if you have cancer DO NOT GO HERE. THEY do not answer the phone but you have to listen to a bunch…read moreof crap including letting us know that they closed one of their officers in June 2024. I asked them to remove this as most people don't need to hear it 14 months later. dr. Danubia Hester referred me to a breast specialist and on the order she said I have breast cancer. I have not been told I have breast cancer so this is news to me. in fact I have been told I don't have breast cancer so which is it????? I have asked them to write a new order and remove it. they said they would but weeks later. nothing. so the breast specialist is going to have to jump through hoops because this office can't even write a correct order. I am going to report Ms. Hester for giving misleading inaccurate information. AVOID THIS PRACTICE

I worked here a while back and In my time of working here, i have had noticed how the office treat…read morethe black workers compared to the white workers. They also pay according to your color and not your experience. They hired a caucasian woman with no work experience and a black worker with work experience, however offered the black worker 3 dollars less than the white worker. This place will fire you for being 6minutes late or absent no matter if you provide documentation or not. However they will still keep a caucasian worker who has done more call outs than anyone and has no kids. Beware of this office they are prejudice.

I have no complaint about the technicians BUT American Radiology is no longer in-network for Cigna,…read moreand when I booked my most recent appointment they didn't inform me of this change. (They have always been in-network before, but now they're not.) So I'm having to pay out of pocket for my mammogram.

I wish my review could have been positive. Prior to this experience, I would have given a five-star…read morereview due to a staff member named Miss Theresa. She was kind, empathetic, and like an aunt. I was terrified and scared of having a biopsy in my breast, as I had never had one before and the fear of cancer took over. Miss Theresa came in, spoke with me, and let me know that it would be painless and I shouldn't be scared. However, after leaving the facility because they couldn't do the biopsy that day due to not seeing a clear view of my diagnostic mammogram, today's experience was a whole different level. If I could give a zero, I definitely would. My appointment time was at 8:30 a.m., and my check-in time was at 8:15 a.m. I filled out all the necessary paperwork beforehand. I arrived at the office exactly at 8:30. All I needed to do was sign the breast implant form that's not available for online, and that would have been it. But instead, a staff member argued with me in the open lobby, saying, 'You were supposed to be here at 8:00 a.m.' I said, 'No, it's 8:15 check-in. I've filled out the paperwork already. It's now 8:30. Why can't I get my procedure?' She got on the phone, talking to someone, and then again, out loud, said, 'No, you were supposed to be here regardless.' I was shocked and stunned. I thought they would just go ahead and allow me to get it done since I was on time for my appointment. It was bad enough that I struggled for weeks on the fence about getting this done, only to be turned away. I was so afraid that I literally stayed up all night. Now I have to do this all over again to pump myself up to go. I'm leaning on the side of not getting it done because I'm just tired. Women are dying every day from breast cancer, and for this office to be so careless, harsh, and nasty, I just left speechless. Then they wanted to reschedule me, but I don't want anything to do with that company ever again. Ladies, if you are having issues, stay away from this place because they don't care about you or your situation. It's not even about the money; they just don't want to do their jobs.

Dr. Antani is a very knowledgeable and capable doctor. He was also very nice and patient with me…read morewhen I asked a ton of questions! His staff is also very nice and responsive. Sometimes my appointment gets pushed back 15 minutes depending on their schedule, but they always let me know in advance. And I've never waited very long to be seen. I got venous ablation and sclerotherapy done in his office, as I had bad varicose veins under my skin (and a few spider veins), which would only become more troublesome and noticable over time. Needless to say, the procedure was a success! My legs feel much better (not as swollen, much lighter, no pain!). Thanks Dr. Antani!

I bought a groupon intending just to go to have several small veins taken care of...but they offer…read moregreat free screening. The ultrasound exam revealed the source of my problem...which was actually the cause of the veins and swelling in my feet and ankles. I underwent treatment and the problem has resolved. They were wonderful. The treatment was easy and although there was some post procedure pain it resolved quickly....so happy never to have the problem with swollen ankles again.

I have to say since I have been using Waldorf's Women's Care with my third pregnancy I have been…read morebeyond impressed with the service and treatment I have received thus far. The new office is beautiful and clean. It has an onsite laboratory, sonography suite (includes 3-d imaging), a large waiting area and more than enough rooms to service patients. I have visited the practice several times and service has been consistent. Dr. Cooke, Dr. Edmonds and all of the rest of the staff are professional and attentive to their patients needs. I am always greeted with a warm smile and a can-do attitude from all staff members. I would recommend this practice again and again. They listen to their patients. I previously had issues at the old office with some staff and wait times. I talked to Dr. Cooke regarding my concerns and the action taken was above and beyond. Waldorf women's care also cared for me when I needed to have a tube removed after an second ectopic pregnancy, again the Doctor was stellar and I recovered better than I imagined. The doctor left minimal incision marks from my laparoscopic surgery and ensured that my other tube was healthy and that I could try to conceive again. The Doctors confidence, positive energy left my husband and I confident and ready to plan for our next baby. I am forever grateful to the Doctors and staff at Waldorf Women's Care and look forward to my little girls arrival in July.

First, I am disappointed that I am only now--five months after my office visit--being notified that…read moreI have an outstanding balance. During that appointment, I expressed several concerns regarding my symptoms. Rather than receiving an explanation or follow-up, I was simply instructed to check my patient portal for my test results. Unfortunately, the information posted there did not address any of the concerns I had raised. Am I supposed to assume that "no news is good news"? That is not an acceptable substitute for meaningful communication regarding my health. Additionally, my physician advised me that I would receive a follow-up phone call to discuss my concerns. That call never came. Regarding my outstanding balance, I was notified only through a text message containing a payment link. While I appreciate the convenience of electronic payment options, I believe patients should continue to receive a detailed billing statement--either by mail or as an email attachment--for their personal records. Such a statement should clearly itemize the charges, explain the balance due, and document the services provided, particularly when I have a considerable expense to incur for one office visit I am also increasingly concerned by what appears to be a growing disconnect between patients and meaningful human interaction. When I did reach someone by phone, I felt as though I was speaking with someone who had little training or is unable to answer even basic questions. This experience is inconsistent with your organization's claim of providing empathetic care. In my opinion, too many healthcare providers are cutting corners in ways that diminish the quality of patient service. Efficiency should never come at the expense of communication, accountability, and compassionate care. Patients deserve to feel heard, informed, and supported--not directed to a portal or a payment link with little or no personalized attention. Unfortunately, my experience has left me with the impression that financial efficiency has become a higher priority than patient care. As a result, I have decided to seek a healthcare provider whose practice places greater value on communication, responsiveness, and genuine concern for its patients. G. Butler (Waldorf, MD)

To tell a patient to pay the bill or you cannot see the dr until and it's the first you were made…read moreaware of the charges and the rude clerk couldn't explain the charges was easy to unprofessional for me not to mention that tomeka Coleman has zero time mgnt skills. I'm so done with this place I've since got the charges from my insurance company and will pay the bill but Goodbye

Beware!!! Not truthful about billing policy…read more Ordered custom molded orthotics which are expensive even with insurance and was told there would be no additional charges to pick up. When I went to pick up there was a large layer of felt on them and they did not fit in the shoes (which I brought with me at the time of the fitting so they sent them back. Now they will only release by seeing the doctor which comes with additional charges. This was never explained when they said they would send back to have the felt removed.

very professional and courteous staff from the front desk to the technicians. I highly recommend…read morethem based on my experience.

Two stars are for the techs performing my MRIs, they were very friendly and did a great job. My…read moreissue is with Tower itself. First, Tower would not schedule both of my MRIs together. In the past at a larger radiology place in Waldorf, I've been able to schedule two exams for one visit. However I was told this was not an option so I scheduled the one I thought was the most urgent first. Tech could not start the IV after a few tries which was fine. However when I returned for the next MRI a few days later I was told the exam was marked as incomplete Siri the fact the last tech could not get the IV in for the dye. The tech performing the next MRI was able to get the IV and finish the first MRI and second. Days later and I still have no report from either exam. I have no problem with the techs performing the MRIs, they seemed to do the best they could with what appeared to be limited help. However, Tower seems to have no sense of urgency. I went with Tower because they could get me in sooner. However this has not made a difference and at this point I should have just went with another imaging spot. The patient portal is also bootleg. I will absolutely never go here again. I will stick with another bigger name radiology company that has moved into a brand new building. This place may be good for routine imaging, this maybe's good spot but I absolutely would not recommend for an urgent concern.