The staff were absolutely amazing!! The care of our beloved pet was so special as we had to let…read moreher go that day. They have a separate comfort room to enter for the hard decision to let her go. Would highly recommend Countryside when care is needed for your pet!

I've been told Countryside preys on old people. I've now experienced that firsthand. In addition to…read moreall my other complaints about my dogs annual visit yesterday, the kicker was that they charged me $82.30 for 30 25mg Carprofen tablets which, when offered individually at Chewy, are no more $.34 each. When I called, they put onus for everything on me. For instance, they said I should have asked the cost before it was filled despite them telling me on more than one occasion that their pricing was competitive to Chewy. I will NEVER take my dog there again!

Kathy was so very helpful during the adoption process of Cindy Lou and Judy Joelle, meeting me at…read moreGlenwood to hand them off. They are wonderful babies and adapting so quickly to being in our home, sleeping in our bed, and their big brother, Tater. They are bringing us joy!

Miss Kathy is a sweet lady caring for all these puppies and dogs. She gave us a sweet little…read morecavapoo named Frankie and we absolutely adore him! He was neutered whenever we got him and had all his shots. She provided documentation and was very kind to us, giving a very reasonable price and allowing us to visit with him before adopting-she even offered to groom our puppy herself for free before sending us on our way. She is truly doing the lord's work and if anything, all I would say is that she could use some extra hands, so if you would like to help take care of these dogs with her you should reach out!

I had a great experience at this humane society. They let our dog come and interact with another…read morepotential adoption. The trainers were really nice. There was a manger who wasn't very friendly that is why there is a one star removed. Now I am way behind in my list of places to review so that person may not even work there anymore. This was two years ago. Make sure you call to see if the dog you want is still available if you can't make it in. Most get adopted fast. I will definitely go here to find my next adoption.

Olive was legitimately the best choice for our family. Almost four years later, she is a big…read moreprotector, cuddle bug and "nanny" to our twins. She has been incredible for us and completes our family.

This rescue works really diligently to ensure their animals are adopted by the best families…read more Responsive, friendly, and vet all their adopters, which is great!

Our family has been trying to adopt a cat for the last two months and was getting the run around or…read moreno replies from local rescue groups. We saw a beautiful cat on a local site linked to Rock City. In all honesty we thought it might be a scam because who the heck would transport a rescue car from Arkansas to New York City? The passionate volunteers at Rock City Rescue would of course! Meeting the drivers you can tell right away they genuinely want to help these beautiful creatures. After we were approved to adopt, they set up a group Facebook chat with his foster mom where we got some basic details. The foster mom sounded awesome (We almost felt bad to take Earl Grey away from what sounds like an amazing home). We picked up Earl Grey today from an agreed upon pick up point along their drop off route (on the way to Maine, they provided updated arrival times via group Facebook chat), swapped documents, the adoption fee and off we went in less than 10minutes. From the moment he hoped into the carrier he was purring, engaging and social. It was plain he knew love and was not afraid(Thanks B!). He's taken to everybody in our household so well. He even lets my two year old daughter hug him which really surprised me. Overall the process is a bit scattered (I can only imagine how many emails they process) but once it got on its way, it went really fast(about a week). Thank you so much Rock City Rescue for giving us our newest family member. He will be loved very much

I called and called and finally got someone on the phone. unfortunately, they were rude and short…read moreand then placed me on hold for so long I hung up and called again. eventually I spoke to them again and specifically asked about a dog I'd heard about, they said it was adopted already. that was good news but my conversation led nowhere. they refused to answer any more questions. needless to say, this is a kill shelter. I suppose ppl that work here have to be cold and have no empathy or sympathy for anything. probably not an easy job. my 2 cents, don't bring animals here. please.

The staff really is rude. Heaven forbid you pick a dog up out of the street and take it there. They…read moremade us sign paperwork that we were surrendering a dog and pay a fee. They may hate that people leave their dogs but that's no way to treat kind people.

This is an organization that uses all of the resources to help these dogs and cats to be adoptable…read moreand ready for your family.

We have donated money to the shelter (please consider doing so too), and adopted numerous cats and…read moretwo dogs from the shelter. All were positive experiences. Remember, ADOPT DON'T SHOP.