I needed two Ethernet cables run from the family room up into the attic, across the attic, and down…read moreinto the office. The two workers were done in about 2.5 hours.

Best alarm system company in Houston. We've used their services for installation and…read moretrouble-shooting.

Armando was awesome. Great customer service, good communication, detailed, and knows his trade…read morewell. We did a whole house alarm that covered just about everything. Although our area seems safe, you just never know! I recommend!

Armando was an absolute lifesaver! An old ADT Security Alarm in my home was accidentally armed and…read moreI was unable to disarm it as I didn't have the passcode. I reached out to Centeal Security and Armando walked me through steps to disarm it over the phone. After assisting me with successfully disarming the alarm, he provided me with some very useful advice on how to resolve this issue should it happen again. So greatful for his assistance as my family and I weren't sure how to resolve the issue. I would definitely recommend this company!

Ageint Security's alarm system has been dependable and easy to use. The equipment works well,…read morealerts come through quickly, and the system gives us an added sense of security at home. Installation and setup were straightforward, and everything has worked as expected. Definitely happy with the system.

I got involved with this company years ago, and unfortunately the system has never lived up to the…read moreexpectations that were set during the sales process. Based on my experience, I can't recommend it to others. The sales demo was impressive. They demonstrated a camera capturing a readable license plate from approximately 200 yards away. In real-world use, my experience has been nothing like that. For example, when my neighbor experienced a theft directly across the street, my system failed to capture any usable images that could help identify the suspects or their vehicle. When I raised these concerns, I was told the poor image quality was because I was viewing the footage on my phone. I purchased a high-quality monitor to eliminate that excuse, but the video quality remained well below what was demonstrated during the sales presentation. I also purchased what I believe was an eight-camera system, including a PTZ camera that was advertised as automatically tracking people and vehicles around my home. Despite multiple service visits to "fine tune" the system, it has never performed as advertised. The tracking has been inconsistent, and the overall performance has been disappointing. Another frustration has been the lack of documentation. I was never provided with clear information explaining the capabilities, limitations, or proper configuration of the various cameras, making it difficult to know whether the system was operating as intended or simply not capable of delivering what was promised. Now, with the company's Chapter 11 bankruptcy, I'm left feeling that many of the promises made during the sales process were unrealistic. Whether the issues stem from overpromising, poor implementation, or something else, the end result has been the same: a system that has not met my expectations despite repeated attempts to resolve the problems. This experience has been an expensive lesson. I genuinely hoped the system would provide the level of security that was advertised, but after years of ownership and multiple service visits, I cannot recommend it. When friends, neighbors, or coworkers ask for advice about home security systems, I encourage them to carefully research other options before making a decision.

Great team! 1 stop shop for home entertainment. They can design, build, and set up your home…read moreentertainment system. They will even help you figure out which TV/streaming service works best for you!

Rick is very knowledgeable and personable. However, he is also incredibly nonresponsive. He came…read moreout to my home to help assess my current system and had a number of great ideas for improvement and additional functionality. He was supposed to prepare a proposal but never did and stopped responding to our texts. That happened twice over a 3 year span. I won't be reaching out to him again.

We initially had some administrative issues with the Houston office. A senior officer at the…read morecompany intervened and got everything straightened out to our satisfaction. Technician, James Martin is extremely knowledgeable, efficient, takes time to answer all questions and is just a nice guy. He did an excellent job installing our system and explaining how to use it. If you go with ASAP and they send James to your home, I can say with confidence that you will not be disappointed.

I've had the opportunity to work with this Company on several projects across Texas ranging from…read morepersonal home installations to setting up security systems in medium to large industrial buildings. Their team was patient and careful to listen and note all the requirements and security specs needed. Then they worked quickly to meet the deadlines we had agreed upon. As it happens sometimes in construction and integration, there were setbacks and delays but the ASAP team was quick to communicate the issues with me and work on providing a solution. I appreciate Mike and his team and look forward to working with them again.

Holy Cow! You may want to think twice about using this company! I hired them to do a simple job. I…read moreneeded two Cat5 drops installed at my home and to mount two wireless access points. It turned out to be a fiasco! (It started on a Wednesday) He ran the drops but did not understand the instructions for using the Aruba wireless/ HPe access point mounting kits (part number: AP-220-MNT-W2W). In the process, he cut up and damaged one of the mounts as well as made over 8 screw holes in my ceiling. When he was "complete" he quickly took my check and left. Within the first hour of his departure, the AP's received power via POE, but no data. I immediately called and texted him about the issue. He assured me that he was currently going to his next job, but would return the following day (Thursday). The next morning, I texted him at around 8:30 am to confirm he would return that day to correct the cabling issues. I received a reply, that he was indeed planning on returning that day to fix things. At 2:22 pm, I once again texted him to see what the ETA was on returning. His reply was that he was finishing up a job and would text me when he was on the way. At 6:33 pm, I received no calls or texts, so I once again texted him to see if he was indeed still coming. The reply was "I'm heading to pull footage for the cops", whatever that means..... After that text, I never received a call or text again. Fast forward to Sunday, where I had to hire another cabler to come in and fix this guys shotty work. In short, he made several unnecessary holes in my ceiling, cut up and damaged an AP mount kit, and literally mis-wired the RJ-45 end connectors. He literally flipped the pinouts from left to right. In short, clearly, this guy is a jack-leg who doesn't know what he is doing with regards to Cat5 drops, RJ-45, Ethernet, and keystone connectors. He tried to take the "money and run", so I had to put a stop payment on the check.

GHS destroyed a $360 security camera during a 6 hour installation where nothing was accomplished…read more Went to mediation and agreed to a partial settlement. GHS didn't pay it. Successfully filed for default judgment. Reached out early November in hopes of getting paid something. He promises to write a check but doesn't say how much it's for. A month goes by and no check. His response was "I thought you had received it". Yeah right. Then he says he will drop it off at my house that day. Again no check. Now he's saying he didn't mail it because I wrote a bad review and if I want any money at all I have to delete the review. Wonder how many other people he's pulled this with? This man has not kept his word to me so many times I'm losing count.

I normally don't write reviews but based on how terrible this security company has been to deal…read morewith I'm hopeful that someone else can learn from my mistake & avoid this company at all cost! If I could give 0 stars I would! It started in 2017 when a salesman named John Warman came out to give me a quote.. he seemed like a nice guy, we agreed to few services to get the security system up/running but when tech came out to do the work it was 1400.00 more than the agreed upon amount! Should've never signed a 3 yr contract but went against better judgment & have paid for it the last 36 months to the tune of 49.99 * 36 months and many service calls to fix what was broken at our own expense because wasn't done properly the 1st, 2nd or even 3rd time! After tech fixed the cameras without fail 1 of them would go offline within 2 weeks prompting another call and another service trip! All in all we spent over 3000.00 in 3 years to fix the problems that for whatever reason were never resolved properly! The panels in my bedroom & laundry room literally fell off the walls and there were a multitude of errors on the panel and through the app on my phone however there was NOT EVEN 1 call ever placed to me by Itech.. not 1 security alarm ever sounded regarding any issue or breach in 36 months! They just happily took my money and the final straw came just 2 days ago when I cancelled my contract since thankfully i had full-filled my 36 mth contract (best day ever) they had the audacity to send me a bill for 75% of September's monitoring fee for not giving them 30 days notice in writing after my contract expired on 8-17-20 that I owed them 40.00 more dollars! Just overall terrible company and its been a nightmare dealing with them last 3 years! Take your hard earned money & invest it elsewhere especially if you truly want to keep your family safe!

iTech is simply awesome. I had a unique security need - cameras and monitored alarm in a mobile…read morefood truck - and they have built me an amazing system to keep my truck safe! So high tech, everything linked to mobile devices... very cool stuff. I also have their monitoring service at my office and every time we've set off that alarm on accident, things happened exactly as they were supposed to - we got a call immediately! When we needed to upgrade the system and program in some new tenants, their techs were quick to get it handled. A local family owned business - highly recommend!