Jacob did a great job fixing my car! We had very good communication skills and very kind! He explained everything thoroughly! Highly recommend!! read more

Very easy to work with and extremely proficient and professional . Many appointment choices and will even come to you.

I had a shattered windshield due to lime sized hail. I would give them 5pm stars, but my original appt the wrong windshield was ordered due to the VIN never being checked. They returned the next week and installed the correct one. I had Zach and Logan as technicians- they were both very nice and respectful and explained everything. read more

Safelite has done everything in their power to ignore me. I have called "Customer Service" and while the folks there keep saying "I'm sorry" that does not fix my car. My once reliable 2010 Corolla with almost 100,000 miles should run pretty much forever with routine maintenance. Sadly, this car is now "will it start or leave me stranded?" Safelite has offered zero compensation for the alternators, battery and battery cables that I have purchased to try and find this electronic gremlin and Safelite admittedly caused. No compensation for the jumpbox that I bought: Sadly, the car is so screwed-up that a jumpbox doesn't work when I am stranded: I have to wait for a good Samaritan to help me out with an old fashioned jumper cable jump start. Safelite had PLENTY of money to have their name on the field @ the Ohio State/Penn State game but they have zero dollars for customers that they have screwed-over. I either need a re-wired car or a replacement of equal value. Let me guess: Safelite's reply will be another "I'm sorry." I am beyond sorry for working with Safelite: Do not go near this place. Safelite Despair/Safelite Disgrace Spread the word!!! read more

I have had my car worked on twice by the same man. Great guy. This last time he went out of his way to fix something in my car that had nothing to do with my windshield, solely because his glue was special and he had the time. That meant SO MUCH to me. Probably only took him a few seconds, but it had been something that was bothering me for the longest time that I couldn't fix. He went above and beyond and I really appreciated that. read more

Great costumer service and communication from beginning to end. Called on a Monday and had service completed on Wednesday. The technician arrived on time, explained the process and kept me updated throughout. He even vacuumed the front seat area! Excellent experience. read more

It is so nice that I can get my windshield replaced in a location that is convenient for me at a time that works best for me. My windshield looks better than new, thank you! read more

What a great experience! Will highly recomend_ fast professional great price... Great tech. Thanks Stacey for great friendly professional work. From the start call to the finished product! Love driving my vehicle again! Keep up the great work! read more

We had this company come to our house for chip repair last year,there tech left razor blades and garbage in our driveway so we filed complaint. This year we got a very small surface chip, smaller than a pencil eraser end and like I said very shallow. So they send the same guy out again that we already complained about, he was here for about 15 minutes and yells across our yard " hope you're not expecting much from this repair ". He cracked our windshield all the way across in both directions this time! I have been a mechanic for 25 years and seen hundreds of chip repairs and I can tell you this was a very minor repair. We 100% believe he did this on purpose out of spite for his bad review last time which he made snide comments about already at this visit. This tech should be terminated and should have never been sent back to a place where he was already reviewed very poorly on. This is a 600.00$ windshield he destroyed and they won't make good on there fault. Please use anyone else but Safelite,terrible company! read more

I like to talk to someone when I call, not a computer that can't understand what I'm saying. I got an automated service. After four minutes of just trying to get my vehicle info entered in, and didn't even get through that. I hung up and called Red Robin. Tara took my info and my appointment setup in the same time. The place I work uses them, and I know they do good work. Can't understand why I just didn't call them to begin with. Lesson learned. read more

Fast appt time, and the tech sent me his information with a picture the morning of the appt. called me to let me know he would soon be here. Very friendly and polite. This is my second time using Safelite and I would not go to anyone else. read more