***BEWARE--Melissa stole almost $3,000 from my family***…read more Melissa was our doula for the birth of our son. She was excellent. When I found out I was pregnant with twins, we hired her again without hesitation. She was absent during my pregnancy except for 1 short phone call (which she rescheduled twice) and when she asked me via text to borrow $1200 for medical bills when I was 6 months pregnant. This was in addition to the full amount we had already paid her for her doula services. I told her I wasn't comfortable lending her money but I could pay her in advance for postpartum doula services. She agreed and I sent her the money. 1 week later she posted on Facebook that she had adopted a large dog--I thought that was odd seeing as she had just asked to borrow money from us. It was 3 weeks into COVID at the time I went into labor and doulas were not allowed in the hospital, so she could not attend our birth. She encapsulated my placenta and made a print of my placenta, as we had agreed upon. When I found out her partner at the time was an ER nurse with obvious close contact to COVID patients, I didn't feel comfortable with her providing postpartum doula services to my twins who were born 6 weeks premature. She said she understood and would give us a full refund but wasn't in a financial position to refund our money all at once. We said we understood and in June of 2020 we set up a payment plan for her to pay us $100 a month. We really cared about her and didn't want her to feel a financial strain during what we knew was a stressful time for everyone. From the time we set up the payment plan in July of 2020 to the time I wrote this review on July 10th, 2022 Melissa has paid us $200. My husband and I texted her several gentle reminders about our payment plan and she never responded to either of us. I reached out to a friend in the birth community to see if Melissa was ok. She told me Melissa was on a cross country vacation with her partner. I was shocked seeing as she owed us so much money. It wasn't until I threatened to contact the Better Business Bureau that she responded immediately with a slew of excuses and finally dropped off my placenta print on July 2, 2022 (2 years and 3 months after my twins were born). I hesitated to write this review because I saw a thread on a local birth Facebook page where her partner had threatened to kill someone who posted a negative review claiming a very similar experience to my own. Losing the money was unfortunate but feeling swindled by someone who we allowed to be so close to our family has been devastating. She has communicated no remorse. I would hate for anyone else to be taken advantage of during such a vulnerable time.

The wonderful team at Peace and Serenity are there to help you navigate through the journey of…read moreconception through postpartum. They are a group of educated, knowledgeable, and capable humans who will ease any worry one might have while starting a family or giving birth. It doesn't matter if it's your first time or sixth time going through this process they are here to help. My husband and I just had our fourth child and Melissa had such a hugely positive impact on our home birth experience I couldn't imagine having anyone else at future births. She is calm, educated, capable, and most importantly affective with her training to make labor and delivery the smoothest and most positive experience it can be. I would highly recommend Melissa, or any one of the doulas in her team, to be there for you too. Anyone would be so fortunate to work with them, I know my family is!