Decided to use this to put a few things away at my parents home and ended up at Safeguard Self…read moreStorage. The storage unit comes in different sizes, and you can change later to a smaller or larger unit. It's very clean inside. And very helpful staff, the entire process didn't take long, but a few minutes, which was nice. They also have carts you can use to move items from your car to the unit, but ask that you return them to the area where you picked them up. But when I went back a few days later to move items into the unit, one of the elevators was down, leaving only 1 working. And you can't use the stairs, saw a sign that the opening exit would sound the alarm, which was a bit of a hassle, as a few other customers were moving stuff at the same time. No cart was available, which made the process a bit longer. But overall, I'm happy with deciding to use them.

Safeguard Storage on 114th Street and Northwest 7th Avenue offers the best rates best customer…read moreservice the employees are respectable helpful and go out of their way to make sure you understand each and every aspect of your rental . Even though they send out invoices and text messages and emails to let you know when your bill is due and how much .Ms. S. Lightbourne and Leo go the extra mile and will give you a personal call if they see it's coming close to your bill due date and you haven't responded. If that's not going over and Beyond offering customer service tell their consumers then I don't know what is KUDOS TO YOU!

I searched for the best all-around storage facility and this one won! Brand new building,…read moreimmaculate, professional, and great prices. Nick, the Assistant Manager, was very helpful and offered to stay late to sign me up after I was stuck in traffic. They even offer water and coffee in the office. Great find!

From the owner: Our mission is to ensure your self storage experience is unlike any other. With top-notch property…read moremanagers and friendly, knowledgeable storage consultants on staff, you can rest assured you're receiving the best service in the business every step of the way. Plus, all our modern storage centers are either newly renovated or recently built from the ground up, meaning you will have access to clean storage spaces complete with the most advanced features in the industry. Whether you're in the midst of a move or your business is growing rapidly, our selection of high-quality self-storage units and amenities will exceed your expectations. From superior online rental capabilities to flexible access hours and lease agreements, we strive to give our customers breathing room when storage space runs low at home or your office.

They were quick and convenient for my storage unit. Best rate I could find around town. Very clean!read more

worst service ever in my entire life im staying right now at the door in the rain for 30 min…read morebecause there is nobody inside!!!!! called 5 times they drop me to vm!!! you are worst place of this company ever seen !!!!!!!!!!!!

We left our van for a week. We are grateful for this place and the ease of everything. 10/10…read morerecommend

I am currently storing my 36 foot boat here, such a easy lot to get in and out of, Super happy with…read morethis place!

I had a horrible experience with this company I had passed by to potentially rent a few storages…read morethat I needed to store my late grandmothers belonging from her house and the customer service was beyond horrific I believe the "lady" that I had spoke with was named secret, she was impatient,rude, and made me feel like every question I asked was irrelevant and the whole energy I felt was very unwelcoming, I immediately left after our dispute. In conclusion I hope the company realizes the staff they have and either retrains them or just hire new more polite employees.

I am a long term customer (as in over 5 years). Pam is amazing!!! Helpful, considerate, knows her…read morebusiness like rarely found in S Florida. Take the drive and use them!!!

Worst location ever!!! rude staff, especially Marlea totally unprofessional, the never showed up…read moreto install my hitch. Finally, I called customer service who sent me to another location after wasting over two hours. The new location in medley was amazing

Don't listen to the other reviews. The manager Jeanwilkens Dorcius was super accommodating and…read moreblessed us during a critical time during our move. Thank you Jeanwilkens and the rest of the valuable team. Everything was handled in a timely manner.

THIS STORAGE STEALS YOUR STUFF!!! Please do not believe…read morethese reviews. Not sure how they're at a 4.8. My boyfriend got his entire storage emptied out, lock not broken. When the police arrives, the staff says "the cameras do not go far back". He had over 20k worth of things in the storage. They emptied out the entire thing. Inside job and no one knows anything. Someone else got their things stolen too so now there has to be an investigation. If you have expensive items, do not trust this storage. I can't believe you can't even trust a company that you pay monthly for!!!!! HE WORKED SO HARD FOR HIS STUFF, FREAKING THIEVES!!!! Picture below is what he came to! NOTHING!!!

Do not trust this storage facility with your belongings. All of my things were stolen out of my…read moreunit, and when I reported it, management claimed they had no idea what happened. They even admitted their security cameras barely work, so there's no video evidence of who went in or out. When I filed a police report, the officer told me I'm the fourth client this month to call with the exact same situation -- theft from their storage unit and no working cameras. That says it all. This place is completely unsafe and untrustworthy. If you value your possessions, stay far away from this facility.

very professional, organized and i highly recommend very professional, organized and i highly…read morerecommend

These guys and gals are awesome! They go the extra mile to ensure your vehicle is taken care of!…read moreStaff is friendly and ready to help! I highly recommend them! Thanks Offshore Boat & Jetski -M

The movers arrived on time at 7am and they were quick and thorough. They were done packing by 7:30…read moreand arrived at the new location by 8:10. By 8:30, they were done unpacking. One of the rubber footings on my desk got lost in transit but I'm not mad about that. All my dishware and fragile items were safe. The guys were friendly and courteous. Would use again!

Update: After posting my review, the company reached out, acknowledged that their team did not…read morefollow proper procedure, and issued a 50% refund. I appreciate them taking accountability and working to resolve the situation. That said, my original experience on moving day was still very stressful and inconvenient, as I was forced to hire another company last minute. I hope they address these issues internally so other customers don't have the same experience.