TLDR: Liat is incredible. If there's one thing I would recommend to help you through your labor,…read moreit's having her by your side. She was the best decision we could have made. My husband and I went back and forth for months about whether we wanted to include a doula in our birth experience. After a lot of discussion, we decided to hire one for two reasons: first, we wanted someone who could help us advocate for ourselves in the hospital so we could stay as close to our birth plan as possible. Second, we wanted someone who could physically support me throughout labor. Liat is truly one of the most incredible human beings I've ever met. She became such an essential part of my birth experience that, looking back, I genuinely don't think I could have done it without her. To make a very long story short, I chose to be induced at 41 weeks after a lot of pressure and fear mongering from my doctors due to elevated amniotic fluid levels. I labored at the hospital until my contractions reached a certain intensity, and then Liat joined us. The moment she arrived, she jumped right in--rubbing my back, talking me through each contraction, and bringing such a calming presence into the room. For the next seven hours, she coached both my husband and me through contractions that were every 2-3 minutes apart. She constantly adjusted my laboring positions to help my baby descend and was incredibly attentive to the fetal monitor. Anytime my baby's heart rate dipped during a contraction, she immediately repositioned me to help him tolerate labor better. Those seven hours somehow flew by. I labored on the birth ball, in the bed, in the bathroom, and even did lunges at one point! Liat was always thinking one step ahead, using every tool and technique she had to help labor progress naturally. Eventually, I reached a point where I decided to get an epidural. I was exhausted, in pain, and my baby was having a harder time tolerating the contractions, with his heart rate decelerating during each one. After the epidural, my labor was paused to help baby, and I was able to rest for about an hour. When I woke up, the nurses wanted to talk about interventions (even the possibility of a C-section) because my labor "wasn't progressing"--despite the fact that they had just given me medication to stop my contractions. Liat immediately stepped in and advocated for us. She calmly explained that labor couldn't progress without contractions and suggested restarting the Pitocin, giving it time to work, and then reassessing before making any decisions. Sure enough, labor picked back up beautifully. A few hours later, I was fully dilated and effaced, but my baby's station was still a little high. Liat spent what felt like hours gently rocking my hips and helping my baby naturally move farther down into my pelvis until it was finally time to push. She stayed by my side every step of the way until our son was born later that afternoon. If you're on the fence about hiring a doula, I cannot recommend Liat enough. She advocated for me every step of the way, helped me navigate unexpected twists in my labor, and supported both me and my husband physically and emotionally throughout the entire experience. Her knowledge, calm confidence, and compassion made all the difference. A few weeks after our son was born, Liat came to visit us at home, and it honestly felt like having family over. Liat, we are endlessly grateful for everything you did to help bring our son safely into this world. We love you, and we can't wait to have you by our side again when it's time to welcome our next baby. Love, The Zimmerman Family

I had the most wonderfully redemptive unmedicated VBAC a few weeks ago, and it is difficult to…read moreoverstate how critical of a role Liat played in making that happen. My first birth had gone much differently than I had hoped (preterm labor that led to immediate C-section due to breech positioning). I had come to terms with that experience, but I was surprised to find in my second pregnancy that it would be difficult to escape those "labels" from my first pregnancy, making it harder to be given a fair shot at having a vaginal birth. Thankfully, I found Liat whose passion for VBACs is infectious and whose no-nonsense approach is grounding. In our conversations before the birth, my husband and I both appreciated the balance of her approach - she strongly believes in the benefits of physiologic birth, but she also recognizes there is a time and place for medical intervention. My primary hope for this birth was that I wouldn't undergo any interventions that I wasn't convinced I needed, and she was a trustworthy sounding board throughout the entire pregnancy and delivery to ensure that was the case. This time around, my baby decided to stay inside long past the due date, so I agreed with my provider that it would be a good idea to induce. This was pretty disappointing for me, but Liat was wonderful at helping me stay in a good headspace in those final days, checking in frequently via texts and calls. When it came time for delivery, she was every bit as exceptional as all her other reviews describe. When she arrived at the hospital, she took one look at me and knew exactly how to change my environment to help me relax. Sure enough, labor accelerated rapidly after she arrived. She massaged my back through every single contraction. She knew exactly what to say to keep my mind present and focused. When she was talking me through my contractions, they were noticeably more efficient. At one point, I almost wanted to give up and she knew exactly how to keep me going. And sooner than I could have dared hope, my baby arrived. I'm pretty sure I professed my love for Liat minutes after giving birth :) And just as she had been for the entire pregnancy and labor, she was a constant comfort and encouragement to us in the minutes, days, and weeks after the delivery as well. Liat takes absolutely no BS, but is also the warmest and most compassionate woman you've ever met. She's exactly who you want at your birth. I know I want her at my next one!

Brandi was an amazing doula! My husband and I, who did not have a doula with our first birth, found…read morethat having Brandi available as a resource and support through our pregnancy and birth, put us at ease and made for an wonderful experience. Brandi provided way more than just support during my delivery.....she lent me books before our birth, gave me resources along the way, took fantastic pregnancy and birthing photos, gave me different carriers/wraps to try, helped with breastfeeding issue....the list really goes on and on. She has so much knowledge and passion to share in regards to pregnancy, child birth and infant parenting. Most importantly, Brandi was always very supportive with our views and ways of handling birth. She let me direct the tone and vibe of the process and was there to help support it. I would highly recommend using Brandi for photography and doula services.

Brandi was a saint from the time that we first met with her to discuss our desires for the delivery…read moreof our baby girl the following month. Her calming presence encouraged and strengthened me in my anxiety leading up to the birth of my first child. When I went into labor, Brandi showed up at our home in the middle of the night and stayed with us in the hospital until a few hours after Abigail was born. Throughout my labor, she knew exactly how to support me and how to keep me focused. Her use of massage got my through the toughest aspects of my labor. I feel so blessed that I was able to deliver my 9 lb 9 oz baby without interventions and I honestly don't think that I could have done that without Brandi's steadfast support. From homemade "You Rock Mama Tea" and essential oil soothing salve to the gorgeous photos that chronicled our birth story, Brandi's thoughtfulness took her services above and beyond what we could have ever expected. Love, Bianca, Glen, and Abigail

This review is a bummer to write, but after reading other reviews about communication delays and…read moreissues on the administrative end, it's clear i'm not the only one experiencing this issue and something needs to be seriously addressed. Alicia herself is wonderful, and we used her for placenta encapsulation in 2019. We had an overall good experience, so as we are nearing the birth of our 3rd baby, I reached back out to Alicia as a return client looking for placenta encapsulation again. It took 4 days to get an initial response to my email. Julia (Alicia's assistant) reached out to let me know Alicia is on maternity leave and had a few clarification questions to get the ball rolling with another doula. Unfortunately, I never heard from Julia or anyone else again. I've since left a voicemail and 4 follow-up emails with no response. If Born Doulas is too busy to accept me as a client, I would have appreciated hearing that upfront vs. just ghosting me, especially as a returning client. These types of customer service issues are just unacceptable, and if you are looking for a doula or placenta encapsulation company during the very delicate time of pregnancy and delivery, I recommend looking elsewhere and finding a company that cares about communication.

I can't begin to describe how wonderful, passionate, caring and knowledgeable Alicia is! From the…read morebeginning she guided us during the pregnancy, had many great tips for me, and helped me make my (right) big decisions towards the end. My birth story took longer than we expected, 40+ hours and Alicia was so supportive and strong even till the last seconds, let me correct that, even after the birth! Her stamina throughout the 40+ hours is just amazing! She was always there reassuring me that everything is going well, and making sure I'm hydrated and nourished to go on with the big game. This alone makes me want to tell every women, regardless how supportive your husband is, you still need a doula 100% especially Alicia 10000%! Before and after the birth I had many complications, that caused me to be hospitalized right after my birth, so my newborn was left with my clueless husband and mother. Alicia right away came over and helped them in so many ways, guiding and teaching them how to take care of our baby. She kept checking in on me before and after the birth regarding my condition, and helped me in all kinds of ways, sending over wonderful people to help with my condition, etc. We are eternally grateful to you Alicia! Baby M sending all his love!

Madrone - Monitrice package…read more We chose Madrone as our midwife because from the first time we met, they had a calming, safe presence that made us feel completely at ease with our upcoming birth. We chose the monitrice package because I wanted the reassurance a midwife could provide me with, and it was the absolute best decision. Having a Doula and midwife was the best of both worlds, we felt supported emotionally and had the hands on care from a midwife. This helped us realize our goals of laboring at home as long as possible, and having an unmedicated, natural birth at the hospital. I had my partner, mother and Madrone in the birth room, and Madrone balanced everyone out perfectly. They helped ensure each person had a place and space in my birth, all while taking photos to document it which I will treasure for the rest of time. Madrone was not only there for us during our birth, but before and after in such an impactful way. They helped us prepare before mentally and physically, helping us put together our birth plan and leading us through meditative breathing exercises. Madrone was also there after our birth, with several in person sessions as well as available for support along the way as we got settled in at home. It was so reassuring to have someone so knowledgable to ask questions as things came up - breastfeeding, diaper rash, eye boogers - Madrone had helpful information and answers to everything we asked them. Why we loved working with Madrone: - They are knowledgable and incredibly good at being a Doula and Midwife - They have a warmth and calming presence that always made us feel at ease and safe - They have a very balanced and practical approach to preparing, birth, and the postpartum. - They are respected by every birth worker I came in to contact with. Everyone loves Madrone! - They are humorous and full of so much bright energy, and that helped me through some of the most painful moments during birth. - They allowed me to confidently labor at home as long as possible, monitoring baby's heart rate while my contractions intensified - they cut out my stitches at three weeks when they were no longer serving me. Saving me an unnecessary visit to the doctor. Questions I asked Madrone that they were able to support and guide me through: - What are the pros/cons of the hep b shot? - I think my water just broke... does this look like amniotic fluid (photo of captured fluid in a jar sent... lol)? - How do we communicate to our family that we need them to get the Tdap and flue shots if they want to be around the baby? - Why does our baby have goop on his eyes? - I think my milk supply is too strong for baby to drink, what should I do? - I think my stitches fell out, what should I do? - Is the level of prolapse normal at 3 weeks? - How much should I be resting?

STOP. THIS IS IT. You can stop researching and interviewing doulas now because Mireille is THE…read moreBEST! We started looking for a doula at 6 weeks pregnant so we definitely had the time and energy to look for a doula and we are SO HAPPY we found Mireille. After she came to our home to chat with us, we knew she was the one! We found Mireille through our birthing class at Harmony. she had worked with our midwives, Lin and Maria (shoutout to BAM!) before and was familiar with El Camino Los Gatos so we knew she was perfect! Mireille helped us with our birth plan, eased any fears, and supported us to have a natural childbirth! We couldn't have done it without her. She was there from when we first called her all the way until baby was born, never leaving us :) The best part was she really supported my partner in being part of the birthing process. Will definitely come back to Mireille for our next birth :)

Being a first time mom, first time (full term) preggo, having anxiety over a previous miscarriage,…read moreand a little type-A, preparing myself for the ultimate woman-making "race to the finish line" was something I knew would help calm my fears of the unknown. As mentioned, I'm type-A, so you would think I would have had this class all pre-planned however, with a previous miscarriage, I didn't allow myself to fully take in that a baby was fully on her way--despite an ever-growing belly. Two months before the due date, we finally nailed down some times. Being that we were commuting over an hour to work everyday, Aimee gracefully offered to meet us at our home, on our requested times, on our requested days! She made it so easy to make it happen with the little time we had. She even shifted things around when we had an abrupt loss in our family as we were about to take the class. The actual class was easy to absorb and super eye-opening. Knowing our rights, knowing what a woman's body is supposed to do, knowing what drugs actually do to you, knowing alternatives, knowing things we could do NOW to help with labor was absolutely priceless. You see, I had a breech baby. Aimee suggested how to do exercises each day and even gave me a gentle nudge to see a chiropractor. After that visit--boom--baby wasn't breech! The entire class gave me the knowledge I needed to prep myself for the day. And as far as mentally and emotionally prepping myself, she lent me a book on positive birth stories. She was helping me remove that horrible stigma around terrifying labors. Well, come 37 week appt and I had to be induced, medicated, and eventually c-section as baby flipped back to breech during the process of trying to lower her. However, guess who was on the other end of my anxiety-ridden text messages? Aimee. She was there to help with decisions I felt uncomfortable with and to even let me know that even though it wasn't the birth I had wanted, I was doing everything right for my baby and my health. As you can tell, I think Aimee is amazing. If you're looking for a partner, a guiding force, or just some real knowledge on birth/labor, Aimee is your gal.

Aimee was my birth doula in September, 2019. I was really nervous about giving birth, and Aimee…read moretook the time to meet with me on multiple occasions to make sure all of my questions were answered and I was supported. During my unexpected c-section labor, she advocated for me and made me feel like I could get through anything. I couldn't have done it without her and I would absolutely recommend her to all of my friends. Still to this day she checks in with me to see how I'm doing. Thank you Aimee!

Due to my privileged position, and very personal experience with Silicon Valley doulas, I can tell…read moreyou it has been nothing short of exceptional since their inception. Czarina brings over 20 plus years of experience, extensive training, and a true passion for supporting families through one of life's most meaningful transitions -- welcoming a new baby. Her background covers everything from lactation consulting and sleep training to postpartum depression and psychosis support, patient advocacy, birth preparation, and more. She's worked with over 300 families over her career thus far, providing truly personalized and compassionate care each and every time. Her depth of knowledge about the birth journey, babies, and the postpartum period is remarkable, and she always approaches her work with professionalism, empathy, and a calm confidence and experience. One thing I respect deeply is her clarity and integrity when it comes to her business policies. She has a no-refund policy that's clearly stated in her contract (which is completely legal and standard for her field). The reason is simple and fair, much like many other businesses she reserves specific dates and times for the families she assists and does not take other clients during those scheduled sessions. When someone cancels or tries to back out of a contract she's already set aside that time, so it's clearly ethical that her time and commitment are respected. If you're looking for a highly skilled, knowledgeable, compassionate, empathetic doula who combines unmatched experience, professionalism, and genuine care, Czarina is the person you want by your side through pregnancy, birth, and beyond.

TL;DR: Last-minute cancellations, fell asleep on duty watching our newborn, refused hands-on baby…read morecare, offered useless virtual support, prepaid for 13 nights, and refused refund. We're disputing the charges with our credit card company. Do not recommend. We hired Czarina for evening doula services shortly after welcoming our newborn, hoping for support and rest. Unfortunately, the experience caused us significantly more stress than doing it alone. The most alarming issue was that she repeatedly fell asleep snoring loudly while on duty watching our newborn. This happened on multiple visits. We could see and hear her sleeping, which meant that instead of resting, we stayed awake monitoring her to ensure our baby was safe. When we addressed this directly, her response was shocking: she claimed she was doing it to "train us to be better parents" and get us used to sleeping while the baby sleeps. As exhausted first-time parents, this felt unreassuring and completely unsafe. We hired a night doula to reduce anxiety, not to monitor the caregiver. Beyond the safety issues, basic doula duties were neglected: * Refusal of Care: She was unwilling to help wash the baby and unable to provide clear, hands-on guidance for newborn care. * Household Help: She provided little to no assistance with basic household tasks. * Ineffective Virtual Support: She attempted to substitute some support with "virtual" sessions, which offered zero value to us as parents who needed physical, hands-on help with a newborn during overnight hours. Her reliability was poor, with multiple last-minute cancellations and rescheduling. Most importantly, we prepaid for 13 nights of service. When we terminated the arrangement due to the safety concerns and poor service, she refused to provide a refund for the unused nights. We were forced to escalate this to our credit card company to try and recoup our funds. Czarina was pleasant to speak with initially, but her actions put our peace of mind at risk and violated our trust. If you are looking for reliable, hands-on postpartum care that allows you to rest, I strongly recommend looking elsewhere. Ask specific questions about staying awake during night shifts, hands-on newborn care (including bathing), refund policies, and what "virtual support" entails before hiring.

Arrieanna is an absolutely wonderful doula I'd recommend to any family for their birthing or…read morepostpartum needs. We had an abrupt birthing experience a couple of weeks before our due date and had to find a doula within short notice and we're thankful that Arrieanna was available and was ready to come visit us the day we got back home from the hospital. Arrieanna made sure that the transition from hospital to home was as smooth as it could be and took care of all our of baby and mother's needs during the hours of her service. Arrieanna been extremely contactable and quick to respond too. She's punctual and has excellent work ethic.

I gifted my friend and sister Doula service for postpartum with Arrieanna and I would highly…read morerecommend gifting a friend or family member doula services especially with Arrieanna. She communicated with both woman and was very considerate of their needs. Thank you! My friend Rochelle is still has her hands full with her newborn and 2year old daughter so I thought I would write her review detail. "Arrieanna was wonderful and with my first time with Doula experience Arrieanna help very much with the chores and the children. One of the most helpful experience with Arrieanna was she came to my postpartum check up at the doctors. I honestly felt less stress and happy when she was around. Thank you!"

I cannot recommend Marilou at Doulas by the Bay highly enough. She was our postpartum night doula…read morefor the first few weeks after our son was born, and she was incredible. As new parents, the sleep deprivation is real, but knowing she was there allowed us to finally get the much-needed rest we required to function. Beyond just being a set of expert hands, she became a trusted guide for us and taught us invaluable newborn care tips that we still use daily. We trusted her implicitly with our baby from night one which was critical for us as anxious new parents. Marilou's calm, professional, and warm presence made us feel so at ease during a very vulnerable time. We truly loved our time with her and are so grateful for the care she provided. If you are looking for a doula who is knowledgeable, nurturing, and completely trustworthy, Marilou is amazing!

I reached out to find a birth doula and the initial meeting giving an overview of how they work was…read moreclear and straightforward. Doulas through this company are employees (not independent providers) and they stress that this is really good for always having a backup. We were then matched with 2 doula candidates and the scheduling process was easy and professional. However, we ultimately felt that these candidates were not properly trained or vetted. We never received any materials such as CVs for the doulas. The first doula said right away that she had never been a birth doula before and we would be her first birth. Her only experience was that she had been a night doula before. I was shocked that she had never even shadowed another birth doula as part of her training as a company employee. Bless her heart for being honest, but I did not want to pay to be her guinea pig. After this, I requested an additional candidate, but I was told the other one should be great. The second doula was also not a good fit. She kept emphasizing that at previous births hospital staff did not believe she was a birth doula (and thought she was just a family friend). It became clear why. I asked about her qualifications and she said she's working on her bachelor's degree even though she already has a master's degree. I thought this was strange and asked some follow up questions and ultimately could not determine what degree she had (maybe an associate's degree) or didn't have (definitely did not already have a master's). I also asked some basic medical questions about pain control and epidurals and she was not able to answer them. Ultimately we were able to find a wonderful birth doula through another matching company - experienced and with a real master's degree (in public health).

As a new parent, the postpartum period is challenging enough without having to deal with the stress…read moreand disappointment of a difficult agency. While Stork and Sprout does have some excellent doulas on its team who provided great support and coaching, my experience with the agency's leadership was overwhelmingly negative. We had a particularly difficult time with Brittany. She demonstrated a pattern of manipulation, gaslighting, and lying, both to us and, from what I understand, to her own employees. Our contract promised consistent coverage, but the scheduling was erratic and communication was poor. We were left to wonder many nights if we would have support, and for several weeks, we only received 1 to 2 days of support instead of the 6 to 7 we paid for. When we requested a refund for the services not provided, Brittany refused and even fought our bank with out-of-context emails and more lies. She claims she "offered a refund" but is even today refusing to honor it as she says in the response. The lack of professionalism extended to some of the staff as well; one sick doula was sent to our home and intentionally caused our newborn physical pain. Brittany treated us like we were the difficult ones and responded with empathy-less chatGPT emails to manage the situation. We were also led to believe we would have one primary doula with a backup, but over the course of our service, we had seven different doulas come to our home. This complete lack of continuity made an already difficult period even more stressful. Based on my experience, I would advise new parents to skip Stork and Sprout and work directly with an independent doula. You will not only save the 30-40% extra fee the agency charges for scheduling, but you will also avoid the toxic and difficult management. This experience is unacceptable for a service that costs tens of thousands of dollars and demands payment upfront months ahead of providing the service. We were not able to switch easily due to the inflexible Carrot reimbursement process through the employer.

I truly couldn't have accomplished my VBAC goals without the incredible support of the Stork and…read moreSprout birth doula team. From the very first moment I needed them through labor and all the way until I was settled into the maternity floor with my new little boy, they were there every step of the way. Their calm presence, deep knowledge, encouragement, and advocacy made all the difference during such an intense and meaningful experience. I felt supported, empowered, and never alone. I am beyond grateful for their care and dedication and would wholeheartedly recommend Stork and Sprout to anyone preparing for birth--especially those pursuing a VBAC.