I've been getting massages 1-5 times a week for over 30 years, all over the world, so I don't say…read morethis lightly: this place is a 10/10. I've had two 2-hour massages and one 60-minute session here, and every single one was excellent--incredible technique, perfect pressure, deeply relaxing, and truly therapeutic. Aida is magical. I highly, highly recommend her and really, the entire team. Every time I come in I'm exhausted and achy, and every time I leave feeling refreshed, reset, and ready to get back to work. Thank you a million times. This place is something special.

Friendly staff and clean facility. They are attentive to any injuries or parts that need extra…read moreattention. We received a couples massage and had a wonderful experience. They don't give weak massages here! And the staff checks in regularly if the pressure and strength are what you still want.

I had a very uncomfortable experience here and would not return…read more First, the tipping process felt extremely pressured and inappropriate. I had already planned to leave a tip, but when it wasn't what they considered their "minimum," I was questioned about it and even laughed at. That alone was unprofessional, but it didn't stop there. The front desk staff then pulled out a tip sign that was hidden behind another sign--something that should have been clearly visible from the start if it's truly their policy. On top of that, I was charged more on my card than what I was told. Fifteen percent does not equal twenty percent, and that kind of discrepancy is unacceptable. To make matters worse, the towels used during the service had a noticeable mildew smell, especially the one placed on my face, which completely took away from what should have been a relaxing experience. Overall, between the lack of transparency, pressure around tipping, being overcharged, and poor hygiene standards, this was not a professional or comfortable environment. I would not recommend this place.

Very disappointing experience. I booked a 60-minute massage…read moreand it was cut short -- the session was closer to 50 minutes. That alone is unacceptable when you're paying for a full hour. The massage itself was not good. There was no consultation beforehand -- no questions about pressure, problem areas, or preferences. It felt generic and impersonal. Most of the time was spent working over a towel using elbows and forearms, which made it feel ineffective and not worth the cost. What bothered me the most was the gratuity expectation. A 25% tip was clearly pushed as the standard, regardless of the quality of service. I felt pressured to tip generously even though the experience didn't justify it. Tipping should reflect service, not be demanded. Overall, I left feeling dissatisfied and overcharged. I would not return.

I had a full body massage today by Lia. What an amazing treat as I waited for my car at Ernie's…read moreAuto! Highly recommend as it was a wonderful massage. Great way to wait for my car:)

Probably the worst massage I have ever had. Masseuse seem to have no interest in being there, about…read more10 minutes in, I felt the same. Lots of elbows and forearms, zero stars if available.

My husband and I had the best couples massage this evening. Clean space and friendly staff.read more

We came here on a weekend day and simply called 20 minutes before we got there. It is advisable you…read morecall before because during our massage we heard the staff call someone to move their 3:40 arrival to 4 pm. The actual massages were great. We got the one-hour combination massage and both massage therapists were great and used good strength. Mine focused on deep tissue, pressure points, and some Swedish techniques. He was very good and my partner enjoyed his massage too. I was very surprised by the prices, which are unbeatable. I can't believe they still offer 30-minute foot massages for less than $30. We would definitely return the next time we are in Santa Cruz.

I love coming here for foot massages and have always had a great experience. The place is clean,…read morequiet, and easy to book. They honor appointments and the staff is always welcoming. One thing I really appreciate is that the massage chair converts into a flat bed, so I don't have to get up and move during my session. The blankets are also a huge plus and make the experience much more comfortable. I've also had full body massages here and enjoyed them. Whether I pay with cash or card, the process is easy, and the prices are reasonable. Overall, this is one of my favorite places to relax and unwind.

It was just ok. They don't speak English at all. At the end they asked my partner and I what we…read morewanted to tip for a 30minute foot massage and I said $10. They added $10 for each and when I tried to dispute it they wouldn't budge. I normally wouldn't comment on a small business but the way they handled payment was sketchy. I clearly said $10 total because I know the lady who worked on my fiance did an ok job where as mine was really bad. Also as two people who professionally do massage and soft tissue work I can't help but feel like we were ripped off. And for background we are on vacation but regularly get worked on by each other and other licensed therapists in the industry. It's fine for a cheap massage but for a 30minute foot massage from someone who doesn't have a good gage of anatomy and what areas you have to change the pressure I'm pretty annoyed that I gave her an additional $10 for ruining my day. I'm giving a 3 bcs my fiances therapist was a 4 and mine was a 1.

I loved everything about this experience. It was tailored perfectly to my situation (getting over…read morea cold). I would go here every week if I lived in California!

Chrisine is the best thing that has happened to me and my feet! For the last couple years I've…read morewanted to find an experienced therapist who would just work on my feet. I knew a little about reflexology and love my feet massaged so I thought I would give it a try. I'm addicted! Chrisine is like a foot psychic, she could tell through my feet, issues that were going with my body I didn't even mention to her. Over the last couple months she has released some blockages that have helped me sleep and increased my energy among other things. I'm a die hard now and count the days till my next appt, run don't walk to get this incredible therapy.

Best reflexologist! He knows what he's doing and focuses his time and attention on his skills…read more Don't expect a ton of overhead in staff and surroundings; go in for the care you're getting. It's terrific.

If I could afford it, I would come for an ear, hand and foot reflexology appointment every week to…read morereset my body and soul! AJ's skill is extremely unique and my entire body feels better after his magic. Before an appointment one time my shoulders and neck were quite stiff and after the appointment I immediately felt it was easier to turn my head to check my blindspots while driving home. His ear massages put me to sleep almost immediately in the best way possible. To me, his massages can feel more effective than full body hands-on massages as it truly feels like energy can be released through the specific points he works on and he seems to be very in-tune with what the body needs. My mood is always elevated after an appointment, the worst part is when the appointment is over and my body is wanting more. I discovered him through a former reflexology practitioner in the area who moved away years ago and I am SO glad AJ is available! His style of massage is very hard to find. While traveling in other states I haven't been able to find anyone who matches his skill level in truly understanding how effective reflexology is and how healing it can be. Can't recommend him enough!

Great massage! Jenny was great, she knew exactly where my pressure points were, and every technique…read morefelt precise and effective. The pressure was firm with the perfect amount of strength. My neck and shoulder pain improved significantly after the session. One of the best massages I've had--I highly recommend her!

Sanity Thai Massage is absolutely outstanding! Jenny is the best Thai massage therapist I have ever…read morebeen to. She is incredibly skilled, attentive, and knows exactly how to find and work on problem areas. Her Thai massage techniques are excellent. She is very skilled at pain relief and makes me feel so great! Jenny genuinely cares about her clients and takes the time to give attention what you need. Whether you're dealing with muscle tension, chronic pain, or just need to relax, I highly recommend booking an appointment with her. If you're looking for exceptional Thai massage and real pain relief, Jenny at Sanity Thai Massage is the one to see. Highly recommended!