We initially had some administrative issues with the Houston office. A senior officer at the…read morecompany intervened and got everything straightened out to our satisfaction. Technician, James Martin is extremely knowledgeable, efficient, takes time to answer all questions and is just a nice guy. He did an excellent job installing our system and explaining how to use it. If you go with ASAP and they send James to your home, I can say with confidence that you will not be disappointed.

I've had the opportunity to work with this Company on several projects across Texas ranging from…read morepersonal home installations to setting up security systems in medium to large industrial buildings. Their team was patient and careful to listen and note all the requirements and security specs needed. Then they worked quickly to meet the deadlines we had agreed upon. As it happens sometimes in construction and integration, there were setbacks and delays but the ASAP team was quick to communicate the issues with me and work on providing a solution. I appreciate Mike and his team and look forward to working with them again.

I needed two Ethernet cables run from the family room up into the attic, across the attic, and down…read moreinto the office. The two workers were done in about 2.5 hours.

Best alarm system company in Houston. We've used their services for installation and…read moretrouble-shooting.

Holy Cow! You may want to think twice about using this company! I hired them to do a simple job. I…read moreneeded two Cat5 drops installed at my home and to mount two wireless access points. It turned out to be a fiasco! (It started on a Wednesday) He ran the drops but did not understand the instructions for using the Aruba wireless/ HPe access point mounting kits (part number: AP-220-MNT-W2W). In the process, he cut up and damaged one of the mounts as well as made over 8 screw holes in my ceiling. When he was "complete" he quickly took my check and left. Within the first hour of his departure, the AP's received power via POE, but no data. I immediately called and texted him about the issue. He assured me that he was currently going to his next job, but would return the following day (Thursday). The next morning, I texted him at around 8:30 am to confirm he would return that day to correct the cabling issues. I received a reply, that he was indeed planning on returning that day to fix things. At 2:22 pm, I once again texted him to see what the ETA was on returning. His reply was that he was finishing up a job and would text me when he was on the way. At 6:33 pm, I received no calls or texts, so I once again texted him to see if he was indeed still coming. The reply was "I'm heading to pull footage for the cops", whatever that means..... After that text, I never received a call or text again. Fast forward to Sunday, where I had to hire another cabler to come in and fix this guys shotty work. In short, he made several unnecessary holes in my ceiling, cut up and damaged an AP mount kit, and literally mis-wired the RJ-45 end connectors. He literally flipped the pinouts from left to right. In short, clearly, this guy is a jack-leg who doesn't know what he is doing with regards to Cat5 drops, RJ-45, Ethernet, and keystone connectors. He tried to take the "money and run", so I had to put a stop payment on the check.

GHS destroyed a $360 security camera during a 6 hour installation where nothing was accomplished…read more Went to mediation and agreed to a partial settlement. GHS didn't pay it. Successfully filed for default judgment. Reached out early November in hopes of getting paid something. He promises to write a check but doesn't say how much it's for. A month goes by and no check. His response was "I thought you had received it". Yeah right. Then he says he will drop it off at my house that day. Again no check. Now he's saying he didn't mail it because I wrote a bad review and if I want any money at all I have to delete the review. Wonder how many other people he's pulled this with? This man has not kept his word to me so many times I'm losing count.

About a year ago, I hired them to repair my alarm system by replacing the main pad, which they did…read morepromptly and well. The office staff is as kind as they can be. Very nice and responsive. The guys who come to install are friendly and professional. We had a communication and understanding issue regarding the pricing structure of the video doorbell service, and I don't believe it was due to bad intent. Just better communication was needed, which I have discussed with Omar. To his credit, Omar has made it right, which indicates to me he is a business owner who values his strong reputation. Mistakes happen, but the most important measure is how they are handled, and Omar handled his side well.

Omar listens well and easy to talk to. He quickly scheduled an appointment to install cameras the…read morenext day with Chris. Chris and his team were very efficient and offered great advice on placement of cameras and explained everything well. Great Service Overall

Called this company after part of my security camera system went down and couldn't figure out why…read moreon my own. Genuinely impressed with how they handled it. They were very knowledgeable -- quickly narrowed down where the problem likely was instead of guessing, and explained what they were checking and why as they went. Communication was great the whole way through: quick to respond, kept me posted on what they'd tried and what was next, no long silences wondering what was happening. Their troubleshooting was logical and methodical -- they worked through possibilities systematically (power, PoE ports, connectors, wiring, NVR settings, etc.) rather than just throwing parts at it, which saved time and avoided unnecessary guesswork. They were also thorough, checking every angle carefully and documenting what they found along the way. Professional, efficient, and clearly experienced. Would call them again without hesitation if I have any other camera issues.

My husband and I just moved into Artavia last week. We talked about getting a security system…read moreactivated, but with hustle and bustle of moving in we didn't give it much thought. Bill came to our door and asked if we were interested in a security system. At that moment I wasn't looking at dealing with that task just yet. However, he wasn't pushy and explained that no contract was expected and we could cancel anytime. That sparked my interest. I agreed to set up security system and he came back two days later to install. Bill was very pleasant and answered all my questions in detail. The entire process was seamless. The equipment and monthly subscription fee is fair. We are very happy with choosing Stay Connected Security, Inc.

Extremely satisfied with safe one security. Very honest and caring people…read more Amazing customer service.

We used these guys for a few alarm systems at our townhouses that we rent out. They were…read moreprofessional and pretty much answered all our questions since we had kind of a unique install. We got a standard alarm system with the wireless management and whatnot, but I also wanted to have some cameras set up on the outside of the property for more security. I mean these are college renters, after all. but instead of feeding a dvr on site, I wanted these IPcams to send video to my server. Everything works well and I can now remotely keep an eye on my propeties from my phone. What's funny is the first security place I contacted didn't even know wtf I was talking about when I proposed this setup. The guy at Safe1 was right on track with me and I think that's a good thing in this day and age. Got a pretty good deal too. thx

It was a pleasure working with Thomas! He is very professional and knowledgeable. Great prices for…read morea good quality product! I upgraded my existing system with better quality cameras and a digital video recorder. Thomas was very patient in explaining everything in great detail. Overall, outstanding customer service. Highly recommended one happy customer! Will definitely use in the near future on my next home..

If you need and alarm system, this is the guy to call! Thomas did and excellent job installing our…read moresecurity system and walking me through the details! Plus.. it was cheaper than every other place I got a quote from! The quality of the product is incredible as well! Give this place a call if you're looking for the best system around.

I use Mikeska in both my home and business. They're always have the solutions we need. Always…read moreprofessional and knowledgeable and ready to help. Highly recommend them.

Been using Mikeska for 12 years now. Reliable and local--they even helped us wire our home for…read moreinternet.