I've found Dr. Carty, to be a dedicated, caring Physician. Neal Smith, Alexandria, Va.read more

This review is for Autistic people by Autistic people…read more Dr. Brian C. Carty staff has discriminated against me. I am Class 3 ASD person. I require alternative communication (CART and non verbal). Telegraph Family Corner Medicine changed telemedicine appointment time twice which is incredibly destructive thing to do to an Autistic person. I cannot cope with changes in routine. Dr. Brian Carty staff was supposed to send me link to accessible telemedicine conference. Time of appointment came and went - and no link. I later discovered that Dr. Brian Carty CALLED me on my cell phone and left multiple voicemails. If I could communicate via telephone, I would not be requesting alternative communication, would I? I gave my email address to Telegraph Family Corner Medicine before so they should have had it. Telegraph Family Corner Medicine do not even have contact email on their website. Their website is 100% inaccessible to users of alternative communication. I cannot express how much I am hurt by this discrimination. I have coronavirus and am suffocating from it. All I needed was medication. Autistic people stay away from Telegraph Family Corner Medicine.

We have been coming to this pediatric office for 19 years, and I truly can't say enough good things…read moreabout them. They care for children all the way up to age 21, which has been such a blessing for our family. Dr. Lin has been our provider throughout the years, and she is absolutely amazing. She is incredibly thorough, attentive, and compassionate. She always takes her time during appointments and never makes us feel rushed or unheard. Every concern is taken seriously, every question is answered thoughtfully, and you can tell she genuinely cares about her patients. After nearly two decades of consistent, quality care, I can confidently say this office has been a safe and trusted space for my daughter's health. We are so grateful for Dr. Lin and the entire team. Highly recommend to any family looking for compassionate and thorough pediatric care.

We have now been to TPG Pediatrics Alexandria twice with our newborn, and we are so impressed!…read more Both Liz Wolf (nurse practitioner) and Dr. Gabor were incredible, between how good they were with our little one, and how supportive they were with the answers to all of our questions. Also, the front office staff was kind, helpful, and efficient. We were welcomed into both appointments quickly. We are so glad we chose TPG Pediatrics.

My son goes here, wife and I love it. Dr.george is our favorite but tbh all the doctors are great…read more Super satisfied with their after hours dr/practitioner. My son got a fever after his 6 Mo shots....the day of Thanksgiving. We were able to get our questions and concerns answered. They contacted us within 15 minutes from the voicemail we left. Big thing for me is that they are not pushy. We decided to opt out of the flu vaccine for my son, the practitioner suggested other options and mentioned we can always come back to get it if we weren't looking to poke our son too much during the visit. A huge plus for me. As for billing, we have never had any issues. Scheduling is also super fast. I feel like we are in and out but not rushed during the visit. Will update the review and time goes...as of now I am pleased. I feel as if my son is welcomed and not just another $$ for the practice.

Horrible experience. Appointments are always behind. Staff is really rude…read more I tried to make a payment over the phone and got sent back to 3 different departments, waited a total of 45 min to be told. Somebody is going to call me back to take my payment.... I would not recommend this place

I love love love Dr. Ferrier. She's been my doctor for over 10 years, and she shows up with…read moreprofessionalism and compassion. She listens with empathy and explores suitable medical options.

I've been going to Dr. Ferrier for more years than I can remember. She is family to me. I have…read moreissues with changing Doctors. She took over the practice when my former doctor left. Once I find a good Doctor, I stay with them. She is excellent in what she does. She has an excellent bedside manner and she knows her job. Her patient communication skills are tops. I would recommend her to everybody!

Dr Santiago was recommended to me by my PCP. I called to register as a new patient and was so…read moreappalled at the terrible customer service that I hung up. The receptionist I spoke to was rude, surly, and impatient with me. I appreciate that front desk folks have to deal with the public and that some people aren't the easiest, but I am not one of them. She was utterly unprofessional and should probably find a new job that doesn't involve speaking with the public.

My issue isn't necessarily with doctor Santiago but with the entire OBGYNNova practice. Here are…read morejust some examples of the things I dealt with: 1. I was once booked for an 8am ultrasound. I ended up dropping my daughter off at daycare early so I could make it to an appointment that early. I was not seen by the tech until 9:15am and the first thing she said when I walked in to her exam room is "I don't even start until 9am and have no idea why anyone would book you with me at 8am." 2. I called the nurse to ask about a subchronic hemorrhage that was found in an early ultrasound because Dr. Santiago was on vacation. Left a voicemail. Never heard back. Left a message with the front office who said they would put a post it on the nurse's desk and tell her to call me. Never heard back. 3. I did genetic testing and my results were never posted to the portal. I had to call to ask for the results over the phone. To this day, the results still haven't been posted to the portal. 3. I took my glucose test and was told I would have the results uploaded to the portal within 48 hours. To this day, the results still have not been posted to the portal. I actually had to call 6 times to ask for my results before anyone would give them to me over the phone. 4. I was diagnosed with gestational diabetes, which means you need to check your blood sugar 4 times a day. I called the office to request a prescription for the monitor and was told I needed to speak to the nurse. I called the nurse. No answer. Left a voicemail. Never heard back. Followed up a few days later and the nurse finally picked up. I told her the exact name of the glucose monitor my insurance would cover. Two weeks later, I still didn't have a prescription for the monitor. I emailed the doctor on the portal. Never heard back. Called the front office and was told "some doctors are slower to respond on the portal than others. After a month of basically begging them for a glucose monitor, I gave up and transferred doctors and to has been the BEST decision I have ever made. I would never recommend this place to anyone. Extremely unresponsive.

Your doctors are amazing but your front office is a nightmare…read more It is currently the morning of Labor Day. My 10 month old has a 103 fever and throwing up and we are trying to decide whether to go to the ER or not. Your website says you are closed today but "As always, a doctor is on call 24/7." Yet there is NO MENU OPTION on the phone to reach an on call physician like there usually is. You have likely lost our business for life.

After moving back to the area, we attempted to reestablish our children as patients. After a few…read morephone calls, we finally had a nurse return our call and register us. In the year we've been back, I think we snagged an in-person appointment one time. Our child's Lyme disease was diagnosed at urgent care. Meds refilled at urgent care. Vaccinations at urgent care. If you call, be prepared to be on hold for more than an hour. The patient portal is impossible to figure out, and there's no way to make an urgent sick visit appointment - since nobody answers the phone. We are transferring care elsewhere.

We had the best experience! We met with Karen Johnson, MSN, CPNP. She was absolutely amazing…read more She did a thorough assessment and provided clear instructions on what to do. Our situation required a follow up the day after. Although she wasn't working the next day, she made sure another physician took a look at my daughter so that the following day they'd have a baseline to assess progress. She also went out of her way to call us and follow up a few days later just to make sure things were moving in the right direction. I highly recommend Karen and trust her with our care. She was a perfect example of the type of care and attention to detail you want from your medical provider.

We have been here several years and it's just a lousy bureaucratic experience. Everyone spends…read moretheir time entering info on computers. Always a different doctor. The office requires uploaded camp forms that parents must partially fill out. Website keeps crashing. I don't own adobe acrobat. And it's not a new problem. Office has been like this for years.