Outstanding Service from Start to Finish! We recently had a…read morenew heat pump and two air conditioning units installed, and we couldn't be happier with the experience. From the very beginning, Fred made everything easy; he handled scheduling quickly, provided clear and fair pricing, and delivered excellent customer service throughout the process. The installation team, Tom and Joe, were absolutely fantastic!! They were friendly, professional, and extremely respectful of our home. Their workmanship was top-notch, they kept the work area clean, and they took the time to ensure everything was done right. Overall, this was a smooth, stress-free experience with great communication and even better results. We highly recommend Cool Masters to anyone looking for quality HVAC work and exceptional customer service!

Excellent job. Second furnace Cool Masters installed for me. Best price, fast service, professional…read morework, really nice folks. I recommend their company to everyone.

Jason has done various projects for us - electrical, flooring, plumbing, etc. He is knowledgeable…read moreand hard working. We would recommend his services! His prices/rate is reasonable.

Professional, polite, and reasonable pricing. We had Jason out to reattach some flashing from our…read moreroofline, replacing a broken window glass, and caulking some windows. It's always tough to find someone willing to tackle the little jobs, but Jason was responsive and was able to fit us in without much wait. Great contact and communications as well.

We needed a new roof and a friend referred Husband's Helpers. I will start off by acknowledging my…read morehusband and I clearly didn't do our research and missed some serious red flags. That's on us and we learned an expensive lesson. But I want to write this review to warn others of our experience. All of these pictures were taken after they said the work was done. We initially agreed to shingling over our old shingles because this is what Ken recommended since it's cheaper. We signed a contract (which I felt he really pushed us to do when we first met in person). But this didn't sit right with me, and after doing some research I reached out and said we'd rather this be a full tear and replacement. We never signed a new contract, so we never discussed flashing (I now know this is a red flag). I'll admit I just assumed that when you're paying $12,500 to replace a roof, this would include new flashing. You can see in the pictures I've attached that they did not replace the old flashing, and instead nailed it in between the new shingles even though it stuck out past the shingle on top of it since the old flashing was installed with a different shaped shingle. Based on my research, this violates Pennsylvania construction code because these shingles can't properly seal to each other. Ken's proposed fix was installing "beauty" shingles on top of the original work, also pictured. When we didn't like this option, he suggested painting the metal flashing to help it blend in. He never recommended a repair to bring this up to code. I had to do the homework and research PA's roofing codes and GAF's shingle installation instructions to show him this is just wrong. Also pictured are our valleys, which were installed overlapped in the wrong direction making this a huge weak spot for leaks. They're also crooked and for some reason they decided to add these lines of sealant? Upon further inspection, another roofer noticed they used a different color shingle for part of our roof, didn't rip the adhesive strip off of a few shingles (that we noticed), and caulked the vent cap (which is already starting to come off). To add insult to injury, we were charged for a 2,000 sq ft roof and our roofing inspector said our roof isn't actually this big. Unfortunately, we originally thought this roof was repairable and agreed to call it a day if Ken refunded us $3,000. Because we understandably didn't trust him or his crew to make it right. But as another roofer began repairs, it became clear that so much was done incorrectly that we need a full replacement. Another frustrating aspect of this is we told Ken multiple times we were in no rush for a replacement because our old roof wasn't leaking. And when we changed our minds to a full replacement, we said it's ok if we're bumped back behind other clients because we understand this is more work. He claimed it should only take his small crew 4-5 days, which turned into almost 2 weeks. And then when we were arguing about the quality of the finished roof, he said they had to rush since we changed our minds. We did not rush him. Oh, and they left a lot of nails but that's the least of our problems right now. Ken said the shingles have a 25 year warranty. We later learned this is only true if the roofer installing them is certified by GAF. He's not. And even if he was and we tried to file a claim, it would be denied if this roof isn't up to code. Finally, I posted my original review on Google and Facebook about 3 weeks ago. Within hours of posting, Ken texted me saying he'd get his attorney involved unless I took these reviews down. To date I've received nothing from any attorneys. I find it interesting that publicly and privately he emphasizes legal/contractual matters while never defending his workmanship pictured in my review. We've had 3 roofing companies inspect our roof and they all agree that over half of the roof needs repaired based only on what they can see. All of them cautioned the repair work would possibly be greater once they ripped up shingles based on how botched the visible work is. One roofer noticed the base layer of shingles on our roof is actually a different kind of shingle installed upside down. To add insult to injury, we were quoted as having a 2,000 sq ft roof but the roofers confirmed our roof is actually about 1,600 ft. We've signed a contract with a different company to have our roof completely replaced. What a nightmare.

This crew is the best of the best - friendly, professional, reasonable in their pricing. Husband's…read moreHelpers has been our problem solving team on so many projects. We appreciate Ken and his crew immensely. Thanks for doing what you do!

So just to set the record straight for those reading your reviews - there was an old gate installed…read morenot the new in box gate you installed. You didn't fix a gate you had to remove an old one and install a new one. Nothing in your response changes the fact that we had to call you back TWICE. I've spent over a quarter million upgrading this house and have used dozens of contractors and never left a bad review until my experience with you. My opinion of your service and expertise remains unchanged.

I contacted Kyle & Katie for a job to pull 4 bushes out at last minute, cause my other guy that was…read moresupposed to show up wasn't responding. They did a job well done and deserve great recognition for being hard working and on task and prepared. They are reasonably priced for the work that they do. They are great people as well!

Fast cleans up and gives you options . I definitely would…read moreuse again Came on time You can pay credit cash just remember to have the correct cash. Definitely would recommend

They replaced a $330.00 part about 1 hour to complete the job the invoice was around $900.00. They…read morecould not brake down parts and labor just the total. I would not recommend them unless they gave a written estimate before they start which they never gave me.

as new home owners of a "fixer upper" house my DH and i have come across several projects that we…read moreneeded help with. in the past few months, john hammill has installed a hand rail for us, unclogged our shower/installed a new drain, installed appliances, fixed a gas line, moved a radiator, and will be fixing a section of our roof when the weather gets nicer. for each job john provided a very reasonable quote and did excellent work in a timely manner. best of all, he is extremely nice. i admit that my knowledge of home repair things is just about as good as my understanding of car repair....which is to say almost non-existent. even when explaining something technical john has never made me feel stupid and he also takes the time to explain the details. i would highly recommend john hammill for any of your handyman or contractor needs!

Hired John to do some painting, a custom window replacement and redo of a powder room to include…read moreinstalling tile floor. His work is high quality, he cleaned up everyday and most important his pricing was very reasonable. Plan to have more work done by him. Highly recommend this small business owner.

Very thorough.and good at providing documentation. Personnel were very helpful…read more I would have them for any work of this kind.

I had a house fire, June 2020. With a recommendation I called C.A.R.E. "The only call you need!"…read moreI'm so glad I did! I had know idea where to start this rebuild. The project manager,Tom,was with me every step of the way. Not only did he schedule his crews from demo to rebuild and also contacted my insurance company, explained the process to me many, many times. He and his crew did an amazing job. They listened to my thoughts, suggestions, changes and repeat questions. I can not stop talking about this great company. I have been in my "new" old house since May 2022 and am very pleased with the work that was done. Very professional and care taken. Not just a quick fix. Thank you again, Tom and crew.

Travis has helped me with multiple repairs. Very reasonable rates and great service. I highly…read morerecommend his services!