Was contacted by Jennifer from Auto Glass Fitters to "schedule a windshield replacement". When I…read morespoke with her, I shred that I would like the earliest appointment available. She told me, "we have you scheduled between 8:30am and 9:30am". I placed that statement in quotes because I take notes whenever I am conducting business over the phone to ensure nothing is lost in translation. I planned my work day based on this information. Day of install: 9:35am rolls around and I have not received a call and no one has shown up at my house to replace my windshield. I contact AGF and shared what I was told yesterday and that I was calling to simply follow up. A supremely unprofessional, rude guy (Jennifer would not give me his name) proceeds to tell me that his boss has worked there for 20 years and he is sure she did not tell me that and proceeds to place me on hold abruptly. I'm appalled at how this guy randomly goes off on a customer who was simply attempting to confirm the appointment and ascertain when I should expect the vendor to arrive. Jennifer then picks up the line. I asked her for the guys name with whom I recently spoke. She glosses over that request and asks me whats going on. I share with her what I told him and she began to tell me that why I heard was wrong. I shared with her that I wrote every word down.....at this point I was over it and I told Jennifer to cancel my appointment. State Farm recommended this vendor and I am going to notify them of my abysmal experience. I will also place a review wherever possible about this business because they are truly horrible and do not deserve a penny from paying customers.

Installed my windshield wrong and then forgot to show up to fix it. Had to call multiple times to…read moreget fixed. Just overall poor quality and service

Broke my sunroof and their answer is they didn't and wont help. Was stuck days with my sunroof open…read moreafter technician did this and left it. Please be careful, will never use again. Not worth the "Savings".

I had to go in for my glass replacement. They took my car promptly and did a nice job installing…read moreand calibrating.

Got there at 6am to make sure we were first in line and dropped off truck once they opened to go…read moreeat breakfast real quick... got back an hour later to be told they "couldn't start the truck" ... got in truck and it couldn't have started any easier. So windshield didn't get put in until 4pm!!! Never again!

I looked up the hours of operation for Allied glass and their website said they close at 5pm so I…read morewent in at 4:30 and the 2 secretaries looked at me like I was crazy. "What you got" said one of them. I have a windshield that needs a new seal. They laughed and said "Everyone left at 4:30" I said "You are open til 5 right?" They laughed again and said "The office is open til 5 but everyone else left." There was no sign that alerted the customer of this anywhere. They never said sorry some back tomorrow, or can you leave your car, they just seemed to have this attitude that if you stay we have to do something and if you leave we just do nothing til 5. I said "I'll just go somewhere else." And I left and I will not go back, they lost a customer.

Wowww....What a great....incredible experience. 100 stars to everyone there. Am very happy with my…read morenew windshield....which was destroyed by a 2 by 4. Kudos all around !!Highly recommend this location !!!

Took my car in on time and finished the job early . Great customer experience . Staff was friendly…read more I would definitely recommend and go there again

Safelight came to my work which was great! The chip repair lasted about 2 weeks now right above the…read more"repair" there is another crack and they want me to pay for a whole new windshield due to their mistake..then try to get me to buy there $60 wiper blades!! Do better Safelight!! This is unacceptable..the tech told me that there was a 1/1000 chance that it wouldn't work.. never told me that it would create another crack/problem that they won't warranty. So now I have to go to someone reliable get a new windshield and replace the tint. My mind is blown..I thought Safelight was a reputable company. I worked for diamond auto glass and we would have NEVER done something like this to a customer!!

A truck passed me on the highway and a rock flew and hit my windshield it put a chip in it…read more Safelite fixed it so fast. He was so kind and professional. Would definitely use and recommend them again!

Well, it's not that I wanted to have my windshield replaced, but it was necessary and they did a…read moregood job.

Have water 6 weeks for scheduling of installation. Still no communication from estimatorread more