The entire ICU medical team who helped my son while he was there are truly amazing.I've been to…read moremany hospitals ICU'S and the Nampa team was by far the best. The skill, knowledge, care, concern, confidence, understanding, compassion and grace they showed me and gave to him was overwhelming. Ive never in all my years had experienced such truly wonderful care with skilled, caring, thoughtful Nurses, Dr.'s, respiratory therapists for the intubation, are fantastic! The team for occupational and physical therapy unbelievably thoughtful and caring. I am truly overwhelmed by this team of professionals and words will never be enough to express my gratitude!

Absolute terrible hospital. will not be giving birth here. if their birthing center is ran anything…read morelike their urgent care or ER, I would recommend literally any other hospital. Waiting hours to just get your vitals taken and be checked in. let alone even get a room. So many other people just waiting crying and puking NEEDING HELP, yet when you go back they are in no rush walking around.

We were traveling through when my husband began feeling unwell. Luckily, Saint Alphonsus was at the…read morevery next exit. We got to the ER about 6:30 a.m. on a Sunday, were taken right back, and treated immediately. The nurses and ER doctors were fantastic. Very caring, very friendly, and very thorough.

I was in the ER at the Garrity location on 10/31/25. I was involved in an auto accident. We were…read morehit by a person running a red light. I want to say that the nursing staff was excellent! They were attentive and knowledgeable as well as being helpful. Its the two doctors that im not very impressed by. The first doctors shift was almost over, we arrived at approximately 1-1:30 pm, his shift would end up being over before we left. I ended up getting a right torn MCL. He had mentioned getting a brace or even crutches, but thats all, i never got either. The other doctor that took his place was a lady, said she read his notes and she also mentioned a brace. But a lass i never got one, i picked one up my self at Walgreens. The only problem is that it wasn't a good brace. But it was the best that they had. They told me to follow up with my PCP in two weeks. I was never given any pain meds even a partial script would have been nice. An MRI would have been nice but that wasnt even an option. They could have ordered one at the boise hospital the next day but know all i had done was a X-ray. I made an appointment with my PCP approximately a week and a half later, but i wasnt seen until after the two week time. My PCP ordered a MRI so that was later that week. And my PCP made a referral to ortho, but i couldn't get in until Dec, i think he 2 week of December. The PA said he normally wouldn't operate due to my age. He had me make an appointment with Dr Denny but i couldn't get in to see him until mid January. He said had he saw the MRI closer to the time of the accident he would have operated on my knee, but due to the time since the accident it was to late. Now Dr Denny said we will try PT after my appointment in February. And if I want another MRI we can talk about that at the appointment. I was stressed because of the accident, he hit us doing at least 45mph. I personally think it was at least 50. Ok so people make mistakes they could have called after the fact and had me come back for a brace. Dr Denny said that had i had a brace closer to the start, it may have helped the scaring and healing process. I know ill have to deal with the fact that the other driver wasn't paying attention. I just never thought that doctors at Saint Alphonsus would not be paying attention. I had to think about what i wanted to say, is why it took me this long. The paramedics asked where did i want to go, since I work for the hospital i figured lets go there. I just regret not going to Saint Lukes, i just wonder if the outcome would be different? My PCP with Saint Als did a great job and she did what she said. D. Perkins at Garrity UC. The PA with ortho, why didnt he talk to dr Denny? Maybe it could have been repaired then I may have been doing PT by now. This experience with the ER just left a bad taste in my mouth. Again the nurses in the ER that day were fantastic, i hope they get some recognition. I feel like I was let fall through the cracks. It has left a not so good feeling with me.

I have been seeing N.P. R Slade Thacker at this location for over six years. My entire family has…read morebeen seen there and we've been happy until we received a notice one week prior to his exiting the practice ,interestingly enough out of the six providers that they sent in the letter four of them are not taking patients that need to receive medication's for issues. I have never been treated so rudely in my life until dealing with their staff, so now I'm left to find Decent Care on my own !!!I hope that anyone who reads this stays very clear of this location in Caldwell. They are literally no help. I finally got my last-minute medication which I can't even go off of ...this place is a joke don't ever go near there if you want actual care.. Sadly they have missed the mark by a mile. Runaway don't walk.

At 64, I'm starting to feel my age. Unfortunately, arthritis runs in the family and it got me…read more After an MRI, I had to see a spine doctor for treatment. I was referred to West Valley Spine and thought, "Okay, it's going to be a long time before I hear from them to set up an appointment." Wrong. They contacted me a couple of weeks later and I got in there soon after, too. They have two locations, in near downtown Meridian and in Caldwell. Been to both locations and saw the same doctor and assistant, Sarah Wilson and Edgar. This whole situation is brand new to me and I was a bit apprehensive, but I need not have been. Both were so friendly and took their time to explain everything. Sarah is very knowledgable and she has my trust. Recently had to go in for a second look-see as my pain has increased-dang those family genes. They got me in right away and again I was met with professionalism and friendly folks. Now, I get to experience some physical therapy (review later on that one).

Cannot say enough good things about the staff at WVMC! I received the best care from the emergency…read moreroom staff to the doctors and nurses who took care of me. Very grateful.

Excellent experience at West Vally Medical Center from the moment I entered the lobby until my…read moredeparture later that day. The friendliness, professionalism of all the staff and the high level of skill of the medical professionals gave me great confidence in my surgical outcome. Highly recommend.

the nurses that attended to me at my recent ER visit to the Nampa Garity hospital for Saint…read moreAlphonsus. Were fantastic, caring, knowledgeable, helpful. i truly feel I was n great hands with the nursing staff. the Doctors as my other post says not so much. they helped me, cleaned up my wound. I can not say enough good about them, those ladies ROCK!

This hospital is now known as St. Alphonsus Hospital…read more That being said, I was pleased with them until they gave us conflicting, non timely news. They told us she would be in the hospital another week. Then, at 11 AM they decided to discharge her at 3 without informing family. They dropped the ball and neglected their duty of care. Very disappointed. St. Lukes is the better hospital.

No one loves to go to the ER, but I was cared for as promptly as they could. Everyone I came in…read morecontact with were compassionate and kind. I was even greeted outside by a very nice man who grabbed a wheel chair and guided me inside to check in. Checkin went smoothly as did the triage station. My nurse (young male, sorry blanking on his name) was great and had a really nice, bedside manner, who was quick to pick up on my personality and matched it perfectly. The ER Doc was also kind and thorough in making sure nothing was missed. Thanks for the great care, to the entire team!

Went in with a broken arm. Went through triage was told a nurse would be out with a shot for the…read morepain. That was 2 hours ago. They came to take x-rays but couldn't because of the pain. When asked when the nurse would be out to give me the pain med, after another hour, was told by the nonchalant male PA "I told the nurse when they get a moment they would be out." REALLY???? Well, I finally got my pain shot. Nurse said it would have been soon but the computer said I was discharged. Gee, that wouldn't have happened if they would have looked me up when I first asked how much longer. Totally disorganized and completely UNACCEPTABLE. Nurses and PAs walk around with no sense of urgency. Extremely rude.!!! No compassion!!! No sense of humanity. NEVER, EVER AGAIN. Their attitude was what made everything such a frustrating experience.

I went there today. I did check the Google to make sure it wasn't busy first and I got in really…read morefast. They were very good service. Brittanee is the one that assisted me. She was very good.

Except for the miscommunication on pharmacy on my last visit, this facility is top notch in my…read morebook. Staff is always friendly, courteous, and professional. I've had a couple of visits here since they opened, and I am glad that they are close to my home for non emergency needs. Don't believe I've ever waited longer than 20 minutes to get in, but it all depends on how busy and who's more in need! Always be "patient" at any urgent care, as they do their best to accommodate many. Would highly recommend here for care should you ever need it.

I had my son here and it was really nice and the food was good. The nurses everybody was very…read morehelpful. The roads are really big.

I love this environment. Always friendly and super clean. Cheap for what they do, they get you in…read moreand out with whatever you need.

I called theee months ago for paperwork to be faxed to insurance and it wasn't done. I called today…read moreand they refused to fax in paperwork for insurance unless the insurance called them. They used to be a great clinic but their customer service is unnecessarily poor. I'm trying to fix a problem I didn't generate and they have no interest in helping.

Save yourself. Don't go here. Horrible care, service, and clearly does not really care for their…read moreclients.