I am living since last 3 years and i have never seen such a bad management. Nobody receives the…read morecall to fix issues. no security, no swimming pool, says gated community but entrance gate is always open for outsiders. they never take complaints seriously..but still need money on time. technicians here are good for nothing they come for fix and break other things. i will end my lease here this December. please do not come here.

I have lived here for two years and am only not renewing because I want to be closer to work. We…read morelove our apartment and even thought it was flooded over the winter, the management did their best to fix it as quickly as possible and we were well compensated for the damages. Kevin and Jimmy in the office are fantastic and always willing to do anything they can. They have both gone above and beyond multiple times which is very appreciated! The neighborhood is fine, not many places to walk to but everything is less than a 10 minute drive away (whole foods, restaurants, walmart, etc.). Apartment is well renovated and a very reasonable price for the area and quality of the apartment. Would 100% recommend!

Beware, they don't care about maintaining the apartment. Rat, roach, and spider infestations. Floor…read morecaving in, crime, mold. Everything that can be wrong with an apartment is here. There are much better complexes for the same amount of monthly rent.

So I it's really all in there images why I wouldn't recommend this place. To me to have to ask…read moretwice about future apartments feels like they don't want money. But okay ‍ Also when I called you have to leave a voicemail even though they are open. So maybe when I talk with them this will update my feelings. Update: He did call and he was very polite. Some of the confusion was around the listing on apartment list.

Nice place, not far from Stone Mountain. 3 minutes from downtown Stone Mountain shopping, bars and…read moregood food

Im a New resident in the apartments. They have just changed ownership/ management and I can tell…read morethey are making efforts to make the community better. I suggest a fence but otherwise calm movement, not too much noise especially off memorial drive. Maintenance requests get done, leasing team is really nice and we have 24 hour security

The good: the apartment itself, the maintenance staff is prompt once a work order is placed…read more The bad: The front office seems bothered by every question or request. They have an attitude with everything. They recently put a $50 charge on my account for not having renters insurance (I've had the policy active and paid with USAA since moving in). I've now called five times to get them to remove this charge so I can pay this month's rent. The online portal will not allow you to pay a custom amount. Now the charge is off, but with a $130 late charge. The package situation is dumb. I have a wedding coming up, so clearly expensive and important packages will be coming to me. The front office accepts the packages from the carrier, puts them in the back of the office and when you try to get them from the front office staff, they can't find them. I have literally visited the office six times to receive two packages. They also will not allow you back there to look yourself. They never answer the phone. This is annoying, because when you walk down to the office there is usually someone sitting in the office to greet you. Even if you have a tour of a future resident, have one staff member stay in the office to answer the phones. Even if you leave a message I never get a call back. I have called on at least five occasions and received one call back. There was even a time when a resident near me had packages outside their door piling up over a couple weeks. A neighbor stopped me in the hall and we were both concerned. The resident clearly lived alone and we were concerned if the person might not be alright inside. I go down to the office to speak to the staff who visibly looked annoyed I was bothering her. She told me the resident would retrieve the packages eventually and not to worry about it. I said, "Can you please do a wellness check to make sure the person is not dead inside?" She again acted annoyed. I threw my hands up and left. The amenities are consistently broken and under repair. For a complex that talks of luxury, this is far from it. Live somewhere else.

unprofessional management company so that's a bad sign. I arrived for the tour, which was scheduled…read moreover a week in advance (I was five minutes late during business hours) - the office was unoccupied with this sign inside (I followed a resident inside and then saw it, otherwise you're stuck in the parking deck and no one answers the door when you ring). No attempt at contacting to check on the appointment, reschedule since the person had to leave during open hours, or since then. Also keep better track of your leads. Stop emailing pushing for a tour when it's already scheduled.

This community changed ownership several years ago and is now called Clarkston Oaks. It has been…read morerenovated, and it provides a great apartment value in Clarkston.

1 Star - Unsafe, Unprofessional, and Negligent Management…read more My experience at The Reid Apartments has been nothing short of appalling, and it is entirely due to gross mismanagement. Under Tiffany Mason's leadership, this property operates with a complete lack of professionalism, accountability, and basic human decency. Phone calls to the leasing office routinely go unanswered. Requests for documentation are ignored. Simple resident needs--such as retrieving mail--are escalated unnecessarily and irresponsibly, including involving law enforcement. The stress caused by this pattern of behavior became so severe that it resulted in a medical emergency requiring ambulance transport and hospital care. No resident should ever be pushed to that point by the very people tasked with managing their home. Beyond management issues, the property itself is poorly maintained. Trash is frequently left sitting around the building, creating unsanitary and unacceptable conditions. Instead of addressing these visible problems, management appears far more focused on intimidation tactics and avoidance than on actually doing their jobs. This is not just bad customer service--this is negligence. Leadership at this property has failed its residents, and the lack of oversight from ownership is glaring. I strongly caution anyone considering living here: think twice. A home should be a place of safety and stability, not stress, fear, and chaos.

Clean complex and accommodating staff! The complex is one of the best in the areas! It's quiet,…read moresafe, and accessible. The leasing staff members are friendly & they approach issues with compassion. Maintenance requests are also handled in a timely manner ( you are sent emails and text before anyone enters your home). I lived here for a while & still have no complaints. Any issue that I've had has been small and rectified within 48 hours. Pedro,Kamae( may have spelt her name wrong), and the newest young lady that they added are great!

Trash: they stole my security deposit for zero reason. I left my unit in immaculate condition…read more Spotless headed to toe nothing broken. A) they never notified me within 30 days my leaving to tell me they were not going to return my security deposit (illegal). B) this is the most avoidant staff ever. They will just ignore your questions. Ignore your communication. And think you're just going to go away. C) they can't keep a consistent staff. D) the owner of this building is shady (trust me I've known about this man for last five years and the way he has spoken about the people who live in these buildings- let me tell you it's not kind. AND you cannot find contact for the owner (as they continue to change management companies/contact information) often to even sue them for your security deposit. Don't deal with these people.

I am a new resident and I just want to send a HUGE shout out to the ENTIRE staff! I have been…read moretreated with great professionalism and warmth. I have been made to feel like I really matter. I am always treated with a smile when I enter the office. I am in total love with my 1 bedroom loft floorplan. Maintenance has been very prompt and handled with award winning Customer Service. The amenities are very nice and well kept. Yoga is offered but I have yet to take advantage of the classes. I am excited and very happy of my choice to live here. Tammie Melissa Triplett

Love this complex, great amenities, no trash issues, very safe & Sean is very helpful!read more

Not only is The Dakota at Druid Hills a peaceful apartment community and great value for its living…read morespace, but the upgrades are wonderful! Emma is the agent that helped me, and she was so very pleasant, knowledgeable and professional! It was actually a terrific experience! I highly recommend The Dakota! J. Short

Great community with fantastic, responsive management.read more

This is a beautiful community in the heart of Decatur with an amazing staff. Beautiful apartment…read morehomes with great walkability.