To start, the sleeping arrangements were below average. The beds creaked incredibly loudly, even…read morewith the slightest movement, making it difficult to get a good night's rest. Additionally, the customer service was incredibly poor. I was double-charged--once on my card and again on my mother's card, which was only meant to be used for the initial deposit. When I raised this issue, I was told that the refund to her card was sufficient, which was extremely frustrating considering the refund I requested was for the seven nights I had canceled. When I called Robin (from the UK) to address this matter, he was hostile, refused to let me explain the situation, took offense to me calling him sir, and then abruptly hung up on me mid-sentence. I DO NOT recommend Planet Traveler! Instead, I suggest staying at the SameSun Hostel next door--the staff there were incredibly patient, kind, and helpful. Now, I am out approximately 200 CAD for a stay I never even had...

Clean, safe, and great community! What can I say, plus free breakfast. Affordable and conveniently…read morelocated in downtown Toronto, hub of hubs nearest Chinatown and all the public transit. Great staff!

This is the best hostel I have ever stayed at! Other hostels should seriously take notice of their…read morebusiness model because it works! Even though the accommodations were shared, everything felt so private! Their beds or pods are so uniquely built and have privacy screens all around and it makes you feel like it's just you in the space. The showers were amazing and water was steaming! The showers and toilets are also built with a private feeling. Rooms are a little cramped but the styling makes up for it. The best part about the pods were the TVS inside each one! Everything about Two Peas is modern, clean and comfortable. I seriously did not want to leave! Staff was also super helpful and kind enough to give a tour of the space upon arrival. It's located in Chinatown on a really neat street as well. The only con I will say is that breakfast starts late at 8am. Due to my schedule I was not able to eat the free breakfast provided.

Super friendly. Free light breakfast with tea, coffee, toast, waffle. The bathroom are not the…read morecleanist but not awful.

Their lobby cafe is a great spot to chill and grab a coffee or latte & pastries. Quite a few comfy…read moreseating options. Lovely esthetic. Could use a few more options for nibbles. Entrance for the hotel lobby is a bit hidden on Brunswick, just off Bloor, around the corner from Raffaella restaurant.

Attention attention, this place has a lovely cafe! Their croissants are delicious! First discovered…read morethem on Too Good to Go -- so cool that they're into food waste reduction and sustainability. They've got such a sweet patio, and they have stand-up comedy nights outside. And the bar is gorgeous-- it feels like a little secret hideaway from the bustle of Bloor Street. Very recommended!

Very basic motel conditions. They have the AC and heating in the room. The room has it own very…read moresmall bathroom. Very affordable in Toronto. Especially if you really like the Chinatown. It is walking distance to many restaurants in Chinatown. Love the location. Check in time prefer during their business hours. Meet with them at the hotel is a must to check in. Get all the info from rental and all the necessary daily items such as shampoo. Bed is spring bed. Not much of cushion. Not much of table space. This hotel good for short budget vacation. Access to Chinatown, and downtown Toronto.

landlord charge extra money for numerous reasons. and no service at all. When you check in you need…read moreto wait for ten minutes in the cold weather. Nobody shows up until you get a password msg from them.

Town Inn Suites was our home in Toronto for a few days while I was visiting for a wedding, and we…read moreenjoyed our stay. The rooms (while slightly older) had modern amenities and were clean, which was important for us. I liked that there was a kitchen with a fridge, microwave, and water boiler, making it easy for us to purchase groceries at the nearby H-Mart to have some food at home. The bedroom was a king sized mattress so plenty of space to sprawl out. We didn't use the TV or anything but did notice a lot of sound from outside would creep in through the thin walls. It's located close to Church and Wellesley so it was easy to walk down and enjoy some of the gay nightlight and restaurants. A few blocks away from the metro as well, making it convenient to make our base for a few days.

Terrible experience at this place. Horrible check in, horrible customer service. Would not…read morerecommend.

The place's check-in staff discriminated against me and excluded me around 7:30pm ET on January 12,…read more2025 by rejecting my fully paid reservation for 2 nights upon arrival for what seemed like hidden hate and covert discrimination masked by a false BS excuse. Everything seemed fine during check-in while looking into my Canadian passport and reservation details until I started talking about sports and how I was visiting Toronto from Montreal for 2 nights to attend my first Raptors NBA Basketball game ever, and things went downhill from there as it seemed like they discriminate against people who love sports or maybe they discriminate against some people for other unconscious hate/bias related reasons. One of the two people serving me who mentioned coming from Australia suddenly claimed then that they couldn't accept me because I didn't have a credit card despite having a Visa card that was a Virtual Visa Debit Card that functioned 100% like a credit card as it had a standard credit card number, expiration date, and CVV code (that's the whole point behind Canadian banks offering it), but the check-in staff person wasn't willing to even try it even though I'm sure it would have worked 100%, so I believe the Australian was lying and cannot be trusted with anything said. Moreover, that person didn't even seem concerned or distraught about my plight as if I wasn't a human being with feelings that are 100% equal to everyone's, which further compounds how unethical that staff member is. There was no sympathy for the fact that I was tired from my trip to Toronto and had obviously paid for a ride to get there. I wasn't born yesterday and have stayed at many Canadian hotels/hostels. I have never ever in my life experienced this kind of rejection/exclusion at a Canadian hotel/hostel, so I do not believe for one second that the check-in staff were honest. Things don't work in Canada like they do in Australia. Here, all hotel/hostel institutions respect all people equally and do not discriminate against them for any criteria. I used my Visa card at much more expensive places like the Hyatt hotel and a more expensive nicer hostel in Chicago 2 weeks ago with no problem. This place is a very cheap place that has no fridge with alcoholic beverages, so it isn't like I was going to use anything for free and run away with it. My reservation is fully paid for a dorm. Everyone knows how cheap these stays are. Not accepting my Visa just because it isn't 'credit' behind the scenes is discriminatory behaviour because it is discrimination against people with no credit or bad credit as it treats them as 2nd class citizens even if they fully prepaid for their stay and offered a Visa card with sufficient funds on top of it, which is unacceptable discrimination just like any other kind of discrimination. It is also discrimination against poor people as it basically tells them that even if they had the amount of money to fully pay for a stay at a cheap hostel, they wouldn't be accepted like rich people anyways. By the way, I told the person working there I intentionally do not like to get credit cards because I believe they are bad (as they put people in debt), so this was also discrimination against people who make the conscious decision to avoid credit debt, which was kinda like saying that people have to be trapped by credit anyways or else they are punished passively/aggressively through rejection/exclusion. A Westin once asked me to put in a refundable deposit of $300 that would serve as credit given I didn't have a Visa card on me at the time. This place, which is a cheap hostel that is no match for Westin whatsoever wouldn't accept me giving them an actual Visa card or even a cash amount like $300, so I call BS on this discrimination. Some businesses mask their covert discrimination by discriminating against only 0.1% of their clientele that they don't like instead of putting in the required effort to treat them with 100% equality to everyone else, which makes it tough to prove their discrimination. Alas, literally just a week ago, I got paid over $600 from a settlement by another place that practiced similar covert discrimination, and they fired the employee who discriminated against me. The rule that required the Visa card to be a credit card behind the scenes is an invalid rule to begin with given it is discriminatory. Businesses cannot have rules that contradict laws, like laws for ensuring equal treatment of everyone. No business private or public can break laws. For example, a private business cannot kill their customers, so also a private business cannot discriminate against customers. This business must fire discriminatory staff members immediately or else the business must be shut down by the government immediately because discrimination is not acceptable in Canada. In fact, the government must audit such places regularly, closing such places if they practice discrimination against even 1 person in millions.

I wanted to visit Toronto for a weekend after COVID having everyone stuck at home after a year. I…read morewas looking to save money and decided to go the route of a hostel. I booked two nights here for only like $60 which was a great price. The location is great because it's basically right at College and Spadina, and across from a 24 hour convenient store and the start of the Kensington Market Stretch. However, the reception hall. looks very well put together and clean, the rest of the building is a total dump. The floors were disgusting, the hall ways smelled like rotten onions. The Female dorm I stayed in 201, the bunk beds were FILLED with dust and the sheets were all gross and stained. Upon inspection, it looked like the sheets hadn't been cleaned since last year pre-pandemic. There were no paper towels or hand dryers in the washroom. Only 1 of the shower stalls were functional. No pass was needed to enter the women's washroom. So technically anyone could have walked in while you were showering. I like to travel, so I had taken a few pictures of the kitchen/lounge area for personal keep. I left for a few hours to have lunch, and upon my arrival back to charge my cell phone, someone knocked on my door and asked me why I was taking pictures of the facility?! I didn't include any people in them and simply wanted them for my own personal use. I ended up leaving a night early, and asked for a refund for the one night I didn't stay, and that was denied. 10/10 DO NOT STAY HERE UNLESS YOU ARE STRAPPED FOR CASH. There are other places you can stay for maybe an extra $20 per night. This place is a dump and will make your stay unforgivingly not memorable.

Nasty place in my opinion Not going to be going back there…read moreever Seems like a homeless shelter that you have to pay for. Steer clear of this place if you're not desperate

Had a very nice spa experience where I got a 60 minute massage and scalp treatment…read more Massage was great and the therapist was excellent. Bath robes were comfortable and luxurious. Scalp treatment as an afterthought and not worth it. All he did was put some oil in my scalp at the beginning of the massage for a few seconds and that was it. Facility is beautiful with an excellent steam room and beautiful pool area where there is an area to order drinks and food. Infrared sauna a bit useless though.

Had a mom-to-be 60mins message, it was an extremely luxurious and high quality experience!…read moreThe atmosphere was relaxing with tranquility, felt so comfy and peaceful. Offering different kinds of tea bags and snacks. There's also shower rooms, sunna and pools for guests without time limit. Be sure to arrive early to enjoy. Highly recommend