Norm and Justin will give you a very personable and eye opening experience in antique furniture…read more My wife and I have many wonderful experiences shopping for home furnishings with Sauer Furniture because they treat you like family. The selection is unparalleled and their service is friendly and manageable.

Found a great deal on a rehabbed kitchen table with folding leafs. Owner was helpful, knew his…read moreinventory, offered to let me view items in warehouse area. Great customer service, a lot of range and fairly priced preowned and antique items.

Took the day off from work for a delivery that never happened. Complete waste of my time. No…read moreapologies, just excuses. I useless business.

Perfect service and perfect prices. I needed a bed for the daughter. She went in jump around on a…read morefew beds and found the perfect one. We were in and out in less than an hour. They loaded the bed on top of the roof perfectly!!! Great experience.

BUYER BEWARE RUNYON'S FLOORING AND FURNITURE in MONROE, MI…read more I am proud to say that I grew up in Monroe County. I always urge people to work with small businesses especially when they are local. I have contemplated posting this for a long time, but if sharing helps prevent even 1 person from going through what I did then this post is worth it. It was a truly traumatizing and emotionally draining experience that we went through with Runyon's. This is what you should keep in mind if you choose to do business with them. 1. They were not approved vendors/installers of the product that they had on display. (Runyon's purchased it from another store when we specifically asked if they were approved). 2. They did not follow the manufacture's specifications or complete proper job site preparation. (Resulting in damaged flooring.) 3. They ignored our calls to them for help. (We had an inspection done to figure out the cause of damage). 4. They refused to honor their warranty. (Even after an NWFA inspection indicated they were at fault). 5. We tried to file an insurance claim on their business insurance. They did not carry the correct coverage for "their work." (I hope they corrected this). 6. The engineer report from the insurance company also indicated they were at fault. The claim was denied for lack of coverage. 7. Estimates to tear it out and fix the damage was twice as much as we initially paid. 8. They ignored us again, so we filed a credit card dispute to get our money back. 9. They called us names, screamed at us, told us to "shut up." 10. They called our work and personal phones numerous times. (Once the credit card took the money back from them for failure to resolve the damages). 11. Their threat/solution for us was to "come to rip the floor out and put it into their rental homes" but not to repair it or replace it. (Expecting to still be paid for this work). 12. You may have to take them to court. (Runyon's may threaten that this is your only option). 13. They will leave you with floors that look like the photos attached.... This is what we went through with them, in our new home, when I was pregnant. They didn't care about us until the money was taken back from them for failure to correct the issue. Once they did not have the money for their work, they took a very aggressive approach. I have photos, reports, and recordings to prove all the above statements, but I do not feel it is necessary to post currently. Some people may have had a good experience with them. Certain members of their staff are helpful/nice. The OWNERS were the people taking this approach. Overall, thinking about how they treated us and potentially other people in the future makes me sick. *Owner never paid the money owed from small claims court. Had to take additional action... still an ongoing and unresolved issue for nearly a year.

I have been a loyal customer of Runyon's for well over 10years, I have them install carpet and…read moreflooring in my first house. When I purchased my new home Tony worked with me told him my budget,and I couldn't be more happy with the results. I purchased almost 1400 square of new flooring. New furniture his staff was courteous and very efficient. They delivered everything put everything together. They beat all other big chains stores prices by a lot. I highly recommend them. Thankyou Once again Tony you and your staff knocked it out of the park once again.

RIP to the last department store at the mall…read more Except for the movie theater and a few shops, there is not much to see here. Good for walking

Tried to call Men's Department 3 times tonight during business hours and got no answer after…read moreliterally hundreds of rings. They lost my business!

Used to be a favorite. Now it's a mess…read more Since i was hospitalized earlier in the year, i had a lot of things to replace or upgrade. I sent my sister in with cash and my loyalty info to get me the advertised sale. The shelf talker was still up from yesterday and it said "half off all sheet sets". My sister loaded her cart and asked if they would still honor it and they said no. New manager also said no. Then they asked if she still wanted it and she said no. But because she is polite she took all her stuff and put it back and left. Because i have 30 years of retail experience, with everything from big box to boutique, from $500, 000 in sales to $14, 000, 000 as a softlines manager, i told her she did the right thing. Her time is money and i don't like it being wasted. I had to walk my dept. before opening to make sure all signage was correct. So, no one did that this morning at the Monroe store. And because she still had to spend my money, she went to Meijer.

The store is clean and well organized. Many discount items I can't find elsewhere and always buy…read moremore than what I need because the price is right!

I would not do business with this store again. I bought about $4,000 worth of furniture…read more Follow-up was horrible after order placed and deposit paid. Two pieces cracked in less than a year. I told them about it, sent photos as requested, and made many follow-up calls to see how and when they would be fixed. "Jim" is never available and never calls back. Apparently they do not stand behind their "warranty".