I had an awesome experience here. Ryan put on a custom exhaust for me and had a wide selection of…read moretailpipes and exhaust tips to choose from. He also noticed an exhaust leak which he fixed on the spot for cheap! My Tahoe has so much more power now and sounds amazing after putting on a Magnaflow muffler. The facilities were clean and had a comfy chair in the waiting room

Ask mechanic to place my parts removed my car and instead they kept and trashed. They will learn to…read morefollow instructions from the right one today. So your response is to respond to a review however you have my number from documentation on file, you remember who I was, but yet you never made amends to me personally for replacement. Your response was well it is what it is because it was already sent to dumped so yea whatever. FREEDOM EXHAUST (Owner) a year ago I am sorry you did not have a great experience. After speaking with the tech, he placed them at the bay after the job was done, but they were not collected. The job was performed on 3/20/25, they were reserved for the customer and were not discarded until 3/27/25. We have a variety of resonators we are willing to work with you on. Thank you for your business.

DES was very helpful in installing my side view mirror. Service was quick and easy and customer…read moreservice was excellent. Highly recommend!

I had a problem with my sunroof on my Ford edge. Originally, I had taken it to Capitalford here in…read moreWilmington. The service people checked it out and were unable or unwilling to fix it. They recommended us to go to DES of Wilmington for repair. The service and people were kind and considerate they found the problem told us how the entire mechanism needed replacing. We opted to have the window shut and sealed. The service man we talked to Erroll Chisholm was straightforward with us very helpful and knowledgeable about the vehicle and process. Would recommend their service.

If I could give Hendrick Toyota of Wilmington more than five stars, I absolutely would…read more My family and I were on vacation in Wilmington when my Toyota Highlander suddenly displayed an Engine Malfunction warning and check engine light just days before we were scheduled to drive home. As you can imagine, I was anxious and worried about being stranded hundreds of miles from home. I first called the dealership and learned they were booked for over a week. With no good options, I drove there anyway, hoping someone could help. That's when I met Miseal Ventura and Jimmy Rey. From the moment I arrived, they treated me like family. They listened to my concerns, understood the urgency of my situation, and immediately took action. They arranged for my vehicle to be inspected right away, set me up with a loaner vehicle so my family could continue enjoying our vacation, and kept me updated every step of the way. The diagnosis wasn't what I had hoped for--a rodent had chewed through a wire and a hose, and the repair wasn't covered under warranty. Even though the news was disappointing, the compassion, honesty, professionalism, and genuine care shown by Misael Ventura and Jimmy Rey turned a stressful situation into one that left me incredibly grateful. Exceptional customer service has become increasingly rare, but these two reminded me that it still exists. They didn't have to go above and beyond for someone who wasn't even from the area, but they did--and I'll never forget it. People are often quick to post complaints, but outstanding employees deserve to be recognized just as publicly. Misael Ventura and Jimmy Rey are tremendous assets to Hendrick Toyota. Their kindness, integrity, and dedication are exactly what customer service should look like. Thank you for taking such wonderful care of my family when we needed it most. Because of these two gentlemen, Hendrick Toyota of Wilmington has earned not only my highest recommendation but also a customer for life whenever I'm in the area. This is how customer service should be done. Bravo!

Hendrick Toyota of Wilmington has a service advisor Ben Royall who was very helpful in getting my…read morecar taken care of promptly. It was towed in on Thursday and repaired early Friday morning. Thank you Ben for answering all of my questions and concerns.

The Car Guys are excellent. They saved my day. The service, quality and value of the experience was…read moreoutstanding. Would recommend!

Gotta give a HUGE shoutout to Chris and the entire team at The Car Guys! They over delivered on…read moreservice and did not stop working until they had multiple problems solved. Highly Recommend !

Amazing customer service and responsiveness. I had to replace a headlight but purchased the wrong…read morebulb and Dave found the correct kit online and drove to autozone to pick it up and came back and finished the job.

I was quoted an astronomical amount by a well-known service chain in Wilmington. MOBILE AUTOMOTIVE…read moreREPAIR did the same repair for a third of the price in half the time. Excellent! I have since called him 2 more times!! AND he comes to me!! Best service ever. I have found a new mechanic :))

I had a great experience with Bob King. Vince was the absolute best! He made the buying process…read morefrom out of state so easy. He had great knowledge of the car and took me through everything step by step. I highly recommend this dealership and especially Vince! I love my new car!

After shopping around at about 6 different dealerships, finally found Bob King. Had a positive…read morebuying experience and would recommend if you are in the market to give them a look.

Absolutely believe in these fellows!!! I switched from 19 years at Blacks tire to this highly…read moreeducated group of team members ! The desire for integrity is strong here! Have nothing bad to say at ALL about Blacks tire!!!!!!!!!!!!!!!!!!!!! But let me tell ya I have found a new home for my Ford Fx4 Platinum and for my wife's vehicle!!!! Although I wish she would keep a car more than a year, but that's how she is and I don't care as long as she is happy!!!! These guys are TOP NOTCH, weather its tires or true mechanical needs they understand the theory behind the repairs not just parts changers. So over the moon impressed!!!!!!!

Best shop around. Super friendly and reasonable! Luis and staff are very efficient. This is my "go…read moreto" place for tires and repair work.

I'd like to tell you about a remarkable garage. A true hidden secret from the past where…read moreprofessionalism, loyalty to the customer, and pride in their work abounds. I went in for an oil change with 3 sensors on. When I 1st walked in, the Mechanic said I was really lucky, and that he was the best guy in town to look at my car, because he had been the Service Foreman at Honda for the past 15yrs. David Cochran is the new Co-Owner at Austin's Tire & Auto, so I knew my 2014 Honda Pilot was in good hands. While waiting, I thoroughly enjoyed hanging out with Tristan and John, but I knew I was in trouble when David came and sat down beside me. He patiently listened to all my concerns about whether or not to invest the $5000 in my car, and he thoughtfully weighed in on all my options. He said it would cost $1500 more if I had gone to the dealership because he had lower overhead. The parts were in, and David said he'd try and have it done by the end of the following day. My boyfriend thought it would take longer, as they had to remove the engine for the repair. David went to the shop at 4 am to make sure my vehicle would be ready when he said it was. They quoted me $5000 and the total came in below the quote and on time in less than 32 hrs. With Austin's Tire & Auto, I've finally found the local equivalent to Hearne's Automotive in Raleigh, who I've continued to do business with since leaving Raleigh 11 years ago. I feel very lucky to have found David and the incredible crew at Austin's. All the mechanics at Austin's are motorheads. They live for cars. Their hobby when they get off work is hot rods. It's their life. They live it. It's like a musician or a painter, it's their art. The Silver Lining - David had a badass rat rod out front, so I got to take some cool photos that put a huge smile on my face.

I could not be more pleased with a tire repair shop. The owner Ronnie, himself, answered the phone…read moreand with great enthusiasm said bring in your tire and we'll get it fixed right away. And that's exactly what happened his brother-in-law Glenn was the technician allowed me in the shop to watch I found along with Glenn the screw that had punctured the tire in a campground that had been a victim of hurricane Michael. We remove the screw patch the tire with a super patch. Rebalanced it and away we went all at a very reasonable price I can't say enough about Ronnie's shop. Highly recommend.