Ive had better customer service at McDonalds......office staff has poor patient care. Im in the…read morehealth care field and would never treat my patients like they treated me. I cancelled my appointment with him after meeting with his office staff.

Never, never, never would I recommend this doctor. He pushes patients through like cattle…read more After my procedure, he didn't even have the courtesy to come and give me a "heads up" any information face-to-face after the procedure. What an insult. Instead, his nurse notified me that I will be receiving information in about 4 weeks in the mail. This has just been an excruciating experience and I have really been suffering with gastro and colon problems and he was extremely uncaring, apathetic and unkind. This was a horrific experience and I felt like I was being examined and cared for by Frankenstein himself. This was the most uncaring, uncompassionate physician I have ever met. It was humiliating for him to not even and speak with me after the procedure was over.

Dr. Martin is great! He just recently wanted to reduce his practice size to provide excellent…read morepersonalized service to his patients and partnered with MDVIP. A dedicated Patient Concierge Medical Service. My appointments are scheduled and I am seen within 10 min of arriving! I receive excellent personalized service by Dr. Martin and his amazing staff! Thank you!

There's nothing not to like about this practice. Everyone is kind, courteous and I've never had to…read morewait at appts. Nurse Practitioner, Julie Zuniga, is positively wonderful. I feel very grateful for being able to receive excellent primary care here.

The nurse practitioner Julie and the physician are extremely capable but their customer service…read moreservice person is extremely rude, impersonal and terse. So that's why the little above average rating. Otherwise its gets a 5 star rating in my book. So I get put on hold to ignore me and when she gets back to me doesn't remember who I am. I don't know if its personal or not liking the job. I think it's a combination of both. You get high quality care here, but if you don't mind impersonal treatment and rude and unfriendly people (person) at the front desk Then this is the place for you!! Good luck!

I have been a patient of Doctor Patel for 20 years, to me he is one of the best doctors we have in…read morethis city, he really cares for his patients, he spends the time listening before prescribing a treatment, always with great results. Thank you Doctor Patel for taking care of me, my family and all my friends and clients that I have referred to you.

Was referred to this doctor and called this morning to make an appointment. Was immediately put on…read morerecording that said they would only take calls during office hours, but I was calling during office hours. When I dialed the alternate contact, "operator", I was told rudely to hang up and call again at the same office. The same person answered the phone and put me on a recorded message where I was asked to leave my DOB, number, etc., and they would get back to me. I have not heard from them. Just dialing in to make an appointment is a disorganized process. The staff appears to be rude and incompetent. After reading these reviews, I can see this is an ongoing pattern with this office.