I wrote a 5 star review almost 5 years ago. So going with Richardson and his Team for my next home…read morepurchase was a no-brainier. This time, I wish I could give a 10 star review. The Gold Star Team continues to exceed service, expectations and communication. They not only gave me the best interest rate ever but did everything possible to make sure that rate remained the same throughout my unexpected long closing term due to title issues. They continued to be extremely responsive and answered ALL of my questions, alleviated ALL concerns and were diligent throughout the process. Mike, Bentley and his whole team made the home purchase as stress-free as possible. I am grateful for you all :)

Mike and his team did a great job for us on a complicated transaction that was on a tight deadline,…read moregot us a great rate and closed on time. Highly recommend!

Amanda was very thorough and helpful and made the pre-approval process for me so much more simple…read moreand streamlined than I anticipated. First time home buying can be scary and she helped settle my nerves with her professionalism and knowledge. Highly recommend!

I cannot express how Grateful we are for Amanda and her team at Guild! They were absolutely…read moreincredible and so helpful throughout the entire process! Any questions or concerns we had were addressed immediately! They helped my little family buy our first home and it was so easy thanks to them! If you are looking to start the process of buying a home or even just want to know the steps to take to get you ready for buying a home down the road, Guild Mortgage is the place to start! Their business is amazing and we highly recommend them! Reach out today! Don't wait :) Thanks Amanda and Guild Mortgage Team!!!

Are you looking for a lender who will offer you great rates and low fees? Are you tired of the…read morelarge corporate banks not valuing you as a customer and searching for a local lender who believes the customers come first? If so, you have found your man with Mark Lamerdin! I cannot say enough great things about how painless he makes the home ownership process. He's efficient, professional and honest. We stumbled upon Mark when purchasing an investment property in Reno, NV and after having such a great experience ---- I won't ever do a big corporate bank home loan again. Give him a shot, you won't regret it and he'll save you money in the process!

Mark Lamerdin is the best mortgage consultant I have worked with. This isn't the first time working…read morewith Mark and I don't anticipate it will be the last. We have referred over multiple friends to go work with and they all have great things to say about him. Mark is very professional and is prompt at returning emails or phone calls. He makes sure to find the best option for your needs, he's very thorough and will find the best rate their is. I trust his opinion and his work. For this reason I feel very confident in his work.

We had the absolute pleasure of working with Justin as our mortgage broker, and we truly can't…read morerecommend him enough. As first-time buyers, we had so many questions--probably more than we realized--but Justin answered each one with patience, clarity, and genuine care. He's not just highly professional and knowledgeable--he also brings a great personality to the table, which made the entire process feel far less stressful than we expected. Most impressively, he helped us navigate what felt like a nearly impossible deal, and somehow made it happen. We're beyond grateful for his expertise and steady guidance. If you're looking for someone who's both incredibly capable and a joy to work with, Justin is your guy.

Justin was an absolute genius when it came to refinancing my property. I originally went with One…read moreNevada which dropped the ball and luckily Justin picked it up. One huge thing for me was communication, and Justin was on top of everything. Every question or concern he answered it and if he didn't know, he found someone who could and got right back to me. He worked out all the issues and kinks that came with my situation and we eventually closed and I couldn't be happier. Justin remained professional and handled everything with care. Thanks again Justin for all your work.

Teresa is a 5 star loan officer and the best in the business. I cannot recommend her enough. Not…read moreonly is she professional, highly educated in her field, but she responds to all your questions and needs in record time. I look forward to working with her again in the future and sending all friends and family her way.

We have bought/sold several properties in the last 30+ years and our experience with Jeremiah Eck…read moreat the Kietzke location was by far the best. He was efficient, personable, and really knows his stuff. Guild Mortgage is lucky to have him; he represents the company well. I would recommend Guild, specifically Jeremiah, to anyone looking for a mortgage. Thank you Jeremiah - you are the best!!!

Gotta give it up to Jason Brothers for his help in working through our current refi…read more Rates are at an all time low, and the time is now to refi if you're in a spot to do it. I've known Jason from networking circles for many years, so naturally Prime was someone I considered, and I sincerely appreciated Jason's willingness to answer all my questions thoroughly and the transparency of the discussion around pricing and options. Jason takes a very personal approach to the lending process and doesn't leave anything to chance. He considers everything in your situation when making recommendations and offers you a very clear picture of what can and can't be done. In the end, after advising me of all the questions I needed to ask to be sure I was comparing the same apples, Jason couldn't beat an offer from a competitor, and he graciously admitted it and suggested I go another direction. That's solid business.

Desiree is amazing! She got the loan done extremely quickly and communicates with everyone along…read morethe way. I would definitely recommend her for your next loan.

Work with Shivani and you'll see what the mortgage process SHOULD ALWAYS be like. First timer? Even…read morebetter. Can't recommend her highly enough. We got so many referrals for Shivani I was blown away. With all the local love swirling around the community for Shivani, how does she only have three reviews? I'm stoked to be the fourth and hope my wife will be the fifth very soon because we just closed on our refinance in what felt like record time. From start to finish it was 30 days or less and the process was as easy as could be. Website app was the same as everyone else we came across. They're a little cumbersome but All Western has an advantage in that they allow you to link accounts, which makes verifying the info that much easier! Once submitted, Shivani sends a great video/audio breakdown of your best options and walks you through each scenario so you understand it explicitly. If you have any questions, an email or phone call is returned BY HER within less than 24 hours. She also believed there's no stupid questions. I annoyingly asked the same question at least four times during the process and she never flinched. They even monitor the market on your behalf to insure you're getting the best rate possible before allowing you to close. This is exactly what you want in a mortgage advisor. She legitimately cares that you understand what's going on and that you get the best available to you. Her team is also incredibly thorough and insures you stay on your tasks too. Seriously. This is what it's all about in this industry.

If you are looking for someone to help you with a refinance, stop looking and contact Shivani now…read more She made the refinance process so quick and easy. I wasn't sure if it made more sense to take our money to pay off some student loans or to take the lower interest rate. Less than 24 hours after contacting her, she sent us a wonderful video and website explaining all of the options. It made the decision so much easier. Even after our refinance was done, I had questions about the transfer of our mortgage payment to another bank and Shivani called me back after hours to help settle my questions. I would feel confident recommending her to all of my friends and family.

Rory was so helpful in the whole process, and so fun to connect with on a personal level! 10/10…read morerecommend.

I've worked with Rory and the incredible team at Gold Star on a few occasions and they've proven to…read morebe exceptional at every opportunity. Rory is well versed in financial matters and has established himself to not only be an expert as it relates to mortgages but a strategic partner for clients as they navigate different life changes. His expertise and willingness to advocate for his clients make him a powerful connection!

I was denied by 3 lenders before meeting Kevin. He got creative, worked relationships, and pushed…read morehard for me. We got a loan and closed escrow within a month on a tight deadline to make the school year. He even got me a historically low IR. Kevin is fast and transparent. I recommend him to anyone in Northern Nevada / Reno.

Kevin is great to work with. He thoroughly understands the ins and out of the industry and was able…read moreto quickly and efficiently lock in a great rate.

I have worked with Lisa for years and I know, without a doubt, she will always take the best care…read moreof our clients. She is 100% professional and I often reach out to her for issues where no client is involved. Follow her lead, you'll be in great hands!

Lisa Bertok went far above and beyond to help us close on our first home! Not only did she get us…read morean incredible rate, but she was responsive, professional and sharp to meet a rather quick deadline. Lisa worked late hours to ensure we had help and correct finalized paperwork, on a Holiday! The sacrifice she made to help us on Christmas Eve didn't go unnoticed, and I assure you'll never find anyone else that makes it such a personal and smooth experience.