I understood and asked her to do the best she could. Though she focused on those things I asked her to other areas were missed. The pictures show a few of the specific areas I pointed out to Kim. If you look carefully in some of those areas you can see it's still dirty. I'm not dissatisfied but I'm not 100% satisfied. This was my first time using a cleaning company. After 2 days of searching I made my decision to go with this company for two reasons. They were the cheapest and minority (black) owned. Now I wonder if I would've paid a little more would the results be the same? **Not a big deal but worth mentioning** The $1 charge showed up after I booked my appointment. I figured it was just a hold until the full balance was paid. As you can see in the picture it was not. I thought maybe the next day I would receive a call or message from the owner about the mistake and that she would refund my $1 but NOTHING. When I noticed it was no longer a pending charge I charged it to the game as "Kim can have it as her tip". LOL

These guys are fantastic. I was tired of my old cleaning lady bailing on me all the time and my…read moreplace was getting pretty gross (yeah yeah, I admit it) so I decided to give AM a try and my place has never looked better. The maid did an outstanding job in my place, she was super professional and she even brought me a little present. Booking and paying online was pretty easy and their customer service is friendly and accommodating. Couldn't be happier with the way my home looks! I immediately got them to keep coming back every other week. They are about $10 bucks more than I used to pay, but honestly, the reliability of the housekeepr and the awesome job she does in my home definitely makes it worth it. They accept paypal and credit card online. I highly recommend them.

I don't even want to give it one star, but I have no option. This is NOT based on a cleaning…read morebecause I never have them the opportunity to come to our house. Let me explain. Maybe I'm the only person in Houston that requires I meet the person who's coming into MY house when I'm not home. The owners both told me that's not their typical order of business to meet the people whos houae they are cleaning and seemed shocked I was even asking to meet the woman that would be in our house. So, I politely told him I would take my business else where. I'm sure these people are great cleaners, but not being able to fulfill the ONE thing I ask, I'm not interested in pursing business.

We booked a move out cleaning and they never showed up! Someone with the company called twice but…read moredid not leave a message. My elderly father did not recognize the number as it was not the one associated with the business. So they never showed up! He had been waiting at the home since 6 am. We set up the appointment and received the confirmation email. When I called to notify of the missed appointment the woman stated she would see if someone could come later and would call me back. She never did! I called repeatedly to reschedule and have received no response. It has been FIVE days. I really can't understand how you can be in business and treat customers like that.

WOW, is all I can say!!!! Moved out yesterday and they cleaned the apartment today! It looks…read morecompletely different and I feel confident this will get my deposit back! I'm still in shock looking at the pictures!!! Thank you!!!! Amazing job!!!!! Looks better than the day I moved in!

Since moving into this house with my mom to care for her, we needed someone to help with the care…read moreof the house as she is a full time job. Isa is the fourth (yes you absolutely did read that right! Fourth!) person we hired. When it comes to cleaning my home I expect it to be cleaned as if I was the one doing the cleaning. And am willing to pay accordingly. I scheduled an appointment with Isa which by the way was within a couple of days of first contact! She was extremely professional, did a complete walk through of the entire house and every single detail of what was expected and what was included was discussed. That impressed me beyond belief as two of the others, one a large corporation and one a independent quoted prices sight unseen. The that impressed me the most (hang on to your hats folks cause y'all a ain't gonna believe this!) the first clean was a deep clean top to bottom and several hours after they left I noticed a couple of places that were missed (very small places easily overlooked) and when I brought it to her attention.... she actually apologized! Now the reason that impressed me so much, cause I know y'all are wondering why, is because when I had the same issue with two of the others, corporate always said they would take care of it next clean but never did and each clean something was always wrong. And independent actually has the nerve to say she did a good job, even in the face of photo evidence to the contrary and claimed I was just too picky. Moral of the story and bottom line is... If you want your house clean at a very good price for a job that far exceeds your expectations then Isa Cleaning Plus is the one for you!

We don't live nearby, so we needed a reliable and professional company for an extensive deep…read morecleaning of our property in Cypress, TX, aiming to prepare it for the next tenant. After searching around we found Isa Cleaning Plus, and decided to hire them for the job. Despite the short notice and the magnitude of the task at hand, Isabel and her team delivered an exceptional performance. The transformation was remarkable, leaving our house looking as though it were brand new. Having engaged cleaning services from larger corporations in the past, Isa Cleaning Plus stood out due to the unparalleled attention to detail and a genuine sense of ownership displayed by Isabel and her team. It was evident that being a small, woman-owned business contributed to their appreciation for every customer. This personal touch elevated the overall experience, setting Isa Cleaning Plus apart from the larger competitors. I wholeheartedly recommend Isabel and her team for their outstanding service. Their dedication and meticulous approach ensure a level of quality that surpasses the standard, making them an excellent choice for anyone in need of a thorough and professional cleaning service.

Just had a wonderful experience with Green Leaf Maid Service. They put the final touches on getting…read moremy rental property ready. Outstanding job. I will definitely use them again. Don't hesitate to hire Janie and her crew at Green Leaf!

I booked an appointment online and received a confirmation text. The day and time came, no one…read moreshowed up and no one contacted me. I called, left two voicemails, but no one returned my phone call. At least they didn't get ny money.