Happy New Year. Thank You for being such a great business. We have purchase many scooters from your establishment Jim. Thank you your wife and your family for your continuous business. read more

Sac Cycle Dismantlers - Motorcycle Dealers Near Me - Rancho Cordova, California

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I finally got a set of carbs, & I can't install cause missing 1 intake,carbs are a little bent ( choke rod ) ! Intake is on me, but I had to order a kit & intake for them, so what I:m saying is, dude was friendly! I got out,( sac from stkn) $176. I'll tell you later if it was a deal,soon as I get parts needed! Tone continued.....sales tàx came to $26. On used part read more

Helpful and highly knowledgeable. These guys are pros. The best service I've ever come across in the industry!!!

I wasn't sure how yo leave a negative star. I needed a cr250 wheel, they sold me one with cr450 written on tire and was told its the same wheel. I get home and notice the wheel is from a kawasaki. I called them up and was told it's too late, I shouldn't have accepted it, and thar people "like me" but from them because "we" can't afford new parts and buy what we need to make their parts work. And I should buy new next time if I want direct bolt on. I was furious glad they are shut down, hope it's permanent read more

Three months after getting my fork seals repaired I took a ride to the Bay Area. Not until I was about to ride home when I noticed my fork seals were leaking. Fork oil was on my rotors, brakes, and parts of the tire. After telling this story to owner and mechanic I was told scared forks are the problem. I asked if you noticed they were scared why did you continue to install fork seals. I told him as a professional you are to tell the customer of any issues instead of put my life in danger. Jerk rolled his eyes. I walked. I recommend go somewhere else to get your bike worked on. It might save your life read more

Absolutely most exceptional service 2nd to none. These guys go over & above to make sure my cycle experience is a great one. Super helpful, knowledge & fairest prices. Five stars hands down. Thanks guys...customer for life read more

Do not buy from Sac cycle! They are an absolute scam and sell bikes with issues and refuse repair despite being under warranty. You've been warned. Don't fall for the POS sales guy in there. He is a con artist. They will sell you junk and then tell you to pay to fix it. You've been warned. Do yourself a favor and look at some of their other reviews. I was not the only one taken advantage of by this garbage sales guy . There are plenty of other reputable shops to buy from . Avoid this one ! If Sac cycle or anyone else wants to talk about this issue feel free to contact me. read more

Sac Cycle Dismantlers - Don't buy from Sac Cycle! - Motorcycle Dealers Near Me - Rancho Cordova, California

Picked up a bike from Jim SSR 125 great unit has a clutch that's great for beginning riders. The parts are reasonable and I got one brand new for less than $1,000!! Awesome value read more

Sac Cycle Dismantlers - Motorcycle Dealers Near Me - Rancho Cordova, California

These guys swore up and down that an f4 stator would work with an f4i. They swore it was the same parts number. It's not. I trusted them and oh, guess what, it doesn't work. I drove an hour and a half to sacramento from walnut creek and now im going to miss a track day because of these guys. Thanks a lot. Edit: so it turns out that the stator they sold me wasnt even an F4 stator. I can't even resell it because i don't know what it is. These guys are criminals, selling things they have no clue what they are and told me whatever they thought would make me buy it. Absolute garbage of human beings. read more

Fixing the hose kink allowed the bike to start a few times but it still occasionally is too much trouble to start. Sac cycle is still too busy to support their existing customers and it's been out of commission for 2 months. Only 2 shops in Sacramento area can do work on these Chinese scooters. Don't fall for some mythical promise of support for your bike after handing over the money. read more

The couple in front store area are helpful but the other guy in the back needs some manners and respect taught to him. This place gets butt hurt if you are just window shopping to get price list. Poor attitudes. I'll keep going to Cycle Gear in Rancho and keep ordering my scooters online somewhere else. read more

These guys dont deserve our business, I have called this location two different times with hope they would carry Honda CBR parts AS THEY ADVERTISE. Both times they have failed to even call me back the reason... They where too busy??? From the reviews below im guessing they just read more

So I got a call from Kenny in the morning and called him back and got Jim. Jim acted like I was bothering Kenny and I said "I am returning his call." My bike was done and I went to pick it up. Kenny had left for the day and I got stuck with Mr. Personality, the owner Jim. He never offered to assist me with my bike until I asked about showing me the new battery charger. When we walked out, the bike was filthy! It was dusty, and had fingerprints and smudges all over the chrome! When you work on a bike don't you wipe it down? Don't you take care of your clients bike when you work on it? He didn't even know where the battery charger was installed and had to look! I was so frustrated with the dust and prints and that he had no idea of what was done to my bike and he was the owner, that when he asked if I had a cat, I was confused. I asked why and he pointed to my seat back..... I was shocked!!!!!!! It was all scratched up by a cat! Long story short, he denied it happened at his shop and then based on a conversation with Kenny - it appeared he then pressured Kenny to lie and say that it had "pin holes" when it came in to cover the liability. When push came to shove, Kenny did the right thing and knew it happened at the shop and offered to have it redone only after I had to send my husband down to speak with him because I told him to tell my husband to his face that he saw the damage when it arrived, I knew he could not. I am not sure who paid for the repair and don't care since this is my baby and it never should have occurred while at his shop. The shop negligence and the owners inability to accept responsibility for a clients bike in his care, is unprofessional and unacceptable for any business. This shop is a terrible representation of other honorable businesses in Rancho Cordova, and other business owners should unite and force him out, since he apparently has no integrity to do business with clients. This shop does not deserve any stars, and as I said I would make it a negative star situation, but it will not allow you to post unless you at least choose one. Please don't patronize this very dishonest shop and feel free to contact me with any questions you may have if you are considering it. read more

The owner of this shop, Jim, has to be one of the biggest jerks I have ever met. Who knows why he got into the service business. I had to get my scooter fixed, since I bought my scooter here, I took it here to get serviced. Jim was very condescending, any questions that I had he wouldn't, or couldn't answer. He just had a bad attitude altogether. And he's been like that every time I've been in there. He might be nice if you are going to buy a bike from him, but I wouldn't count on it. Go anywhere else, but not here! read more

I bought a Verano scooter from this shop approximately a year ago. Right off the bat I had problems. Since it was still under warranty I took it in and after a week the squealing on acceleration was fixed. The owner told us that they had to replace the whole motor because they couldnt pin point the problem. Fine by me. It worked great. Took it home and found that one of the passenger foot pegs was not put back on. Took it back and had that fixed. Took it again for a covered oil change and this time the kick start pedal was not put back on. It was winter at this point and I wasnt riding it. Took it back in today because it wouldnt start after sitting in the garage thru the winter. We charged the battery over the weekend and it still didnt help. After explaining to the owner that we were the ones who had the engine rebuilt because of the squealing problem he proceeded to tell me that they have never rebuilt an engine on one of their scooters. He blamed the misinformation on a service tech who was no longer there, but he was the one who told us of the rebuild. I feel like I am dealing with a dishonest shop and when my warranty is up in July, I will be taking my business elsewhere. read more

I called them to see if i can purchase some parts for my old honda. The guy wrote everything down and said he'd call back. I was ready to come in and purchase the parts as I was in the area, so I called them again in 45 minutes. A woman answers and says that they are very busy and that they'd call back before 5. Btw, they close at 5. And it was a Saturday which means they aren't open the next day. Now it is Friday, and they haven't called. Not sure how they intend to do business like this. read more

I give these guys a ZERO rating. They suck and stay away. The owner Jim is a decent guy, but the mechanic is obnoxious and seriously disrespectful. They give away 5 years of oil changes, insisting that the scooter comes back for safety inspection and regular oil changes. In hindsight, I would have done this all myself, easier and less hassle. The engine blew up with 2000 miles on it 10 minutes after leaving their shop with an oil change, and then I got charged $200 to inspect it, only to find I needed to sell it as I couldn't find a replacement engine. The mechanic came out, threw misc parts on the ground and after inspection was missing the a few main parts like the muffler. STAY AWAY!!! read more

I give this business 0 stars. I purchased a scooter from the owner Jim in late November 2009. It represented the scooter as new. I took it home and immediately had problems with it. In the 3 months I have had it, the scooter has gone into his shop 12 times for different problems. The first day or two I had it, it got an oil leak and made a huge mess in my garage.It was taken back to the shop for repair. Next it had some loose bolts on the front forks, the head light went out at 300 miles, the drive belt broke on the way back from his shop. The brakes went out on the back wheel, the battery never held a proper charge, the exhaust pipe fell off. I have continued to voice my dissatisfaction with the bike and finally after we took it home from the last visit to the shop (which BTW is 30 miles each way from our home) there is a wire that is loose and the bike won't start at all. I told Jim I am fed up and I want my money back and he can have the scooter, it has not been fully functional since we purchased it. The scooter has 1600 miles on it and the majority of them are from taking it back and forth to the shop for repair! I would not buy any product from this shop, even the loaner they gave us once they disconnected the odometer so that the miles would not be recorded! They have inferior products. read more

Nothing but great service here. I've had my scooter for a year and a half now. Johnny is one of the coolest mechanics I've worked with. I've taken ruby (my scooter) in a few times, once for a broken belt (how I learned not to ride open throttle all the time), and once for an oil leak. The latter of which was covered under warranty. Each time he was great with letting me know what was going on and how long everything would take. They understand that my scooter is my main source of transportation and have even stayed late so I could be back to work with it ASAP. Highly Recommend these guys. They're super down to earth and stand by their stuff. read more

My wife and I both got 150cc scooters from Jim. He is very knowledgeable about his product. Both bikes experienced a fuel issue and took them into the shop. He cleaned out the system and gave us a few tips on how not to have issues again. Putting them back on my trailer I broke a mirror and Jim installed a new for me at no cost (mirror or labor). I read the YELP reviews that were negative before we had purchased them but after talking with Jim we decided to go ahead with the purchase. Jim has not let us down. NOTE: The negative reviews were all about 3 years old and I know that he has sold hundreds of mikes in the meantime with no complaints. Give him a shot. Nick C read more

I have used them for years. They always do right by me. Not sure why all the negative reviews, guess it must be a scooter thing. My Harley came in for a clutch, not only did they fix it right the first time, the customer service was great. I would recommend them to anyone needing work done. I am very happy with them. Great job guys!!! read more

Time to call KURTIS on this place. Stay away from "SAC Cycle" (Jim-the owner). We bought a few scooters from SAC cycle and was promised the trunk for both 3 months ago. He explained how the trunks were not in the shipment crates and were being sent separate. He promised no more then 1 to 2 weeks. It has been almost 3 months now and no trunks. He originally made up excuses, but now has resorted to just saying "NO" out loud when we ask if the trunks have arrived. He now hangs up on us after saying "NO" He asked to put me on hold once and must of forgot to put me on hold. I could hear his conversation in the back ground, talking to another person. He was so angered about getting the phone calls for the trunks and said "don't they realize they won't ever get the trunks and why won't they stop calling" It's not just us, it's every customer who was promised a trunk for their new scooter. Had we done our research on www.yelp and www.sacramento.citysearch we would have never purchased these scooters from their establishment. The entry in city search saying SAC Cycle is the best place- is someone that either works there or the owner to refute the negative comments posted. We have read the enormous amount of negative comments/feedback on SAC cycle, including folks who are having the same issue as us. Please do not buy or have anything repaired from SAC Cycle. Purchase products and have your items serviced from a reputable and trustworthy business. NOT SAC CYCLE. WE ONLY PICKED a ONE STAR rating because you have to pick something in order for this to post. You cannot leave this entry with zero stars. But this place deserves minus zero stars. read more

years later and still no trunks for my scooters. After every attempt and phone call being as nice as I could, never getting mad even once. SAC cycle/ Jim has never produced the scooter trunks that were suppose to be with my 2 scooters that were bought a few years back. He kept saying over and over it will be in the next shipment. Lie after lie. Remember the trunks match the paint job of the scooter. You can't just go buy any trunk. It has to be made for that particular scooter. Lines up with the railing on the back of the scooter. I think the trunks came with the scooters back then, and were sold separately for extra money. I did stop in many times to check in person and the new scooters on the show room floor had trunks attached. I asked if I could get the trunks off those scooters, since it matched mine exactly. And they could replace it when their shipment came in. They refused every time. Wanted to make sure and update my original yelp posting. No resolution years later. read more

*ZERO STARS FOR SAC CYCLE* Worst experience I have ever had purchasing something this expensive. I bought a SSR Lazer 5 moped form this place back in April of 2015 and within a couple of days (literally two days after purchasing it and riding it for about 1 to 2 hours each day) it was leaking oil from somewhere. I contacted Sac Cycle and let them know it was leaking oil, they said bring it in and they will take a look at it. I took it in eventually and they stated it was leaking oil because I had over filled it, and that they had emptied out the extra and tested it and it was not leaking now. It was leaking before I added a small amount of oil to replace what had leaked. The shops owner "Jim" aka "James" , stated that I had overfilled the moped with nearly 2 quarts of oil, I highly doubt that this moped engine could possibly even hold that much oil. Days after getting the moped back from the shop it began to leak oil again. This was just the start of my horrible experience with this company, I eventually asked for a refund and was told by the owner that I would have to take him to court. The moped is now sitting in my garage and will start up but has no power and is basically Non-operational , after only 2 months of riding it.The owner "Jim" aka "James" is completely unprofessional and on multiple occasions lied to cover his a**. Do not buy anything from this place. read more

I've bought 3 SSR's from this company & that's the only reason I give them the 3 stars due to me & family loving the bikes. The guy that runs the facility & the mechanic are douchebags. They're both very unfriendly & short with you. I wouldn't recommend getting your equipment serviced here just by the look of how unorganized they're shop is. However I did have a good experience with the lady that works at the counter, she was very friendly. I will return to buy another bike, so I do recommend buying they're just don't expect much quality customer service or friendliness. read more

I enjoyed purchasing my scooter from Jim because he didn't "beat around the bush" when I asked all my questions and believe me when I say I asked A LOT of them! Anyway, I have since bought a second scooter and am very happy with my purchases-----thanks Jim! read more

The people at Sac Cycle have been very good to me. In September of '08 I bought a brand new "vintage" model scooter and got a free helmet to boot. Their scooters come with a full 1 year warranty and 5 years of free oil changes. Unfortunately, after a few months, my scooter began to have some mechanical problems. The guys at Sac Cycle were always very good about making the repairs at times convenient to me (for free) and after they worked on it, all would be fine...at least until the next problem appeared. Anyway, after about 6 months and quite a few repairs, I came to the conculsion that I'd gotten a lemon, took it in and asked them to either replace the scooter or give me a refund. After a few minutes of discussion, the manager (owner?) asked me if I still liked that style or preferred something different. I said I liked the vintage look and he said "would you be interested in the cabretta?" (The cabretta is the same style but bigger, MUCH MUCH nicer, and more expensive). I answered yes but suspected he MIGHT be trying to get me to pay for an upgrade (I'm a woman and am suspicious of car/motorcycle/etc. dealers trying to take advantage of that), so asked "How much extra would that cost?" To my utter and complete dismay, he said," Nothing. I'd just give it to you. I don't want you to leave here frustrated or unhappy about the bad experience you've have with your old scooter." Well I was flabbergasted. Not only did they give me a brand new cabretta scooter (my choice of color), they also paid all the registration and licensing fees. Sac Cycle may not be the flashiest place around, but I'll certainly be going back to them for all of my scooter needs. read more

i need to thank them for helping when things are going bad for me.. they got my scooter going again thank you..